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Peppers The Hills Lodge

4.5 star property
Tudor Sydney hotel in Castle Hill with a full-service spa
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Peppers The Hills Lodge

Outdoor banquet area
Front of property - evening/night
Superior Room (Bath & Balcony)
Superior Room, 1 Queen Bed
Banquet hall

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Pool
    Pool
  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
1 Salisbury Rd (Cnr Windsor Rd), Castle Hill, NSW, 2154
    Norwest Business Park
    1 min walk
    Hillsong Church
    19 min walk
    Bella Vista Farm
    3 min drive
    Bankstown, NSW (BWU)
    44 min drive

Room options

View all photos for Suite (Lodge)

Suite (Lodge)

Suite (Lodge)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Bath & Balcony)

Superior Room (Bath & Balcony)

Superior Room (Bath & Balcony)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Blackout curtains
Separate bedroom
Premium bedding
Pillow-top bed
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Garden
Punthill Norwest
Pool
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Air conditioning
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4.5 out of 5, Wonderful, (1300)
The price is AU$279
for 1 night
includes taxes & fees
5 Oct - 6 Oct
Punthill Norwest

About the area

Sydney

A luxury stay in Sydney awaits you at Peppers The Hills Lodge. Within steps you'll find Norwest Business Park and Museums Discovery Centre within a 10-minute stroll. Highlights at this Tudor hotel include a full-service spa, a restaurant and free self-parking. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and mani/pedis. The restaurant, Nobles Restaurant and Bar, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 1938 square feet (180 square metres) of event facilities include meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is available. There's also the convenience of free RV/bus/truck parking. .Within a 20-minute drive of this 4.5-property class Castle Hill hotel, attractions include Macquarie University and Qudos Bank Arena.

What's nearby

  • Norwest Business Park - 1 min walk
  • Hillsong Church - 19 min walk
  • Bella Vista Farm - 3 min drive
  • Norwest Private Hospital - 5 min drive
  • Westmead Hospital - 13 min drive

Getting around

  • Sydney Marayong Station - 8 min drive
  • Norwest Station - 15 min walk
  • Sydney Airport (SYD) - 53 min drive

Restaurants

  • ‪Castle Hill Tavern - ‬8 min walk
  • ‪Subway - ‬16 min walk
  • ‪Whispers Restaurant - ‬8 min walk
  • ‪Subway - ‬10 min walk
  • ‪Beanmeister Cafe - ‬9 min walk

About this property

Peppers The Hills Lodge

Tudor Sydney hotel in Castle Hill with a full-service spa
Peppers The Hills Lodge offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1938 square feet (180 square metres) and includes a conference centre. The luxury Peppers The Hills Lodge also features a terrace, a garden, and laundry facilities. Self parking is free.

This Tudor Sydney hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 5 levels
  • Conference rooms
  • 1938 sq ft of conference space
  • 180 sq. m of conference space
  • Built in 1984
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Peppers The Hills Lodge offers 97 air-conditioned accommodations with laptop-compatible safes and complimentary slippers. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Sydney hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is open selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 15 to 50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Nobles Restaurant and Bar

Things to do

  • 18 holes of golf
  • Full-service spa
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference centre (1,938 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1984
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 50 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and Barclaycard. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

We should mention

  • The outdoor pool closes for the season in March.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Mercure Hills
Grand Mercure Hills Castle Hill
Grand Mercure Hills Lodge
Grand Mercure Hills Lodge Castle Hill
Hills Lodge Grand Mercure
Mercure Hills Lodge
Mercure Lodge

Frequently asked questions

What is the cancellation policy at Peppers The Hills Lodge?

Peppers The Hills Lodge offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Peppers The Hills Lodge?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Peppers The Hills Lodge on 13 Oct 2024 start from AU$179.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Peppers The Hills Lodge?

Yep, Peppers The Hills Lodge has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Peppers The Hills Lodge?

Yep, there is an onsite spa at Peppers The Hills Lodge. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Peppers The Hills Lodge have a pool?

Peppers The Hills Lodge has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Peppers The Hills Lodge a romantic place to stay?

Couples spa treatments and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Peppers The Hills Lodge.

Is Peppers The Hills Lodge family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Peppers The Hills Lodge is a hit with families.

Does Peppers The Hills Lodge serve breakfast?

You bet, cooked-to-order breakfast is served daily.

Is there a free airport shuttle available at Peppers The Hills Lodge?

No, Peppers The Hills Lodge does not offer an airport shuttle service.

Is there a bar or restaurant at Peppers The Hills Lodge?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Peppers The Hills Lodge?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Peppers The Hills Lodge?

No, only service animals are allowed.

Is there a golf course on site at Peppers The Hills Lodge?

There is a golf course next to Peppers The Hills Lodge.

Peppers The Hills Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 574 out of 877 reviews" "
Rating 8 - Good. 236 out of 877 reviews" "
Rating 6 - Okay. 51 out of 877 reviews" "
Rating 4 - Poor. 7 out of 877 reviews" "
Rating 2 - Terrible. 9 out of 877 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, well presented, spacious rooms & friendly, helpful staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Property conditions & facilities
The accommodation was great- clean and spacious. It was quiet, making our stay peaceful. Even though we could only have room service, the food was delicious.
Stayed 1 night in Jul 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific venue with excellent rooms.
Stayed 1 night in Jul 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and quiet. Room and bed comfortable. The staff were helpful, nice and friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Terrence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay, staff are very friendly and helpful. Jackie in the restaurant is super efficient, well organised and dedicated to everyone's needs.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matt

Stayed 1 night in Jun 2024

10/10 Excellent

Kylie

Stayed 1 night in May 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice surrounds and the rooms are always very comfortable
Stayed 1 night in Jun 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay - gardens lovely - staff very helpful - very enjoyable overall
Stayed 2 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ana C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Stayed 1 night in Apr 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Cody, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't be put off by the name (a "lodge" has a certain meaning to me) - if you're looking for an excellent hotel near Norwest, The Hills Lodge is it. The rates were better than competitive, and the room was spacious and well fitted out. I had a small balcony overlooking a pool, and I always enjoy having an open area when staying away from home, so this was a big plus for me. The only issue I had was the connections for the TV were not accessible, preventing plugging in a laptop to watch my own shows rather than learn (yet another) hotel's unique TV viewing system. Small detail for most, annoyance to a few regular travellers who have a well developed routine. The Coffee Club is open very early, just across the main road. Also necessary for some of us! I would absolutely stay again. Next time I need to do business at Norwest, I won't need to choose - I'll go straight to The Hills Lodge.
Stayed 1 night in Mar 2024

10/10 Excellent

Jock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 1 night in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were great. Clean, comfortable, later check out, good restaurant and food.
Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Business traveller
Very quiet room
Stayed 1 night in Mar 2024

8/10 Good

Prince

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making our stay enjoyable.
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large renovated rooms. Great facilities and very quite. Good value for money
Stayed 4 nights in Mar 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. The pool is lovely
Stayed 1 night in Mar 2024

10/10 Excellent

Trilby

Stayed 1 night in Feb 2024

10/10 Excellent

Farshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome ！Impressive!
Stayed 1 night in Feb 2024