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Phoenix Legend Hotel

3.0 star property
Art Deco hotel connected to a shopping centre in Hanoi with 24-hour business centre

Choose dates to view prices

Photo gallery for Phoenix Legend Hotel

Reception
Front of property
Minibar, in-room safe, desk, laptop workspace
Deluxe Double Room, Balcony, City View
Combined shower/bathtub, free toiletries, hair dryer, slippers
Reviews
8.6

Excellent

Popular amenities

  • Spa
    SpaSpa
  • Breakfast available
    Breakfast availableBreakfast available
  • Air conditioning
    Air conditioningAir conditioning
  • Laundry
    LaundryLaundry
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
14A Chan Cam Street-Hoan Kiem District, Hanoi Old Quarter, Hanoi, 10000
  • Popular LocationSt. Joseph's Cathedral of Hanoi4 min walk
  • Popular LocationHoan Kiem Lake7 min walk
  • Popular LocationHanoi Old Town Night Market8 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)41 min drive

Room options

View all photos for Honeymoon Double Room

Honeymoon Double Room

Honeymoon Double Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family With Window

Deluxe Family With Window

Deluxe Family With Window

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Double Room, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple with Window

Minibar, in-room safe, desk, laptop workspace

Superior Quadruple with Window

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Double Room, Balcony, City View

Deluxe Double Room, Balcony, City View

Deluxe Double Room, Balcony, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

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Room
Hanoi Inner Hotel
Free WiFi
Restaurant
Air conditioning
Parking available
4.6 out of 5, Wonderful, (963)
The price is AU$33
for 1 night
includes taxes & fees
4 July - 5 July
Hanoi Inner Hotel

About the area

Hanoi

Phoenix Legend Hotel puts you in the heart of Hanoi, connected to a shopping centre and within just a 10-minute stroll of popular attractions like St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Highlights at this Art Deco hotel include in-room free WiFi, free high-speed Internet and plasma TVs. .A day of pampering can include Thai massages, facials and aromatherapy. At the hotel's restaurant, you can grab a bite to eat. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning buffet breakfast is available. There's also free parking nearby, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 3-property class Old Quarter hotel include Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 4 min walk
  • Hoan Kiem Lake - 7 min walk
  • Hanoi Old Town Night Market - 8 min walk
  • Dong Xuan Market - 12 min walk
  • Hanoi Opera House - 17 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪Mỳ Phố - ‬1 min walk
  • ‪An Cafe - ‬1 min walk
  • ‪Blackbird Coffee - ‬1 min walk
  • ‪Phở Nguyệt - ‬1 min walk
  • ‪Ngoam - ‬1 min walk

About this property

Phoenix Legend Hotel

Art Deco hotel connected to a shopping centre in Hanoi with 24-hour business centre
There's a restaurant on site. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Phoenix Legend Hotel.

This Art Deco Hanoi hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 8 levels
  • Built in 2009
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Dining venue
Phoenix Legend Hotel offers 25 air-conditioned accommodations with computers and minibars. 32-inch plasma televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Mandarin), English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 500 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available for a fee: VND 230,000 for adults and VND 119,999 for children
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Spa

  • Aromatherapy
  • Facials
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Art Deco architecture
  • Building
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 32-inch plasma TV with cable channels
  • Computer

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Phoenix Legend Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 200000.0 per day.
  • Cots (infant beds) are available for VND 200000.0 per day.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 230000 for adults and from VND 119999 for children
  • Airport shuttle fee: VND 357000 per vehicle (return)
  • Crib (infant bed) fee: VND 200000.0 per day
  • Rollaway bed fee: VND 200000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash and mobile payments.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Serendipity
Hanoi Serendipity Hotel
Hotel Serendipity
Hotel Serendipity Hanoi
Serendipity Hanoi
Serendipity Hotel
Serendipity Hotel Hanoi
Hanoi Serendipity Hotel
Phoenix Legend Hotel Hotel
Phoenix Legend Hotel Hanoi
Phoenix Legend Hotel Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Phoenix Legend Hotel?

Phoenix Legend Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Phoenix Legend Hotel?

As of 20 June 2024, prices found for a 1-night stay for 2 adults at Phoenix Legend Hotel on 30 June 2024 start from AU$33.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Phoenix Legend Hotel?

There's no onsite spa, but this property does offer services like facials as well as Thai massages.

Does Phoenix Legend Hotel serve breakfast?

Sure does, buffet brekkie is available daily.

Is there a free airport shuttle available at Phoenix Legend Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Phoenix Legend Hotel?

Yep, you can grab a meal at Phoenix Legend Hotel's onsite restaurant.

What time are check-in & check-out at Phoenix Legend Hotel?

Check-in begins at 2 PM. Check-out time is 11:30 AM.

Are pets allowed at Phoenix Legend Hotel?

No, pets and service animals are not allowed.

Phoenix Legend Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 114 reviews" "
Rating 8 - Good. 28 out of 114 reviews" "
Rating 6 - Okay. 15 out of 114 reviews" "
Rating 4 - Poor. 4 out of 114 reviews" "
Rating 2 - Terrible. 5 out of 114 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

6.4/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rene

Disliked: Staff & service, property conditions & facilities, room comfort
Le pire hôtel à Hanoi en trois ans
Pas de chauffage la première nuit et chauffage insuffisant pour les 2 autres nuits. Climatisation veut dire contrôle de confort en chaleur ou froid. Ici la chaleur n’y était pas
Stayed 3 nights in Jan 2024

2/10 Terrible

Edmund

Stayed 4 nights in Oct 2023

6/10 Okay

Diem

Travelled with family
Liked: Cleanliness
Disliked: Amenities
To eat breakfast, you have to walk to other location, and the food were limited
Stayed 4 nights in Aug 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were quite friendly and attentive to my and my friends’ needs. The laundry service is fantastic with a fast turn around time. They also helped me with a taxi to the airport which made things very simple and easy. I was disappointed that my room did not have a water boiler, yet they had tea cups in the room.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value, great staff.
Excellent location on a quieter street in Hanoi's Old Quarter. The staff was wonderful. The rooms were relatively spacious in comparison to other hotels in Vietnam. Great price for an Old Quarter hotel.
Stayed 1 night in Nov 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel located in the Old Quarter.
This hotel is in a perfect area of the Old Quarter. It is a small hotel located in a narrow side street. The room was very clean and staff was very helpful. The breakfast is good. The location was also very quiet. We were able to walk to most places we wanted to visit. I highly recommend this hotel. A great value
Stayed 1 night in Aug 2019

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
I stayed for 2 days at the Serendipity Hotel during my stay in Hanoi and everything was perfect. Excellent location in old Hanoi, large, quiet and clean rooms. and above all a great staff. Their advice of restaurants and cafes are great, they only offer places frequented by Vietmamese, out of the tourist circuits . A highly recommend for a stay in Hanoi .
Stayed 1 night in Aug 2019

10/10 Excellent

Maddison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in a good location
We stayed 2 nights in this hotel. The location is very central and you can reach many points well on foot. The staff is very friendly and the check-in was very fast. Also the breakfast fulfilled our expectation. The cleanliness of the rooms is very good. Can be recommended for a city trip of this kind. Thank you for the pleasant stay, hotel staff.
Stayed 1 night in Jul 2019

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel very well located in the center.
Perfectly located in the heart of old Hanoi, close to the lake and shopping streets. Very comfortable and clean, silent at night .. perfect for resting an urban day The staff very available and smiling, speaks very good English. They are also great tips for restaurants or activities. We stayed for 2 nights, a faultless one. We recommend this hotel
Stayed 1 night in Jun 2019

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Super hotel, very well quoted in the center of Hanoi. Very nice and helpful staff. Clean and functional rooms. Very good breakfast. A very family-friendly hotel where my mother has been staying for 5 years for work, without any disappointment.
Stayed 1 night in May 2019