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Casa Kaoba Hotel & Suites

3.5 star property
Comfortable hotel near Xplor Theme Park

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Photo gallery for Casa Kaoba Hotel & Suites

Presidential Suite | Private kitchen
Outdoor pool
Courtyard
Suite
Outdoor pool
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • Restaurant
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Carretera Federal Playa Tulum, Mza 329, Lote 9, Playa del Carmen, QROO, 77710
  • Popular LocationXplor Theme Park4 min drive
  • Popular LocationXcaret Eco Theme Park8 min drive
  • Popular LocationPlayacar Golf Club10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

10/10 Exceptional

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.8/10 Excellent

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Sofa bed - single
Ceiling fan
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

10/10 Exceptional

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Free bottled water
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Private kitchen

Presidential Suite

10/10 Exceptional

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
3 bedrooms
Premium bedding
Ceiling fan
3 bathrooms
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10/10 Exceptional

Highlights

Private plunge pool
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Ceiling fan
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Living room

Suite, Multiple Beds

10/10 Exceptional

Highlights

Air conditioning
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Ceiling fan
Hairdryer
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Sofa Bed

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About the area

Playa del Carmen

At Casa Kaoba Hotel & Suites you'll be 2.2 km (1.4 mi) from Xplor Theme Park and 4.3 km (2.7 mi) from Xcaret Eco Theme Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The restaurant, Ceiba Negra, is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Playa del Carmen hotel include Ferry to Cozumel and Quinta Avenida.

What's nearby

  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 7 min drive
  • Xcaret Eco Theme Park - 8 min drive
  • Quinta Avenida - 8 min drive
  • Playacar Golf Club - 10 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive

Restaurants

  • Rosa Roja - 8 min drive
  • Blue Moon Beach Bar Sandos Select Club - 6 min drive
  • Starbucks - 8 min drive
  • Restaurante Uxmal - 6 min drive
  • Festival Grand Buffet - 6 min drive

About this property

Casa Kaoba Hotel & Suites

Comfortable hotel near Xplor Theme Park
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. Event space at this hotel measures 2045 square feet (190 square metres) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Casa Kaoba Hotel & Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

  • 39 guestrooms or units
  • 2045 sq ft of conference space
  • 190 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
Casa Kaoba Hotel & Suites offers 39 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to noon
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ceiba Negra

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Business services

  • 2,045 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Casa Kaoba & Suites Del Carmen
Casa Kaoba Hotel & Suites Hotel
Casa Kaoba Hotel & Suites Playa del Carmen
Casa Kaoba Hotel & Suites Hotel Playa del Carmen

Frequently asked questions

What is the cancellation policy at Casa Kaoba Hotel & Suites?

Casa Kaoba Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Kaoba Hotel & Suites?

As of 26 May 2024, prices found for a 1-night stay for 2 adults at Casa Kaoba Hotel & Suites on 27 May 2024 start from AU$162.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Casa Kaoba Hotel & Suites?

Yep, Casa Kaoba Hotel & Suites has a free self car park.

Are there any beaches close to Casa Kaoba Hotel & Suites?

The closest beach to Casa Kaoba Hotel & Suites is Playa del Carmen Main Beach (4.9 km).

Does Casa Kaoba Hotel & Suites have a pool?

Casa Kaoba Hotel & Suites has an outdoor pool.

Does Casa Kaoba Hotel & Suites serve breakfast?

You bet, complimentary buffet brekkie is served daily between 8:00 AM and noon.

Is there a free airport shuttle available at Casa Kaoba Hotel & Suites?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Casa Kaoba Hotel & Suites?

Yep, you can grab a meal at Casa Kaoba Hotel & Suites's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Casa Kaoba Hotel & Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Casa Kaoba Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 320 out of 564 reviews" "
Rating 8 - Good. 138 out of 564 reviews" "
Rating 6 - Okay. 63 out of 564 reviews" "
Rating 4 - Poor. 21 out of 564 reviews" "
Rating 2 - Terrible. 22 out of 564 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Agatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the scenery! Rooms and bedding were clean. Friendly staff and great breakfast! Also liked that we could get towels there to go to the beach 🏖️
Stayed 1 night in Feb 2024

8/10 Good

Dennis, New City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Prannay

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
The best thing about the hotel is how spacious the room is for the price. However, they've dropped the ball on caring about how they make customers feel. Our room smelled on the day we checked-in. It took us 2 days to get that fixed. Breakfast options at the buffet are limited but you have no options around the location. Also, they say breakfast is 8am-noon but on weekdays they won't refill the dishes after 10 am. You definitely need a car to make the most of this hotel as everything is far away.
Stayed 5 nights in Feb 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, I found the stay to be adequate for a frugal travelers needs. Its about a 15 minute bike ride to centro Playa Del Carmen, with a nice pathway on the opposite side of the hiway to take you there. (This will also take you to Xplor, Xcaret). They also have a bike rack outside which was nice. The daily breakfast buffet was a highlight and very nourishing. The pool and jacuzzi were available, but I personally never used them as I much preferred the beach. Seemed to have ample parking if you rented a car as well. Would stay here again if the opportunity arose. All the staff were extremely friendly and welcoming!
Stayed 6 nights in Jan 2024

10/10 Excellent

Noe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about this hotel, im very happy with my stay.
Stayed 5 nights in Jan 2024

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. No problems with the staff or hotel.
Stayed 5 nights in Jan 2024

6/10 Okay

Calvin Lamond

Travelled with family and small children
Liked: Cleanliness, staff & service
The property lacked dining options. The property is not centrally located to shopping and restaurants.
Stayed 3 nights in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

6/10 Okay

joel

Travelled with partner
Liked: Staff & service
simplicity
Stayed 1 night in Jan 2024

6/10 Okay

Jose

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Nice place but need upgrade breakfast to a few more options maybe a mini fridge in room. Restaurant hours should be extended into the evening
Stayed 7 nights in Jan 2024