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"the hotel and staff are really great, friendly and very helpful and polite. we loved our stay and the day tours are aldo really good. the hotel has al
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At Oakwood Hotel & Residence Kuala Lumpur you'll be 2.1 km (1.3 mi) from Petronas Twin Towers and 2.9 km (1.8 mi) from Pavilion Kuala Lumpur. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a poolside bar.
The restaurant, TrEat Restaurant and Bar, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, kids' swimming pool, and pool loungers. Business amenities include 4 meeting rooms and a business center. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities including food and water bowls and litter boxes. There's also self parking, along with the convenience of airport pick-up service.
With a stay at this 4-star Kampung Datuk Keramat hotel, you'll be 3.9 km (2.4 mi) from Kuala Lumpur Tower and 4.6 km (2.8 mi) from Merdeka Square.
Oakwood Hotel & Residence Kuala Lumpur ratings based on 2 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Oakwood Hotel & Residence Kuala Lumpur
Family (1)
4 out of 5
Location
Posted by Barbara on 22 Apr. 2024
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5 out of 5
the hotel and staff are really great, friendly and very helpful and polite. we loved our stay and the day tours are aldo really good. the hotel has all the services one needs to and has a huge swimming pool and gym which was great. the food in the hotel was not great so we choose to cook our own meals. there is a large grocery store across the road so u can buy all you need and make your own meals.
Posted by a verified traveller on 3 Dec. 2019
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Comment from Hotel Management
6 Dec. 2019
by Vicky
Dear Mr/Ms,
Thank you for staying with us and sharing your comments.
We are obviously disappointed that you did not have a memorable stay. All feedback have been taken on-board and we will work hard to improve.
Please do accept my humble apologies for the condition of your room . I myself am indeed appalled that the room that was given to you was in such state. I have since reviewed your feedback with the team and have taken the F&B Manager to task base on your review.
We are appreciative of the feedback here as they help the team understand the importance of delivering not only great customer service but comfort plays and important role too for the value paid for.
Once again, many thanks for sharing your experience and if there is anything we can do for you, please do not hesitate to reach out to us.
Yours Sincerely,
Viknesvary Vijay
Front Office Manager
Oakwood Hotel & Residence Kuala Lumpur offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business center and 4 meeting rooms. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Oakwood Hotel & Residence Kuala Lumpur. A shuttle from the airport to the hotel (available on request) is available for a fee. For a fee, parking is available. This 4-star Kuala Lumpur hotel is smoke free.
251 guestrooms or units
20 levels
Poolside lounge chairs
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Terrace
Garden
Bellhop
Elevator
No smoking on site
Water dispenser
Bar or lounge
Bar by the pool
Dining venue
Family Friendly Amenities
Number of outdoor pools - 1
Free WiFi
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Train station: Kuala Lumpur Sultan Ismail Station (4.6 km / 2.8 mi)
Metro station: Dato' Keramat Station (0.8 km / 0.5 mi)
Property shuttles: Airport pick-up
Parking: Self parking available for a surcharge
Room Amenities
Oakwood Hotel & Residence Kuala Lumpur offers 251 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
In-room dining (limited hours)
Television
Cable channels
Shower
Rainfall showerhead
Housekeeping (daily)
Hair dryer
Safe
Slippers
Toiletries (free)
Bidet
Telephone
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Wardrobe or closet
Change of towels (on request)
Change of bedsheets (on request)
Desk chair
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
TrEat Restaurant and Bar - This poolside restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at noon
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Oakwood Hotel & Residence Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for MYR 100.0 per day.
Pet Policy
Pets: MYR 500 per accommodation, per night
Only dogs and cats are allowed
Maximum 2 (weight limit: 22 lbs per pet)
Pets cannot be left unattended
Food and water bowls and litter boxes are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.
Service animals not allowed
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
Pets cannot be left unattended
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Annual carbon offsets
Humane animal treatment
Water dispenser use by guests actively encouraged
Fees
Guests will be asked to pay the following charges at the property:
Deposit: MYR 150.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately MYR 48 for adults and MYR 24 for children
Airport shuttle fee: MYR 280.00 per vehicle
Self parking fee: MYR 8 per day (in/out privileges)
Pet fee: MYR 500 per accommodation, per night
Rollaway bed fee: MYR 100.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Oakwood Hotel Kuala Lumpur
Oakwood Kuala Lumpur
Oakwood Hotel Residence Kuala Lumpur
Oakwood & Kuala Lumpur
Oakwood Hotel & Residence Kuala Lumpur Hotel
Oakwood Hotel & Residence Kuala Lumpur Kuala Lumpur
Oakwood Hotel & Residence Kuala Lumpur Hotel Kuala Lumpur
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions
Oakwood Hotel & Residence Kuala Lumpur offers free cancellation on select room rates. Check out the cancellation policy for more info.
Yep, Oakwood Hotel & Residence Kuala Lumpur has a self car park with in/out privileges for MYR 8 per day.
Oakwood Hotel & Residence Kuala Lumpur has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.
Poolside dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Oakwood Hotel & Residence Kuala Lumpur.
You bet, buffet brekkie is served daily between 7:00 AM and 11:00 AM.
No, but there's a shuttle from the airport to the hotel that runs from 6:00 AM - 11:30 PM on request for a fee.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.
Check-in begins at 3:00 PM. Check-out time is noon.
Cats and dogs are welcome at Oakwood Hotel & Residence Kuala Lumpur, with food and water bowls and litter trays on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 10 kg per pet.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
