Friendly staff with great loyalty incentives
5 / 5
This is probably the second hotel review I’ve ever written, but my recent stay at the New Yorker absolutely warrants it. Two things, in particular, stood out.
First, the amazing staff. Besides the hotel’s prime location, the staff make you feel truly welcome. For example, the doorman remembered the name of my service dog. They consistently go out of their way to provide exceptional service with a personal touch.
Second, the upgrades. Unlike other hotels that claim to upgrade my room but make no noticeable changes, the New Yorker genuinely impressed me. Without any request, they upgraded my room significantly due to my extended stay. The upgraded unit had three rooms, a terrace, a walk-in closet, two bathrooms, and a stunning view of Midtown. They got it right, and I’ll be booking with them more often.
A verified traveller stayed at The New Yorker A Wyndham Hotel
The New Yorker A Wyndham Hotel