Skip to main content
Beginning of main content
 Hanoi •1 Room
 Hanoi • 1 Room
Book online or call 1800 796 370 Phone Number

Hanoi Serendipity Hotel

3-star property
14A Chan Cam Street-Hoan Kiem District, Hanoi, 1800 796 370
Choose Dates
4.0 out of 5
Very good!
See all 1 wotif Reviews

"A good hotel in the Old Quarter close to restaurants and shopping " More

By a verified traveller on Mon 24 Oct 2016

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

Phoenix Legend Hotel puts you in the heart of Hanoi, connected to a shopping center and within just a 10-minute stroll of popular attractions like St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Highlights at this Art Deco hotel include in-room free WiFi, free internet, and plasma TVs.

A day of pampering can include Thai massages, facials, and aromatherapy. At the hotel's restaurant, you can grab a bite to eat. Additionally, you'll find free WiFi in public areas, a 24-hour business center, and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also free parking nearby, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 3-star Old Quarter hotel include Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

Deluxe Double Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$56* Per night/room 30 Apr. - 1 May

Deluxe Family With Window

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Quadruple with Window

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Double Room, Balcony, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Honeymoon Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Phoenix Legend Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Phoenix Legend Hotel

Everyone (1)
4 out of 5

Good hotel in the Old Quarter

Pros: The hotel was clean, staff were helpful and it was conventiently located in the Old Quarter.
Cons: everything was OK
Location: Lots of shopping and restaurants
A good hotel in the Old Quarter close to restaurants and shopping

Posted by , from Vietnam on 24 Oct. 2016

Was this review helpful to you?
Comment from Hotel Management

15 Apr. 2018 by Serendipity Hotel

It is delightful to receive your beautiful feedback in terms of your stay with Hanoi Serendipity Hotel.. I will surely forward your feedback to all of the staff in order to make their day. We look forward to being of your service again in Hanoi very soon. All the best!

About the Hanoi Serendipity Hotel

Location 14A Chan Cam Street-Hoan Kiem District, Hanoi, 10000

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Phoenix Legend Hotel. This Art Deco Hanoi hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 8 levels
  • Built in 2009
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Hanoi Railway Station (1.2 km / 0.7 mi)
  • Property shuttles: Airport shuttle and train station pick-up

Room Amenities

Phoenix Legend Hotel offers 25 air-conditioned accommodations with computers and minibars. 32-inch plasma televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Minibar
  • Computer
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Phoenix Legend Hotel has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Facial treatments
  • Aromatherapy treatments
  • Massages
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Phoenix Legend Hotel offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 200000.0 per day.
  • Cribs (infant beds) are available for VND 200000.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Phoenix Legend Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash and mobile payments.

  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Mobile payments
  • Property is not cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 230000 for adults and VND 119999 for children
  • Airport shuttle fee: VND 357000 per vehicle (roundtrip)
  • Crib (infant bed) fee: VND 200000.0 per day
  • Rollaway bed fee: VND 200000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanoi Serendipity
  • Hanoi Serendipity Hotel
  • Hotel Serendipity
  • Hotel Serendipity Hanoi
  • Serendipity Hanoi
  • Serendipity Hotel
  • Serendipity Hotel Hanoi
  • Hanoi Serendipity Hotel
  • Phoenix Legend Hotel Hotel
  • Phoenix Legend Hotel Hanoi
  • Phoenix Legend Hotel Hotel Hanoi

You should know

  • Pets and service animals are not allowed on site.
url importing http://www.wotif.com/Hanoi-Hotels-Phoenix-Legend-Hotel.h4611957-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Hanoi-Hotels-Phoenix-Legend-Hotel.h4611957-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Hanoi-Hotels-Phoenix-Legend-Hotel.h4611957-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.