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Best Western Big Bear Chateau

3.5 star property
Skiing and dining in the mountains near Snow Summit

Choose dates to view prices

Photo gallery for Best Western Big Bear Chateau

Lobby
Seasonal outdoor pool
Exterior
Standard Room, 1 King Bed, Non Smoking, Fireplace
Restaurant
Reviews
8.6

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • Breakfast included
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315
  • Popular LocationSnow Summit20 min walk
  • Popular LocationThe Village3 min drive
  • Popular LocationAlpine Slide at Magic Mountain4 min drive
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)78 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony (Fireplace, and Balcony)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony (Fireplace, and Balcony)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Jetted bath
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Balcony (Fireplace, and Balcony)

9.3/10 Wonderful

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub (Fireplace, and Balcony)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking, Jetted Tub (Larger Room, 2 King Beds, Fireplace)

Standard Room, Non Smoking, Jetted Tub (Larger Room, 2 King Beds, Fireplace)

Standard Room, Non Smoking, Jetted Tub (Larger Room, 2 King Beds, Fireplace)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Fireplace)

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Fireplace)

8.3/10 Very good

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.3/10 Wonderful

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.8/10 Excellent

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub (Fireplace, and Balcony)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Fireplace, and Balcony)

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Fireplace, and Balcony)

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Jetted bath
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool
Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel
Pool
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (1000)
The price is AU$198
for 1 night
includes taxes & fees
11 June - 12 June
Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel

About the area

Big Bear Lake

At Best Western Big Bear Chateau you'll be within just a 15-minute stroll of Bear Valley Community Hospital and Eagle Point. Highlights at this ski hotel include free cooked-to-order breakfast, a restaurant and free self-parking. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and seasonal outdoor swimming pool. Added amenities include free Wi-Fi in public areas and a 24-hour business centre. .Attractions within a 10-minute drive of this 3.5-property class Winter Park hotel include Snow Summit and The Village.

What's nearby

  • Snow Summit - 20 min walk
  • The Village - 3 min drive
  • Big Bear Visitor Center - 4 min drive
  • Big Bear Marina - 4 min drive
  • Alpine Slide at Magic Mountain - 4 min drive

Getting around

  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 78 min drive

Restaurants

  • McDonald's - 2 min drive
  • Maggio's Pizza - 12 min walk
  • Domino's Pizza - 2 min drive
  • Mountain Munchies - 15 min walk
  • Taco Bell - 2 min drive

About this property

Best Western Big Bear Chateau

Skiing and dining in the mountains near Snow Summit
Relax in the hot tub after a day on the slopes or enjoy the use of a fitness centre. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available. WiFi and wired Internet are free in public spaces. Free self parking is available.

This 3.5-star Big Bear Lake hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2077 sq ft of conference space
  • 193 sq. m of conference space
  • Cooked-to-order breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Big Bear Chateau offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Big Bear Lake hotel provides wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Wedding services

Business services

  • 2,077 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per night (rates may vary)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The outdoor pool closes for the season in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Big Bear Chateau Big Bear
Best Western Big Bear Chateau Hotel
Best Western Big Bear Chateau Big Bear Lake
Best Western Big Bear Chateau Hotel Big Bear Lake

Frequently asked questions

Is parking available at Best Western Big Bear Chateau?

Yep, Best Western Big Bear Chateau has a free self car park.

How much does it cost to stay at Best Western Big Bear Chateau?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Best Western Big Bear Chateau on 29 May 2024 start from AU$180.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Big Bear Chateau?

The closest beach to Best Western Big Bear Chateau is Swim Beach (2.2 km).

Does Best Western Big Bear Chateau have a pool?

Yep, and guests love it! Best Western Big Bear Chateau has a seasonal outdoor pool.

Does Best Western Big Bear Chateau serve breakfast?

Yeah, our guests give a thumbs up to the free cooked-to-order brekkie here! It's the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Best Western Big Bear Chateau?

No, Best Western Big Bear Chateau does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Big Bear Chateau?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Big Bear Chateau?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Big Bear Chateau?

No, only service animals are allowed.

Best Western Big Bear Chateau Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 551 out of 1000 reviews" "
Rating 8 - Good. 266 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Connie

Stayed 2 nights in Feb 2024

2/10 Terrible

brad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away
Hotel is old and not in good shape.
Stayed 1 night in Feb 2024

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Tommaso

Liked: Cleanliness, staff & service
The property was fine. The staff was kind and attentive. However, the AC/heating was INCREDIBLY noisy. It turned on and woke my up in the middle of the night. I had to turn it off. It sounds like having a helicopter in your room. That is not acceptable. Also the quality of the breakfast was generally poor, mediocre food at best. I paid $400 for a night and I expected more.
Stayed 1 night in Feb 2024

10/10 Excellent

Naser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

JINFENG

Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

samantha

Stayed 1 night in Feb 2024

6/10 Okay

Marco

Stayed 2 nights in Feb 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Devan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, good breakfast, easy and friendly staff.
Stayed 2 nights in Feb 2024