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The Surrey Hotel

4.0 star property
Upscale eco-certified hotel near Eden Park

Choose dates to view prices

Photo gallery for The Surrey Hotel

Indoor pool
View from property
Motel Studio (located across the road)
Breakfast, lunch and dinner served
Reception
Reviews
7.6

Good

Popular amenities

  • Pool
  • Breakfast available
  • Restaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry

Explore the area

Map
465 Great North Road, Grey Lynn, Auckland, 1021
  • Popular LocationEden Park3 min drive
  • Popular LocationAuckland Zoo3 min drive
  • Popular LocationSky Tower6 min drive
  • AirportAuckland (AKL-Auckland Intl.)24 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9/10 Wonderful

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Heating
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Bathroom

Superior Room, 2 Double Beds

9.5/10 Exceptional

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Cable channels
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room

Family Room

Family Room

7.2/10 Good

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Portable fan
Blackout curtains
2 bedrooms
Hairdryer
  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Standard Apartment, 1 Bedroom, Garden View

Standard Apartment, 1 Bedroom, Garden View | Living area

Standard Apartment, 1 Bedroom, Garden View

8.9/10 Excellent

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
7 bedrooms
Blackout curtains
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area

Standard Apartment, 2 Bedrooms

7.5/10 Good

Highlights

Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
2 bedrooms
Blackout curtains
Hairdryer
  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Motel Studio (located across the road)

Motel Studio (located across the road)

Motel Studio (located across the road)

8.5/10 Very good

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Heating
Blackout curtains
Ceiling fan
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Similar properties

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Nesuto St Martins Apartment Hotel
Pool
Kitchen
Free WiFi
Laundry
4.0 out of 5, Very good, (3150)
The price is AU$133
for 1 night
includes taxes & fees
7 June - 8 June
Nesuto St Martins Apartment Hotel

About the area

Auckland

At The Surrey Hotel you'll be 3.5 km (2.2 mi) from Sky Tower and 4.3 km (2.7 mi) from Auckland Ferry Terminal. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, The Surrey Pub, is open for breakfast, lunch and dinner. 3229 square feet (300 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7 AM and 10:30 AM. There's also limited parking, along with the convenience of car rentals on site. .Attractions within a 30-minute walk of this 4-property class Grey Lynn hotel include Eden Park and Auckland Zoo.

What's nearby

  • Eden Park - 3 min drive
  • Auckland Zoo - 3 min drive
  • SkyCity Casino - 6 min drive
  • Sky Tower - 6 min drive
  • Auckland Ferry Terminal - 7 min drive

Getting around

  • Auckland Kingsland Station - 2 min drive
  • MOTAT 1 Tram Stop - 16 min walk
  • Auckland (AKL-Auckland Intl.) - 25 min drive

Restaurants

  • Grey Lynn Park Festival 2010 - 12 min walk
  • The Portland Public House - 18 min walk
  • Smokin Cole Bbq - 11 min walk
  • Pocket Bar & Kitchen - 4 min walk
  • Urban Jungle Cafe - 4 min walk

About this property

The Surrey Hotel

Upscale eco-certified hotel near Eden Park
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. An indoor pool, a terrace, and a garden are also featured at the eco-certified The Surrey Hotel.

This Edwardian Auckland hotel is smoke free.

  • 83 guestrooms or units
  • 3 levels
  • 4 buildings
  • Conference rooms
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 1980
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Surrey Hotel offers 83 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: NZD 20 to 30 for adults and NZD 20 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Surrey Pub

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 4 buildings
  • Built in 1980
  • Edwardian architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 20.00 to 30 for adults and from NZD 20.00 to 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Surrey Auckland
Surrey Hotel Auckland
Surrey Hotel Auckland
Surrey Auckland
Hotel The Surrey Hotel Auckland
Auckland The Surrey Hotel Hotel
The Surrey Hotel Auckland
Hotel The Surrey Hotel
Surrey Hotel
Surrey
New Zealand
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland

Frequently asked questions

What is the cancellation policy at The Surrey Hotel?

The Surrey Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Surrey Hotel?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at The Surrey Hotel on 26 May 2024 start from AU$126.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Surrey Hotel?

Onsite parking is limited.

Are there any beaches close to The Surrey Hotel?

The closest beach to The Surrey Hotel is Takapuna Beach (9.3 km).

Does The Surrey Hotel have a pool?

The Surrey Hotel has an indoor pool.

Does The Surrey Hotel serve breakfast?

Yep, full breakfast is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at The Surrey Hotel?

No, The Surrey Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The Surrey Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Surrey Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at The Surrey Hotel?

No, only service animals are allowed.

The Surrey Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 199 out of 923 reviews" "
Rating 8 - Good. 406 out of 923 reviews" "
Rating 6 - Okay. 213 out of 923 reviews" "
Rating 4 - Poor. 76 out of 923 reviews" "
Rating 2 - Terrible. 29 out of 923 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a few years, but yet again I loved my stay at The Surrey Hotel. The room was excellent and the staff were great. I really enjoyed my two evening meals in the restaurant. I highly recommend this property and will definitely stay there again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a really lovely stay for my daughter and I for our girls pink weekend away.
Stayed 2 nights in Mar 2024

8/10 Good

Royce

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service
Hot wayer took 5 mins to come through
Stayed 1 night in Feb 2024

6/10 Okay

andrea

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Our room wasn’t cleaned properly, we found a pair of socks beside one of the beds. The dishes in the cupboard had food on them. There was a child's toy on the floor. The area around the hotel looks like it was beautiful ten years ago but the grounds had trash lying about. The lobby was pleasant and the staff were nice.
Stayed 3 nights in Feb 2024

8/10 Good

Tania

Travelled with group
Liked: Cleanliness, staff & service
Good location, quiet and safe. Room was clean and tidy except air conditioning didn’t work.
Stayed 1 night in Feb 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and central to city and supermarket
Stayed 3 nights in Feb 2024

10/10 Excellent

Warren

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Tyson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service