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Sheraton Imperial Kuala Lumpur Hotel

5.0 star property
Hotel with 3 restaurants, near Suria KLCC Shopping Centre

Choose dates to view prices

Photo gallery for Sheraton Imperial Kuala Lumpur Hotel

Serves lunch, dinner and happy hour
3 restaurants, breakfast, lunch, dinner served; international cuisine
Property entrance
Presidential Suite, 1 Double Bed
3 restaurants, breakfast, lunch, dinner served; international cuisine
Reviews
8.6

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • Pool
  • Breakfast available
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Popular LocationPetronas Twin Towers19 min walk
  • Popular LocationSuria KLCC Shopping Centre3 min drive
  • Popular LocationKuala Lumpur Tower3 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)48 min drive

Room options

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Rainfall showerhead
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Rainfall showerhead
Bathrobes
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Rainfall showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Rainfall showerhead
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Rainfall showerhead
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed | Living room

Presidential Suite, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Rainfall showerhead
Bathrobes
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Rainfall showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is AU$202
for 1 night
includes taxes & fees
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About the area

Kuala Lumpur

Sheraton Imperial Kuala Lumpur Hotel puts you in the heart of Kuala Lumpur, within a 20-minute stroll of popular places like Petronas Twin Towers and Merdeka Square. Highlights at this hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages and mani/pedis along with access to the sauna and hot tub. The restaurant, Essence, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Pavilions Lounge is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, Hot tub, sauna and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this Chow Kit hotel include Suria KLCC Shopping Centre and KLCC Park.

What's nearby

  • Petronas Twin Towers - 19 min walk
  • Suria KLCC Shopping Centre - 3 min drive
  • Pavilion Kuala Lumpur - 3 min drive
  • KLCC Park - 3 min drive
  • Kuala Lumpur Tower - 3 min drive

Getting around

  • Medan Tuanku Station - 1 min walk
  • Kuala Lumpur Sultan Ismail Station - 11 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • Starbucks - 1 min walk
  • Sheraton Club Lounge - 1 min walk
  • Essence - 1 min walk
  • Fuel Shack - 5 min walk
  • Kluang Station - 1 min walk

About this property

Sheraton Imperial Kuala Lumpur Hotel

Hotel with 3 restaurants, near Suria KLCC Shopping Centre
Sheraton Imperial Kuala Lumpur Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 9 meeting rooms, and limo/town car service. Event space at this hotel measures 17652 square feet (1640 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and a terrace are also featured at Sheraton Imperial Kuala Lumpur Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 398 guestrooms or units
  • 38 levels
  • 3 dining venues
  • 17652 sq ft of conference space
  • 1640 sq. m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Locker space
  • Bar or lounge
  • Bar by the pool
Sheraton Imperial Kuala Lumpur Hotel offers 398 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down duvets. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (MYR 125 per day)
  • Valet parking on site (MYR 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 48 to 84 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Celestial Court
  • Essence
  • Essence Restaurant
  • Pavilions Lounge
  • Villa Danieli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17,652 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 38 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch Smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Imperial Kuala Lumpur Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 141.6 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 48.00 to 84.00 per person
  • Self-parking fee: MYR 125 per day
  • Valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 141.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Kuala Lumpur Sheraton
Hotel Sheraton Imperial Kuala Lumpur
Imperial Sheraton Kuala Lumpur
Kuala Lumpur Hotel Sheraton
Kuala Lumpur Sheraton Hotel
Kuala Lumpur Sheraton Imperial
Sheraton Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Kuala Lumpur Hotel
Sheraton Imperial Hotel
Sheraton Imperial
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel
Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

Frequently asked questions

What is the cancellation policy at Sheraton Imperial Kuala Lumpur Hotel?

Sheraton Imperial Kuala Lumpur Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Imperial Kuala Lumpur Hotel?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Sheraton Imperial Kuala Lumpur Hotel on 18 May 2024 start from AU$146.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Imperial Kuala Lumpur Hotel?

Yep, Sheraton Imperial Kuala Lumpur Hotel has a self car park for MYR 125 per day. Onsite parking is limited.

Is there a spa on site at Sheraton Imperial Kuala Lumpur Hotel?

Yep, there is an onsite spa at Sheraton Imperial Kuala Lumpur Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Sheraton Imperial Kuala Lumpur Hotel have a pool?

Sheraton Imperial Kuala Lumpur Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Sheraton Imperial Kuala Lumpur Hotel?

Sheraton Imperial Kuala Lumpur Hotel features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Sheraton Imperial Kuala Lumpur Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Sheraton Imperial Kuala Lumpur Hotel.

Is Sheraton Imperial Kuala Lumpur Hotel family-friendly?

You bet! With amenities such as children's meals, babysitting services and a corner/local shop, it's no surprise that Sheraton Imperial Kuala Lumpur Hotel is a hit with families.

Are there hot tubs in the rooms at Sheraton Imperial Kuala Lumpur Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Imperial Kuala Lumpur Hotel serve breakfast?

Yeah, buffet brekkie is available daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Imperial Kuala Lumpur Hotel?

No, Sheraton Imperial Kuala Lumpur Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Imperial Kuala Lumpur Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Imperial Kuala Lumpur Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Imperial Kuala Lumpur Hotel?

No, pets and service animals are not allowed.

Sheraton Imperial Kuala Lumpur Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1000 reviews" "
Rating 8 - Good. 328 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

thanh

Liked: Cleanliness, staff & service, room comfort
Small refrigerator not working Thermostat control not working Manual turn on, switch off Thermostat
Stayed 4 nights in Jan 2024

10/10 Excellent

Selvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Had a fabulous stay. Booked the club room which gives access to club lounge which provides snacks, drinks throughout the day and cocktails in the evening. The breakfast buffet is the best I've seen with an international selection. The pool area is lovely and very relaxing considering we were in the middle of a city. Easy access to transport. Would suggest get the Grab app which is a cost effective way to get around
Stayed 6 nights in Jan 2024

10/10 Excellent

Ravnesh

Stayed 5 nights in Jan 2024

10/10 Excellent

Esther

Stayed 2 nights in Jan 2024

8/10 Good

Muhammad Salih Bin Othman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

khosru

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is our first trip to Malaysia and after this experience this will be our last trip. This experience has definitely put me off coming back. I booked 2 rooms in March 2023 for December 2023 and requested rooms to be next to each other because we're travelling with our children. The Hotel failed to acknowledge our request and we only found out when we arrived at the hotel. We had to wait a long time at the lobby. This hotel staff is very unwelcoming. The staff at the reception offered us 2 rooms in different floors, which is not suitable having the children on another floor. Other option given was rooms in the same floor but it is smoking room. The whole floor and the room smelling like an ashtray. The deco, bathroom and staff is nothing like a 5 star hotel. Sheraton Imperial Hotel as a 5 star is misleading. Ive witnessed how staff treat (bum lick) other communities (non Asian). Maybe thats how they are. I've travelled a lot but this is the worst, worst than 1 start hotel. NEVER AGAIN!!!!! DONT WASTE YOU MONEY AND EXPERIENCE
Stayed 5 nights in Dec 2023

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

JUN KYU

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
I love to stay this hotel due to the location. However it was disappointing during this trip. I booked a room for three (3) persons however only two (2) towels & slippers were prepared. The lever of the toilet was broken. I requested a stuff to rectify them however he didn't. Therefore I remined another stuff of these.
Stayed 2 nights in Dec 2023

8/10 Good

Ashish

Business traveller
Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023