Bad experience,, be warned.
Upon arrival we were told that there were only rooms without windows left. I didn't even know this hotel had rooms without windows. In every picture this hotel only shows rooms with windows, talk about false advertising. I explained that I'd booked a room with a window, and would only accept what I'd paid for. We were given a small double room with a window. Someone had clearly been smoking in the room, it stunk.
The safety deposit box in the room was broken. I asked for a working one to be arranged, this was not possible.
I showed my booking that clearly included a safety deposit box. I was told to speak to a supervisor the following morning. I explained that I was checking out the following morning, so this option would be pointless.
The following morning I spoke with a supervisor, she told me that someone would contact me re. a discount. Three days later & nothing. I rarely complain, but the whole experience was unfortunately negative.