Hilton Cancun Mar Caribe All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 13 outdoor pools

Photo gallery for Hilton Cancun Mar Caribe All-Inclusive Resort

Exterior
View from room
Smart TV, table football
Smart TV, table football
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
The current price is AU$633
includes taxes & fees
12 May - 13 May

Explore the area

Map
Boulevard Kukulcan Km 17, Zona Hotelera, Cancun, QROO, 77500
  • Maya Museum of Cancun
    ‪2 min walk‬
  • Iberostar Cancun Golf Course
    ‪8 min walk‬
  • Delfines Beach
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

Ocean View Accessible Suite - RI Shower

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Pillow-top bed
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Pillow-top bed
  • Beach view
  • 151 sq m
  • Sleeps 8
  • 1 King Bed

Suite, 1 Bedroom, Patio (Pool)

Highlights

Patio
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • 105 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Beachfront (Enclave, Plunge Pool)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Pillow-top bed
  • Beach view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Pillow-top bed
  • Beach view
  • 151 sq m
  • Sleeps 8
  • 1 King Bed

Suite, Multiple Beds, Beachfront (Enclave)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Pillow-top bed
  • Beach view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Pillow-top bed
  • Beach view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront Room - King Bed - Terrace

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Pillow-top bed
  • Beach view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Premium Ocean View Suite - 1 King 2 Murphy Beds

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Pillow-top bed
  • Ocean view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • Ocean view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Mobility)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Pillow-top bed
  • Ocean view
  • 41 sq m
  • Sleeps 3
  • 2 Queen Beds

Pool and Patio View Room - 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Pillow-top bed
  • 41 sq m
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Pillow-top bed
  • Beach view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Enclave Beachfront Room - 2 Queen - Terrace

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Pillow-top bed
  • Beach view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Enclave Beachfront Room - 2 Queen - Balcony

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Pillow-top bed
  • Beach view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Resort View Room - King Bed

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Pillow-top bed
  • Resort view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
  • Ocean view
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

Ocean View Room - 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Pillow-top bed
  • Ocean view
  • 41 sq m
  • Sleeps 3
  • 2 Queen Beds

Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Pillow-top bed
  • Beach view
  • 151 sq m
  • Sleeps 8
  • 1 King Bed

Honeymoon Suite - King Bed

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Pillow-top bed
  • Ocean view
  • 105 sq m
  • Sleeps 2
  • 1 King Bed

Enclave Honeymoon Suite - King Bed

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Egyptian cotton bed sheets
Separate bedroom
Pillow-top bed
  • Beach view
  • 105 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Pillow-top bed
  • Ocean view
  • 151 sq m
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

Resort View Room - 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Premium bedding
Blackout curtains
Egyptian cotton bed sheets
Pillow-top bed
  • Resort view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cancun

A luxury stay in Cancun awaits you at Hilton Cancun Mar Caribe All-Inclusive Resort. You'll be 0.7 km (0.4 mi) from Iberostar Cancun Golf Course and 2.1 km (1.3 mi) from Delfines Beach. Highlights at this all-inclusive property include 8 restaurants, 13 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, La Luce, serves Mediterranean cuisine and is open for dinner. With 4 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site free kids' club and 24-hour gym. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Zona Hotelera property include La Isla Shopping Mall and Hotel Zone Beaches.

What's nearby

  • Maya Museum of Cancun - 2 min walk - 0.3 km
  • Iberostar Cancun Golf Course - 8 min walk - 0.7 km
  • Aquaworld - 18 min walk - 1.5 km
  • El Rey Ruins - 3 min drive - 2.5 km
  • Delfines Beach - 4 min drive - 3.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬19 min walk
  • ‪Hotel Emporio Cancun - ‬5 min walk
  • ‪Tun-kul - ‬7 min walk
  • ‪El Maguey, Restaurant - ‬14 min walk
  • ‪El Antiguo Laguito - ‬19 min walk

About this property

Hilton Cancun Mar Caribe All-Inclusive Resort

Luxury property on the beach, with 13 outdoor pools
Hilton Cancun Mar Caribe All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Hilton Cancun Mar Caribe All-Inclusive Resort, you can cool off in one of the 13 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 540 guestrooms or units
  • 8 dining venues
  • 4 bars or lounges
  • Conference rooms
  • Kid's club (free)
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Swim-up bar
Hilton Cancun Mar Caribe All-Inclusive Resort offers 540 air-conditioned accommodations with a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • 4 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • La Luce
  • Maxal
  • Noriku
  • Seasalt
  • Vela

Things to do

  • 13 outdoor pools
  • 24-hour gym
  • Air hockey
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 13 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Mini-fridge
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 80 per pet, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person (return)
  • Airport shuttle fee per child: USD 25 (return), (up to 15 years old)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number ORC180608L73

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Royal Uno All Inclusive Resort Spa
Hilton Cancun Mar Caribe All Inclusive Resort
Hilton Cancun Mar Caribe All-Inclusive Resort Cancun

Frequently asked questions

What is the cancellation policy at Hilton Cancun Mar Caribe All-Inclusive Resort?

Hilton Cancun Mar Caribe All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cancun Mar Caribe All-Inclusive Resort?

As of 11 May 2025, prices found for a 1-night stay for 2 adults at Hilton Cancun Mar Caribe All-Inclusive Resort on 12 May 2025 start from AU$633.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Cancun Mar Caribe All-Inclusive Resort?

Yep, Hilton Cancun Mar Caribe All-Inclusive Resort has a free self car park and free valet parking.

Are there any beaches close to Hilton Cancun Mar Caribe All-Inclusive Resort?

The closest beach to Hilton Cancun Mar Caribe All-Inclusive Resort is Delfines Beach (1.1 km).

Is there a spa on site at Hilton Cancun Mar Caribe All-Inclusive Resort?

Yep, there is an onsite spa at Hilton Cancun Mar Caribe All-Inclusive Resort. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hilton Cancun Mar Caribe All-Inclusive Resort have a pool?

Yep, and guests love it! Hilton Cancun Mar Caribe All-Inclusive Resort has 13 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hilton Cancun Mar Caribe All-Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Cancun Mar Caribe All-Inclusive Resort?

Hilton Cancun Mar Caribe All-Inclusive Resort features 13 outdoor pools, a full-service spa and free beach cabanas. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hilton Cancun Mar Caribe All-Inclusive Resort a romantic place to stay?

Poolside dining and free beach cabanas, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Cancun Mar Caribe All-Inclusive Resort.

Is Hilton Cancun Mar Caribe All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Cancun Mar Caribe All-Inclusive Resort is a hit with families.

Is there a free airport shuttle available at Hilton Cancun Mar Caribe All-Inclusive Resort?

No, but there's an airport shuttle that runs from 7:00 AM - 7:00 PM on request for a fee.

Is there a bar or restaurant at Hilton Cancun Mar Caribe All-Inclusive Resort?

Yep, they've got a beach bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Cancun Mar Caribe All-Inclusive Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Hilton Cancun Mar Caribe All-Inclusive Resort?

There isn't one on site, but Iberostar Cancun Golf Course is a short 8-minute walk away.

Hilton Cancun Mar Caribe All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1629 out of 2746 reviews
Rating 8 - Good. 608 out of 2746 reviews
Rating 6 - Okay. 288 out of 2746 reviews
Rating 4 - Poor. 119 out of 2746 reviews
Rating 2 - Terrible. 102 out of 2746 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

William

Stayed 4 nights in Feb 2025

6/10 Okay

Jimin

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Restaurants were very understsffed during peak season (christmas), servers were running around the whole time but it took forever to get us water and utensils. Expect to wait 2.5hrs minimum to get into restaurants unless 1) you are ok with having buffet for every meal. Or 2) you are ok with lining up 30mins prior to resraueant opening hours.
Stayed 5 nights in Dec 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hilton was a nice place on the ocean. The beach was one of the nicest we’ve been too. The facility is still working out some kinks. Nothing major but small things like room service not restocking simple items. (Coffee, sugar, shampoo, mini bar) The buffee restaurant was over crowded with long lines just to get a table for breakfast, didn’t make sense why there would ever be a line but again a small thing. Overall, it was a great place to stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chandrawattie

Stayed 5 nights in Feb 2025

8/10 Good

Tracy

Stayed 5 nights in Feb 2025

6/10 Okay

Gurinder Kaur

Travelled with family
Liked: Cleanliness, staff & service
I like staff service but supplies to room was a constant reminder.
Stayed 4 nights in Jan 2025

8/10 Good

KOJI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Italian restaurant was absolutely delicious. Buffett was better than I expected. I'd like to go again.
Stayed 4 nights in Feb 2025

10/10 Excellent

JUAN JOSE

Stayed 6 nights in Jan 2025

10/10 Excellent

Larke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with our staff and the facilities. It was conveniently located.
Stayed 4 nights in Feb 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are exceptionally good. They were all friendly, attentive and helpful. The room we had with the balcony was comfortable and well stocked. The only issue was the rooftop bar party every night was really loud and right below our room outside the pool area. It ended around 11 pm. We couldn’t hear the TV. If we were in our room before the party, music or band ended. It was mainly an issue the first night cause we had traveled that day and been up very early. The pools and ground areas were very pretty and maintained well. Easy access to the beach from the pool, too. We enjoyed the hibachi restaurant and the buffet at breakfast and the dinner buffet with the Brazilian meat skewers. I wasn’t very fond of the Italian restaurant and the steak house restaurant was just ok. The spa was relaxing and well equipped. My facial was very thorough. Overall a very nice place. It had a lot of families with young children so if you’re looking for a more adult inclusive resort this wouldn’t be the best choice for you.
Stayed 5 nights in Feb 2025

10/10 Excellent

Phonsana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time staying at a Hilton hotel. The service is excellent, the rooms are clean, and I am very impressed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

SUNIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Some of the Employee were very good about excellent. On the other hand, some of the Employee did not met that expectation. overall, very good Hotel. I noticed some of the Employee expecting tips for the excellent service , that should not be the case. overall, this is a very good hotel and will definitely go back.
Stayed 6 nights in Jan 2025

10/10 Excellent

Madolin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Michal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good family resort. Thank you
Stayed 5 nights in Jan 2025

8/10 Good

Robert Joe Montez

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was overall a nice resort on a beautiful beach. Great for family.
Stayed 4 nights in Jan 2025

10/10 Excellent

Aleh

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 7 nights in Jan 2025

10/10 Excellent

zhihai, Peterborough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is my first time visiting Cancun with my family. The whole vocation is very pleasant.
Stayed 4 nights in Jan 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is what a vacation should be! Spacious room with ocean views (I upgraded). My bathroom & balcony were HUGE (shower & a large tub). I loved all the lighting options- dim, mood lighting as well as brighter lights as needed. The balcony with 2 loungers was great because if I didn't feel like joining the nightly entertainment, I could enjoy the view from my balcony (room #945). FOOD: Noriku is excellent! The teppanyaki is a must-try, and even the regular menu is very good. The rodizio buffet is so good! Loved it and would highly recommend. Luce (Italian) is not great. I didn't enjoy what I ate there (except for the tiramisu) and the service is slow. Steakhouse is yummy (skip the "truffle parmesan fries"). The breakfasts are good here but go early for the best table, service & options. Don't sleep on the iced lattes offered at the café. For lunch, the buffet has better options than Seasalt but it's fun to try all. Gym was great too. Beach is awesome but waves are SO STRONG. Cons: during rush hour, the elevators were incredibly frustraing. There should be a service elevator for employees to use. Towel service: it should start at 7am, when the sun rises and early birds want to hit the beach! There were a few dirty patches in my room that weren't cleaned but overall, this is a very clean property. I traveled as a solo female traveler and felt very safe. The pool activities are way too loud and the nightly entertainment is a little too PG-13. Not much to do as a single person.
Stayed 7 nights in Jan 2025

10/10 Excellent

Nkiru

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Will be back
Stayed 3 nights in Jan 2025

8/10 Good

Valeriy

Stayed 7 nights in Jan 2025

10/10 Excellent

Thomas Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The music at night was a little too loud..it echos thru out.
Stayed 5 nights in Jan 2025

8/10 Good

Amy, Markham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very new and clean, staff are all friendly and happy, reason I gave 4 stars becuz the food options are very limited, not much options on seafood. For example the lunch buffet, there’s only one seafood dish…
Stayed 5 nights in Jan 2025

10/10 Excellent

Abhijit Subhash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with tons of nightly entertainment activities, good bars and amazing restaurants to eat. Big shout out to the entertainment team that makes the resort fun with different games and activities especially Santos, Tony, Leon, Christian, Kax, Arthuro, Bruno, Rainand DJ Jesus!!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Ryad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole trip was great i’ve been back for the pas 3 years and everytime the experience has been great i even run into someone at the bar who was staying 3 hotels over he had a friend staying at the hilton an he changed his reservation after he stayed 3 days at another one from a bad time he said.
Stayed 6 nights in Jan 2025