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3.8 out of 5

"Close to everything and comfortable for an overnight. Friendly pub manager, simple no nonsense checkin and checkout. " More

By a verified traveller on Tue 03 Oct 2023

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Hotel Description

At New Orleans Hotel you'll be within steps of Off The Wall Gallery and Lakes District Museum. Highlights at this inn include free self parking and a bar/lounge.

This inn has free WiFi in public areas, a terrace, and a fireplace in the lobby. Additionally, you'll find luggage storage. Each morning full breakfast is served between 9:00 AM and noon. There's also the convenience of free parking nearby.

In proximity to this 3.5-star Arrowtown inn you'll find The Remarkables Ski Area.

Basic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$151* Per night/room 12 May - 13 May

Comfort Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

New Orleans Hotel ratings based on 84 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for New Orleans Hotel

Everyone (38) Couples (37) Family (7)
4 out of 5
Close to everything and comfortable for an overnight. Friendly pub manager, simple no nonsense checkin and checkout.

Posted by on 3 Oct. 2023

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4 out of 5
Price and convenience

Posted by on 14 Mar. 2023

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2 out of 5
Booked there as it was a pub with restaurant but it was closed. Sky box was faulty and only worked for 5 min I rebooted it 3 times before giving up. Heat pump was ineffective. Filters probably needed cleaning

Posted by on 8 Jul. 2022

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3 out of 5
Meals are generous. The only window to the room was the ranch slider to the common access, so unless i had the curtains drawn, there was no privacy. The air con, others showers, and other strange noises were loud

Posted by on 3 May 2022

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3 out of 5

Posted by on 5 Jul. 2021

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4 out of 5

Posted by on 4 Mar. 2021

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4 out of 5
Manager was great but was training 2 staff so service a little slow

Posted by on 30 Dec. 2020

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4 out of 5
Brilliant location and very good rate. Nice staff and clean and tidy.

Posted by on 21 Sep. 2020

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2 out of 5
Room very average. Shower fluctuates too hot to too cold. Food very average.

Posted by on 22 Feb. 2020

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2 out of 5
The roof leeked water onto the carpet, the towel rails were coming off the wall there was exposed framing at top of shower the picture on website did not match the actual room,& the carpet smelled like old pub carpet. There was no attempt at repor apon check in & no real concern was given to my feedback to staff.

Posted by , from Hobart tasmania on 4 Feb. 2020

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Property Features

As a guest of New Orleans Hotel, you'll find a terrace, a fireplace in the lobby, and an ATM. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Arrowtown inn.

  • 9 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Fireplace in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

New Orleans Hotel offers 9 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. Satellite television is provided. Guests have access to shared bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Bathrooms are shared
  • Dining room
  • Sitting area
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 9:00 AM to noon.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 9 AM - 11 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9 AM
  • Front desk closes daily at 11 PM
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 12.00–30.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New
  • Hotel New Orleans
  • Hotel Orleans
  • New Orleans Hotel Inn
  • Orleans Hotel
  • Orleans New
  • New Orleans Hotel Arrowtown
  • New Orleans Arrowtown
  • New Orleans Hotel Arrowtown
  • New Orleans Hotel Inn Arrowtown

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.