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Wai Ora Lakeside Spa Resort

2.5 star property
Beach hotel with a full-service spa and a conference centre

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Photo gallery for Wai Ora Lakeside Spa Resort

2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, pool loungers
Superior Suite
Daily English breakfast for a fee
Lobby
Free toiletries, hair dryer, dressing gowns, slippers
Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Spa
  • Hot tub
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included

Explore the area

Map
77 Robinson Avenue, Holden's Bay, Rotorua, 3042
  • Popular LocationRedwoods Whakarewarewa Forest7 min drive
  • Popular LocationPolynesian Spa10 min drive
  • Popular LocationSkyline Rotorua14 min drive
  • AirportHamilton (HLZ-Hamilton Intl.)90 min drive

Room options

View all photos for Panoramic Studio Suite, 1 King Bed, Lake View

40-inch LCD TV with cable channels, LED TV

Panoramic Studio Suite, 1 King Bed, Lake View

10/10 Exceptional

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

View from room

Deluxe Studio

9.2/10 Wonderful

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed - single
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Suite

Premium bedding, in-room safe, desk, soundproofing

Superior Suite

9/10 Wonderful

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior
Rydges Rotorua
Pool
Hot tub
Parking included
Free WiFi
4.4 out of 5, Excellent, (1008)
The price is AU$192
for 1 night
includes taxes & fees
18 June - 19 June
Rydges Rotorua

About the area

Rotorua

At Wai Ora Lakeside Spa Resort you'll be within a 10-minute walk of Te Amorangi Museum and 3.4 km (2.1 mi) from Haiku Pathway. Highlights at this beach hotel include 2 outdoor swimming pools, 2 hot tubs and a full-service spa. .A day of pampering at wai ora day spa can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the seasonal outdoor swimming pool, kids' swimming pool and pool loungers. Business amenities include a meeting room, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. English breakfast is available on weekdays between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this Holdens Bay hotel include Redwoods Whakarewarewa Forest and Polynesian Spa.

What's nearby

  • Redwoods Whakarewarewa Forest - 7 min drive
  • Rotorua Central Mall - 9 min drive
  • Polynesian Spa - 10 min drive
  • Eat Street - 10 min drive
  • Skyline Rotorua - 14 min drive

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 91 min drive

Restaurants

  • Bp - 5 min drive
  • Saigon '60S Vietnamese Cuisine - 9 min drive
  • McDonald's - 11 min walk
  • Lady Jane's Ice Cream Parlour - 10 min drive
  • Brew | Craft Beer Pub - 10 min drive

About this property

Wai Ora Lakeside Spa Resort

Beach hotel with a full-service spa and a conference centre
Wai Ora Lakeside Spa Resort offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a seasonal outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Wai Ora Lakeside Spa Resort. A free area shuttle within 8 kilometres is available. Self parking is free.

This Rotorua hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Wai Ora Lakeside Spa Resort offers 30 air-conditioned accommodations with a safe and complimentary dressing gowns. Rooms open to balconies or patios. This accommodation offers separate dining areas. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Wai ora day spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 8 kilometres
  • Area shuttle
  • Free self parking on site

Food and drink

  • Weekday English breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 to 26 for adults and NZD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Building
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator
  • Separate dining area

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: NZD 50.00

Special check-in instructions

The property charges 2.75 per cent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately NZD 20 to 26 for adults and NZD 10 to 20 for children
  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2.75 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 

We should mention

  • The outdoor pool closes for the season in December.
  • Pool access available from 8 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Wai Ora Lakeside Spa Resort?

Wai Ora Lakeside Spa Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wai Ora Lakeside Spa Resort?

As of 4 June 2024, prices found for a 1-night stay for 2 adults at Wai Ora Lakeside Spa Resort on 12 June 2024 start from AU$117.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wai Ora Lakeside Spa Resort?

Yep, Wai Ora Lakeside Spa Resort has a free self car park.

Is there a spa on site at Wai Ora Lakeside Spa Resort?

Yep, wai ora day spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Wai Ora Lakeside Spa Resort have a pool?

Wai Ora Lakeside Spa Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8 AM to 9:00 PM.

What makes Wai Ora Lakeside Spa Resort a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Wai Ora Lakeside Spa Resort.

Does Wai Ora Lakeside Spa Resort serve breakfast?

You bet, English brekkie is available on weekdays from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Wai Ora Lakeside Spa Resort?

No, Wai Ora Lakeside Spa Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Wai Ora Lakeside Spa Resort?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed on Monday and Tuesday.

What time are check-in & check-out at Wai Ora Lakeside Spa Resort?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Wai Ora Lakeside Spa Resort?

No, pets are not allowed.

Wai Ora Lakeside Spa Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 227 out of 500 reviews" "
Rating 8 - Good. 173 out of 500 reviews" "
Rating 6 - Okay. 59 out of 500 reviews" "
Rating 4 - Poor. 25 out of 500 reviews" "
Rating 2 - Terrible. 16 out of 500 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Greg

Travelled with partner
Water temp in the bath and shower too cold. (Not hot enough) Heat pump filters were dirty, did not use it. Waited 5 -10 min at reception on arrival with no staff in attendance, rang bell several times before being served.
Stayed 2 nights in May 2024

8/10 Good

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely setting, away from the noise and business of the city life. Really loved the lake surrounding the hotel. Very warm staff, Amy was awesome! Will stay again
Stayed 2 nights in Mar 2024

6/10 Okay

Kirsten

Stayed 3 nights in Feb 2024

8/10 Good

Pat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good spot just 10 mins out of Rotorua. We had a well refurbished room. Very comfortable bed! Staff keen to help address any issues
Stayed 2 nights in Feb 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
Pretty good
The cleanliness was fine, but the hotel rooms needs to be updated. The staff was friendly and helpful.
Stayed 1 night in Feb 2024

4/10 Poor

Luke

Stayed 1 night in Feb 2024

2/10 Terrible

Vicky

Disliked: Staff & service, property conditions & facilities
Couldn’t sit out at night or in the morning for breakfast cause of little flies, but the worst was the attitude of the staff was atrocious, I would’ve gone elsewhere if I could’ve canceled. The young girl working there Saturday morning was very rude and inhospitable. Definitely wouldn’t go back .
Stayed 1 night in Feb 2024

10/10 Excellent

Cuba

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Marijan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice location right on lake. Room very nice. Bed comfortable. Lots of mayflies and difficulty getting to room with luggage made it a 4
Stayed 1 night in Feb 2024

6/10 Okay

David

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Looked like the pictures but a lot more run down, looks like it hasn't had an update in 20 years and half the activities like pool/spa/sauna weren't running. Needs better communication at front desk
Stayed 2 nights in Jan 2024