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Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas

4.0 star property
Upscale hotel with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas

Property grounds
Property grounds
Standard Room, 1 King Bed
Breakfast and dinner served, international cuisine
Bathroom sink
Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Prolongacion Insurgentes No. 162 junto, Las Carretas Barrio Ma. Auxiliadora, San Cristóbal de las Casas, CHIS, 29290
  • Popular LocationSanto Domingo Handicraft Market3 min drive
  • Popular LocationPlaza 31 de Marzo4 min drive
  • Popular LocationSan Cristóbal de las Casas Cathedral4 min drive
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)70 min drive

Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Balcony
Individually decorated
TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

Standard Quadruple Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed and 3 Large Single Beds

Economy Double Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Standard Triple Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

Family Triple Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 7
  • 2 Double Beds and 1 Single Bed

Standard Double Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony
Individually decorated
TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Basic Studio Suite, 1 King Bed

Highlights

Balcony
Individually decorated
TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard

Individually decorated, iron/ironing board, free wired Internet

Room Standard

  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard

Individually decorated, iron/ironing board, free wired Internet

Double Room Standard

  • Sleeps 6
  • 2 Double Beds

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Exterior
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Parking included
Free WiFi
Restaurant
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4.4 out of 5, Excellent, (64)
The price is AU$77
for 1 night
includes taxes & fees
28 May - 29 May
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About the area

San Cristóbal de las Casas

At Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas you'll be within a 20-minute walk of Moxviquil and 2.7 km (1.7 mi) from Santo Domingo Handicraft Market. Highlights at this hotel include a restaurant and in-room free wired Internet. .The restaurant, Los Alamos, serves international cuisine and is open for breakfast and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily. There's also free self parking, along with the convenience of an area shuttle. .Near this 4-property class San Cristóbal de las Casas hotel, you'll find San Cristóbal de las Casas Cathedral.

What's nearby

  • Santo Domingo Handicraft Market - 3 min drive
  • Plaza 31 de Marzo - 4 min drive
  • San Cristóbal de las Casas Cathedral - 4 min drive
  • Na Bolom Cultural Museum - 6 min drive
  • Guadalupe Church - 7 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 70 min drive

Restaurants

  • El Pastorcito - 8 min walk
  • La Cabaña de Don Juan Bosco - 12 min walk
  • Don Rafita "Tacos y Gorditas - 16 min walk
  • Carnitas y Barbacoa Jaimito - 15 min walk
  • Antojitos Liliana - 16 min walk

About this property

Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas

Upscale hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. Multilingual staff, tour/ticket assistance, and a garden are also featured at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas. The hotel can provide concierge services and wedding services. Free self parking is available.

This 4-star San Cristóbal de las Casas hotel is smoke free.

  • 1 building
  • 29 guestrooms or units
  • 2 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas offers 29 accommodations, which are accessible via exterior corridors and feature complimentary slippers and a hairdryer. Rooms open to balconies. Each accommodation is individually decorated. Televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 120 for adults and MXN 120 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Los Alamos

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Building
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Individual decor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 120 for adults and from MXN 120 for children
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Don Juan Cristobal l
Hacienda Don Juan San Cristobal De Las Casas
Hotel Hacienda Don Juan
Hotel Hacienda Don Juan San Cristobal De Las Casas
Hotel Hacienda Don Juan
Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas Hotel

Frequently asked questions

What is the cancellation policy at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas on 18 May 2024 start from AU$51.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

Yep, Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas has a free self car park.

Does Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas serve breakfast?

You bet, cooked-to-order breakfast is offered daily.

Is there a free airport shuttle available at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

No, Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

Yep, you can grab a meal at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

No, pets and service animals are not allowed.

Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 183 out of 352 reviews" "
Rating 8 - Good. 114 out of 352 reviews" "
Rating 6 - Okay. 30 out of 352 reviews" "
Rating 4 - Poor. 18 out of 352 reviews" "
Rating 2 - Terrible. 7 out of 352 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Was assigned to room 8, room was freezing. Asked for a different room and changed me to 10 for a $200mx daily upcharge. I paid as long as it was warmer. Get to the room WiFi couldn’t reach there, shower was either extremely hot or cold. Bathroom had a smell coming out of the floor drain.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the look of the hacienda and the history.
Stayed 3 nights in Dec 2023

10/10 Excellent

gustavo

Hotel colonial , cálido y confortable
Hermoso hotel estilo colonial, puedes pasar un rato agradable recorriendo el hotel descubriendo piezas antiguas en exhibición y sus jardines , hay también animales que viven libres dentro del hotel, la habitación muy amplia y con decoración estilo colonial.
Stayed 1 night in Oct 2023

6/10 Okay

Maritza

Liked: Staff & service, property conditions & facilities
Beautiful place , but it does need a little work and hot water keeps running out
Stayed 5 nights in Oct 2023

4/10 Poor

Lorena

Stayed 4 nights in Aug 2023

10/10 Excellent

Erika, Arlington Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful
Stayed 5 nights in Aug 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place. Great experience
Stayed 1 night in Jul 2023

10/10 Excellent

aida

Liked: Cleanliness, property conditions & facilities
The whole team members are very helpful they help with any need you might have. The person from second shift are awesome very helpful very knowledgeable. Thanks family
Stayed 5 nights in Jun 2023

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I’ve been at. Great staff and service. Great/affordable Tours and Ammenities are offered.

10/10 Excellent

William Isaac Ruiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly and helpful.
Stayed 1 night in Jun 2022