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The Fives Beach Hotel & Residences - All Inclusive

4.5 star property
Luxury property on the beach, with 7 outdoor swimming pools

Choose dates to view prices

Photo gallery for The Fives Beach Hotel & Residences - All Inclusive

7 outdoor pools, pool umbrellas, pool loungers
10 restaurants, breakfast, lunch, dinner served; seafood
1 bedroom, premium bedding, pillow-top beds, free minibar items
10 restaurants, breakfast, lunch, dinner served; seafood
Lobby
Reviews
8.2

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Spa
  • Pool
  • All-inclusiveAll-inclusiveAll-inclusive
  • Restaurant
  • BarBarBar

Explore the area

Map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Popular LocationGran Coyote Golf4 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course6 min drive
  • Popular LocationQuinta Avenida9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive

Room options

View all photos for EPIC One Bedroom Penthouse Suite

EPIC One Bedroom Penthouse Suite

EPIC One Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
Pillow-top bed
  • 104 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for EPIC Two Bedroom Penthouse Suite

1 bedroom, premium bedding, pillow-top beds, free minibar items

EPIC Two Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
2 bedrooms
Pillow-top bed
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, pillow-top beds, free minibar items

Deluxe Room

8/10 Very good

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Separate bedroom
Premium bedding
Pillow-top bed
  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for EPIC One Bedroom Swim Up Suite

EPIC One Bedroom Swim Up Suite | Living area

EPIC One Bedroom Swim Up Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Minibar (some free items)
LCD TV
Separate bedroom
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for EPIC Three Bedroom Penthouse Suite

EPIC Three Bedroom Penthouse Suite

EPIC Three Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
3 bedrooms
Pillow-top bed
  • 200 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for One Bedroom Suite

1 bedroom, premium bedding, pillow-top beds, free minibar items

One Bedroom Suite

10/10 Exceptional

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

1 bedroom, premium bedding, pillow-top beds, free minibar items

Three Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
3 bedrooms
  • 144 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, pillow-top beds, free minibar items

Two Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
  • 107 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

Aerial view
The Royal Haciendas All Inclusive
Pool
Hot tub
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4.4 out of 5, Excellent, (1339)
The price is AU$511
for 1 night
includes taxes & fees
9 June - 10 June
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About the area

Playa del Carmen

A luxury stay in Playa del Carmen awaits you at The Fives Beach Hotel & Residences - All Inclusive. You'll be 2.7 km (1.7 mi) from Gran Coyote Golf and 3.4 km (2.1 mi) from Punta Esmeralda Beach. Highlights at this all-inclusive property include 10 restaurants, 7 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, aromatherapy and hydrotherapy along with access to the sauna. The restaurant, SEA OLIVE, is open for lunch and dinner. With 3 poolside bars and 7 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and free kids' club. Business travelers can take advantage of a meeting room and a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and an outdoor tennis court. There's also valet parking, along with the convenience of a shopping centre shuttle. .Sights within a 10-minute drive of this 4.5-property class The Fives property include El Camaleón Mayakoba Golf Course and Quinta Avenida.

What's nearby

  • Gran Coyote Golf - 4 min drive
  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Quinta Avenida - 9 min drive
  • Punta Esmeralda Beach - 10 min drive
  • Playa del Carmen Main Beach - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • Alberca - Pool - 19 min walk
  • Amaranto - 18 min walk
  • The Fives Plaza - 11 min walk
  • Snack Riviera - 19 min walk
  • 5th Avenue - 15 min walk

About this property

The Fives Beach Hotel & Residences - All Inclusive

Luxury property on the beach, with 7 outdoor swimming pools
The Fives Beach Hotel & Residences - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with umbrellas, sunloungers, and beach club on site (surcharge). At The Fives Beach Hotel & Residences - All Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 662 guestrooms or units
  • 10 dining venues
  • 3 bars by the pool
  • 7 bars or lounges
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • 1 conference room
The Fives Beach Hotel & Residences - All Inclusive offers 662 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. Coffee/tea makers and minibars (stocked with some free items) are provided. Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries.

LCD televisions come with premium cable channels. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Parking on site (USD 10 per night)
  • Valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 3 poolside bars
  • 7 bars/lounges
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • Oriola Beach Club Grill
  • Pisco Nikkei & Raw Bar
  • SEA OLIVE

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Arcade/game room
  • Beach club
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Fives Beach Hotel & Residences - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per night
  • Valet parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

What is the cancellation policy at The Fives Beach Hotel & Residences - All Inclusive?

The Fives Beach Hotel & Residences - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Fives Beach Hotel & Residences - All Inclusive?

As of 26 May 2024, prices found for a 1-night stay for 2 adults at The Fives Beach Hotel & Residences - All Inclusive on 7 June 2024 start from AU$570.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Fives Beach Hotel & Residences - All Inclusive?

Yep, The Fives Beach Hotel & Residences - All Inclusive has a self car park for USD 10 per night.

Are there any beaches close to The Fives Beach Hotel & Residences - All Inclusive?

Yep, The Fives Beach Hotel & Residences - All Inclusive is a short 9-minute walk from Playa Xcalacoco. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at The Fives Beach Hotel & Residences - All Inclusive?

Yep, there is an onsite spa at The Fives Beach Hotel & Residences - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Fives Beach Hotel & Residences - All Inclusive have a pool?

Yep, and guests recommend it! The Fives Beach Hotel & Residences - All Inclusive has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at The Fives Beach Hotel & Residences - All Inclusive?

The Fives Beach Hotel & Residences - All Inclusive features 3 poolside bars, 7 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes The Fives Beach Hotel & Residences - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at The Fives Beach Hotel & Residences - All Inclusive.

Is The Fives Beach Hotel & Residences - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that The Fives Beach Hotel & Residences - All Inclusive is a hit with families.

Is there a free airport shuttle available at The Fives Beach Hotel & Residences - All Inclusive?

No, The Fives Beach Hotel & Residences - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at The Fives Beach Hotel & Residences - All Inclusive?

Relax with a coldie at the 3 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at The Fives Beach Hotel & Residences - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Fives Beach Hotel & Residences - All Inclusive?

No, pets and service animals are not allowed.

The Fives Beach Hotel & Residences - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 510 out of 1002 reviews" "
Rating 8 - Good. 223 out of 1002 reviews" "
Rating 6 - Okay. 112 out of 1002 reviews" "
Rating 4 - Poor. 77 out of 1002 reviews" "
Rating 2 - Terrible. 80 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

6/10 Okay

Langdon Philip

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

10/10 Excellent

Kelly Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so polite and always willing to help out and meet our needs. Each staff member would say “It’s a pleasure” Great location and resort.
Stayed 5 nights in Feb 2024

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
It's a relatively large resort. It could have been the specific week, but it was crowded. Lineups to get food. Could never get into a restaurant. Do not go there as a solo traveller unless you like torture. Very loud, all families with young kids. You'll fee isolated. The gym was great.
Stayed 6 nights in Feb 2024

10/10 Excellent

Elana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and eco friendly- our villa was off to the beaten path with natural forest settings and local wildlife to catch glimpses of. Kendy, our butler at the pool cabana, was super nice and made excellent recommendations on drink requests for the adults and children alike. Our suite was very large and felt like my husband and I had our own space in the evenings while our kids relaxed and watched tv from the sofa bed in living room. The food options are plenty- definitely recommend going early to place your name on wait list for the non buffet restaurants. Beach side was the place to be for lunch options- burgers were the best! We had tons of fun with the kids at pool and beach side - didn’t get a chance to go to the kids activities but we do plan on coming back next year.
Stayed 4 nights in Feb 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stay somewhere else
Deluxe room was very old and dated and worn. Shower floor was stained and there was mildew. Bathroom sink feet were rusted. Room floor in bathroom area was stained and blanket on one of the beds had stains. Felt like maybe a step up from a motel as opposed to the 5 star it claims to be. Restaurants were mediocre. Only saving grace was that the staff was very nice. I would never come back or recommend this place.
Stayed 2 nights in Feb 2024

10/10 Excellent

Wanda, Chicago

Stayed 4 nights in Feb 2024

4/10 Poor

Yajaira

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Food was not good. Always cold and no variety. Although the room /residence was big there was no view and it needs some tlc. Staff was very nice and accommodating.
Stayed 4 nights in Feb 2024

10/10 Excellent

Hyppolite

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024