"Overall the room was clean and comfortable. I was a little disappointed that I couldn’t get a little oat or soy milk to the room for a cup of tea. " More
This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find a 24-hour business center and laundry facilities. There's also the convenience of self parking.
Places within a 15-minute walk of this 4.5-star Melbourne Central Business District hotel include Crown Casino and Melbourne Central.
23 Apr. 2024 by Customer Service Team
Dear Kathryn,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
23 Apr. 2024 by Customer Service Team
Dear Aileen,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
21 Apr. 2024 by Customer Service Team
Dear Jodie,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. After careful consideration and planning, we are thrilled to announce the reopening of our hotel restaurant, bringing back the joy of dining experiences within our establishment.We are open 7 days for Breakfast Lunch and Dinner (trading hours vary on Sundays and Public Holidays) Our team is pleased to be at your service for all Food and Beverage requirements.We hope we will have the pleasure of your company the next time you visit our lovely city.Kind Regards,Customer Service Team
26 Mar. 2024 by Customer Service Team
Dear Liz,Thank you for taking the time to review our Hotel, we strive to provide exceptional service and create memorable experiences for all our guests, and your feedback reaffirms that we are on the right track. It was a pleasure to have you as our guest, and we would be absolutely delighted to welcome you back for another unforgettable stay whenever your travels bring you back to Melbourne. Should you need any assistance or have any special requests for your next visit, please don't hesitate to reach out to us.We look forward to seeing you return in the future.Kind Regards Customer Service Team
21 Mar. 2024 by Customer Service Team
Dear Jackie,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. Therefore, we apologise for any inconvenience or disappointment that you experienced during your recent stay with us, although, all our bedrooms are double glazed, we do recognize personal sensitivity to noise intrusion; therefore, we do recommend our internal suites, which are not exposed to Flinders St.May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
14 Mar. 2024 by Customer Service Team
Dear Lisa,Thank you for choosing Clarion Suites Gateway for your vacation in Melbourne. It is pleasing to read that you enjoyed our location, our suite, as well as the fantastic views overlooking Southbank precincts, the Yarra River and Casino Gas Brigades of eight towers which are recognized as the largest fireball flames that shoot into the evening skyline, a spectacular experience.May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
4 Mar. 2024 by Customer Service Team
Dear Christine,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. The team at Clarion Suites Gateway is delighted to hear that you enjoyed your recent stay with us. We look forward to seeing you return in the future.Kind Regards Customer Service Team
25 Feb. 2024 by Customer Service Team
Dear Brett,Thank you for taking the time to review our Hotel, it is always lovely to receive positive feedback. We apologise for any inconvenience or disappointment that you experienced during your recent stay with us in relation to the room allocation.Our Yarra River & casino fireball views are very much in demand, generally it is a challenge to upgrade to this category room type, of course upon making the reservation one can request this facility, however, we do recommend to book this room type when making your reservation to avoid disappointment on arrival.We are pleased to announce that our restaurant's renovation is in its last stage and the reopening date is just weeks away, it will be followed by the room renovations during 2024 allowing us to serve you even better in the future. We hope to have the pleasure of your company when we have refurbished.Kind Regards,Customer Service Team
20 Feb. 2024 by Customer Service Team
Dear Elli,Thank you for choosing Clarion Suites Gateway, it is pleasing to read that you enjoyed our location, our suite, and our service. I hope that you had an opportunity to visit Southbank’s & Southgate’s entertainment precinct, offering trendy cafés, international restaurants, nightlife, and Crown Casino Entertainment Complex, and enjoyed the free tram zone and city circle tram on the hotel street corner.We are pleased to announce that our restaurant's renovation is in its last stage and the reopening date is just weeks away, it will be followed by the room renovations during 2024 allowing us to serve you even better in the future. We hope to have the pleasure of your company when we have refurbished.Kind Regards,Customer Service Team
15 Feb. 2024 by Customer Service Team
Dear April,Thank you for taking the time to review our Hotel, it is pleasing to read that you enjoyed your stay with us during your recent trip to Melbourne and that our rooms and service meet your expectations. May we have the pleasure of welcoming you back on your next visit to our lovely City. Kind Regards Customer Service Team
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. An indoor pool, a terrace, and tour/ticket assistance are also featured at the luxury Clarion Suites Gateway. Parking is available for a fee. This 4.5-star Melbourne hotel is smoke free.
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Self parking (surcharge)
Clarion Suites Gateway offers 122 accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. 48-inch LCD televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
William's Bar & Cafe - Onsite restaurant.
Late night fare is available from 24-hour room service.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.