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The Fives Beach Hotel & Residences - All Inclusive

4.5 star property
Luxury property on the beach, with 7 outdoor swimming pools
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Fives Beach Hotel & Residences - All Inclusive

7 outdoor pools, pool umbrellas, pool loungers
Gazebo
Kayaking
Shower, designer toiletries, hair dryer, dressing gowns
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Predio El Limonar Fraccion 2, Playa del Carmen, QROO, 77710
    Playa Xcalacoco
    9 min walk
    Gran Coyote Golf
    4 min drive
    Punta Esmeralda Beach
    16 min drive
    Playa Del Carmen, Quintana Roo (PCM)
    16 min drive

Room options

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite

One Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
Premium bedding
  • 104 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

1 bedroom, premium bedding, pillow-top beds, free minibar items

Two Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
Premium bedding
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, pillow-top beds, free minibar items

Deluxe Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Premium bedding
Pillow-top bed
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Swim Up Suite

One Bedroom Swim Up Suite | Living area

One Bedroom Swim Up Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Minibar (some free items)
LCD TV
Separate bedroom
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
Premium bedding
  • 200 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for One Bedroom Suite

1 bedroom, premium bedding, pillow-top beds, free minibar items

One Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Premium bedding
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

1 bedroom, premium bedding, pillow-top beds, free minibar items

Three Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
  • 144 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, pillow-top beds, free minibar items

Two Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Premium bedding
  • 107 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior
The Royal Haciendas All Inclusive
Pool
Hot tub
Breakfast included
All-inclusive
4.4 out of 5, Excellent, (1589)
The price is AU$458
for 1 night
includes taxes & fees
5 Oct - 6 Oct
The Royal Haciendas All Inclusive

About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at The Fives Beach Hotel & Residences - All Inclusive. You'll be 2.7 km (1.7 mi) from Gran Coyote Golf and 3.4 km (2.1 mi) from Punta Esmeralda Beach. Highlights at this all-inclusive property include 10 restaurants, 7 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, SEA OLIVE, is open for lunch and dinner. With 3 poolside bars and 7 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Business travelers can take advantage of a meeting room and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and an outdoor tennis court. There's also valet parking, along with the convenience of a shopping centre shuttle. .Sights within a 10-minute drive of this 4.5-property class The Fives property include El Camaleón Mayakoba Golf Course and Quinta Avenida.

What's nearby

  • Gran Coyote Golf - 4 min drive
  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Quinta Avenida - 9 min drive
  • Punta Esmeralda Beach - 16 min drive
  • Playa del Carmen Main Beach - 19 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Privilege Lounge - ‬14 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Snack Riviera - ‬19 min walk
  • ‪Piano Bar - ‬4 min drive

About this property

The Fives Beach Hotel & Residences - All Inclusive

Luxury property on the beach, with 7 outdoor swimming pools
The Fives Beach Hotel & Residences - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with umbrellas, sunloungers, and beach club on site (surcharge). At The Fives Beach Hotel & Residences - All Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 662 guestrooms or units
  • 10 dining venues
  • 3 bars by the pool
  • 7 bars or lounges
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • 1 conference room
The Fives Beach Hotel & Residences - All Inclusive offers 662 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. Coffee/tea makers and minibars (stocked with some free items) are provided. Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries.

LCD televisions come with premium cable channels. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Parking on site (USD 10 per night)
  • Valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 3 poolside bars
  • 7 bars/lounges
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • Oriola Beach Club Grill
  • Pisco Nikkei & Raw Bar
  • SEA OLIVE

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Arcade/game room
  • Beach club
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Fives Beach Hotel & Residences - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per night
  • Valet parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

What is the cancellation policy at The Fives Beach Hotel & Residences - All Inclusive?

The Fives Beach Hotel & Residences - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Fives Beach Hotel & Residences - All Inclusive?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at The Fives Beach Hotel & Residences - All Inclusive on 26 Sept 2024 start from AU$401.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Fives Beach Hotel & Residences - All Inclusive?

Yep, The Fives Beach Hotel & Residences - All Inclusive has a self car park for USD 10 per night.

Are there any beaches close to The Fives Beach Hotel & Residences - All Inclusive?

Yep, The Fives Beach Hotel & Residences - All Inclusive is a short 9-minute walk from Playa Xcalacoco. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at The Fives Beach Hotel & Residences - All Inclusive?

Yep, there is an onsite spa at The Fives Beach Hotel & Residences - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Fives Beach Hotel & Residences - All Inclusive have a pool?

The Fives Beach Hotel & Residences - All Inclusive has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Fives Beach Hotel & Residences - All Inclusive?

The Fives Beach Hotel & Residences - All Inclusive features 3 poolside bars, 7 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Fives Beach Hotel & Residences - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Fives Beach Hotel & Residences - All Inclusive.

Is The Fives Beach Hotel & Residences - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that The Fives Beach Hotel & Residences - All Inclusive is a hit with families.

Is there a free airport shuttle available at The Fives Beach Hotel & Residences - All Inclusive?

No, The Fives Beach Hotel & Residences - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Fives Beach Hotel & Residences - All Inclusive?

Relax with a coldie at the 3 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at The Fives Beach Hotel & Residences - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Fives Beach Hotel & Residences - All Inclusive?

No, pets and service animals are not allowed.

The Fives Beach Hotel & Residences - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 513 out of 1001 reviews" "
Rating 8 - Good. 225 out of 1001 reviews" "
Rating 6 - Okay. 114 out of 1001 reviews" "
Rating 4 - Poor. 74 out of 1001 reviews" "
Rating 2 - Terrible. 75 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around!
Stayed 7 nights in Jun 2024

6/10 Okay

Brooke

Travelled with family
The drinks were like water, the food was meh and the beach smelled of seaweed
Stayed 5 nights in Jun 2024

8/10 Good

Lucianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
The resort was amazing. The staff were quite friendly and nice. The activities on site were great and fascinating. The room was clean and spacious. I had a wonderful time at the resort.
Stayed 3 nights in Jun 2024

10/10 Excellent

Shaybree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. Everything was so clean. Staff were super friendly. Food was great. Loved the entertainment throughout the day. Only thing we didn’t care for was the inability to make reservations at a specific time, it was first come first serve but once we figured it out we just adjusted our plans. They give you a buzzer so you can go do something else while you wait. Would definitely recommend!
Stayed 4 nights in Jun 2024

8/10 Good

Tracy

Stayed 7 nights in Jun 2024

10/10 Excellent

Daniel, Pomona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, super friendly, food was great and super clean, lots of fun activities during the day and evening
Stayed 3 nights in Jun 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 5 nights in Jun 2024

10/10 Excellent

Julio

Stayed 4 nights in Jun 2024

10/10 Excellent

Nicole Abigail

Stayed 4 nights in Jun 2024

10/10 Excellent

Kevin patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the variety of different kind of restaurants on the resort. Me and the wife ate a differenty type of food every night for dinner and it was all good. The best spot for lunch is Lizzards. The staff on the whole property were amazing. We specifically loved Angel and Christopher from the entertainment team and Martin from Lizards. The shuttles running all over the priperty were great. My only complaint would be our check out which I think was a miss communication. Overall I would highly recommended this place to anyone and will likely be coming back.
Stayed 6 nights in Jun 2024

8/10 Good

Stacy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the neighborhood feel, that you could walk around to difference pools/restaurants, or though the jungle on the boardwalk. I did not like that they don't take restaurant reservations. It makes dinner time stressful. Some people like to plan and should be able to.
Stayed 5 nights in May 2024

10/10 Excellent

Jennifer L

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dinning options.
Stayed 5 nights in May 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and accommodating. The restaurant options were excellent. We especially loved the Sushi and Mexican restaurant. My only complaint (and this has nothing to do with the resort) is parents didn’t watch their toddlers and allowed them to play on the bar stools at the swim up bars.
Stayed 6 nights in May 2024

8/10 Good

Claudia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that given that it is all inclusive we had to make reservations for every single restaurant and we had initially been told no reservations were needed for dinner
Stayed 5 nights in May 2024

10/10 Excellent

Blake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food, pools, beach
Stayed 6 nights in May 2024

10/10 Excellent

Esperanza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The flawless registration. The clean and updated rooms. The service in the pool area!
Stayed 3 nights in May 2024

6/10 Okay

Almamarina

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
First they didn’t upgrade my room I had to pay Now the restaurant Azzazin Italy was bad in reservations I was not allowed to eat there. Even asked manager on duty said no. Waiting was roughly 3hrs wait to eat. The buffet was closed during lunch and dinner only open breakfast. I hated this experience. I took more family members this time. For the experience and it was let down.
Stayed 5 nights in May 2024

10/10 Excellent

diane, East Brunswick

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Ease of getting around and loved the pools all around the resort
Stayed 5 nights in May 2024

10/10 Excellent

Hiep Hoa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fives was excellent. We are looking forward to returning soon.
Stayed 8 nights in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property.
Stayed 6 nights in May 2024

10/10 Excellent

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it.
Stayed 3 nights in May 2024

8/10 Good

Rafael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sprawling property, an all inclusive experience. However, it feels like a cruise ship on dry land. The food options felt restrictive. Breakfast was good, buffet with plenty of options. But lunch and dinner options felt lacking. Wait times were very long during peek dinner time at all 4 themed restaurants. Food was good quality tho. I would have like ld to see a dinner.buffet option too and how aboit some buffalo wings!!
Stayed 4 nights in May 2024

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024