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Marriott's Grande Vista

4.0 star property
Upscale hotel with 3 restaurants and 4 outdoor pools

Choose dates to view prices

Photo gallery for Marriott's Grande Vista

4 outdoor pools
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Meeting facility
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Spa
  • Pool
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
5925 Avenida Vista, Orlando, FL, 32821
  • Popular LocationSeaWorld® Orlando3 min drive
  • Popular LocationDiscovery Cove4 min drive
  • Popular LocationOrange County Convention Center6 min drive
  • AirportOrlando, FL (SFB-Orlando Sanford Intl.)47 min drive

Room options

View all photos for Villa, 2 Bedrooms, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms, Balcony

10/10 Exceptional

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
Premium bedding
  • 120 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Balcony (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Villa, 3 Bedrooms, Balcony (Hearing Accessible)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
2 bedrooms
Ceiling fan
Private bathroom
2 bathrooms
  • 120 sq m
  • Sleeps 9
  • 3 Double Beds

View all photos for Villa, 3 Bedrooms, Balcony (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Villa, 3 Bedrooms, Balcony (Mobility Accessible, Tub)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
3 bedrooms
Ceiling fan
Private bathroom
2 bathrooms
  • 120 sq m
  • Sleeps 9
  • 3 Double Beds

View all photos for Villa, 2 Bedrooms, Balcony (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms, Balcony (Mobility Accessible, Roll-In Shower)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
2 bedrooms
Ceiling fan
Private bathroom
2 bathrooms
  • 120 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Balcony (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms, Balcony (Hearing Accessible)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
2 bedrooms
Ceiling fan
Private bathroom
2 bathrooms
  • 120 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Balcony

28-inch flat-screen TV with cable channels, TV

Villa, 3 Bedrooms, Balcony

8.9/10 Excellent

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
Premium bedding
  • 159 sq m
  • Sleeps 9
  • 3 Double Beds

View all photos for Villa, 1 Bedroom, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Villa, 1 Bedroom, Balcony

10/10 Exceptional

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
Premium bedding
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 3 Bedrooms, Balcony

28-inch flat-screen TV with cable channels, TV

Villa, 3 Bedrooms, Balcony

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
Sofa bed - double
  • 159 sq m
  • Sleeps 9
  • 3 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Balcony

8.4/10 Very good

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Balcony (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms, Balcony (Mobility Accessible, Tub)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
2 bedrooms
Ceiling fan
Private bathroom
2 bathrooms
  • 120 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Balcony (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Villa, 1 Bedroom, Balcony (Mobility Accessible, Roll-In Shower)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Private bathroom
Hairdryer
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Balcony

8.7/10 Excellent

Highlights

Furnished balcony or patio
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Sofa bed
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms, Balcony

8.9/10 Excellent

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Premium bedding
Ceiling fan
  • 120 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Balcony (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Villa, 1 Bedroom, Balcony (Hearing Accessible)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Private bathroom
Hairdryer
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Villa, 1 Bedroom, Balcony

9.5/10 Exceptional

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
Premium bedding
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms, Balcony

9.3/10 Wonderful

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Flat-screen TV
Premium bedding
  • 120 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Balcony (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Villa, 1 Bedroom, Balcony (Mobility Accessible, Tub)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Ceiling fan
Private bathroom
Hairdryer
  • 82 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Balcony (Mobility Accessible, Roll-In Shower)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Microwave
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Microwave
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Balcony (Mobility Accessible, Tub)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
Microwave
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Orlando

At Marriott's Grande Vista, you'll be 4.7 km (2.9 mi) from Orange County Convention Center and 10.8 km (6.7 mi) from Disney Springs™. Highlights at this eco-friendly hotel include 3 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at The Spa at Grande Vista can include massages, body wraps and mani/pedis. The restaurant, The Grill at Grande Vista, serves American cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 2 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the 2 outdoor tennis courts, golf course and gym plus access to golf lessons. 775 square feet (72 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning cooked-to-order breakfast is served between 7 AM and 11:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class Orlando hotel include Universal Orlando Resort and Universal Studios Florida.

What's nearby

  • SeaWorld® Orlando - 3 min drive
  • Discovery Cove - 4 min drive
  • Aquatica - 6 min drive
  • Orange County Convention Center - 6 min drive
  • Disney Springs™ - 12 min drive

Getting around

  • Tupperware Station - 16 min drive
  • Orlando Station - 18 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 25 min drive

Restaurants

  • Wild Arctic - 6 min drive
  • Voyager's Smoke House - 5 min drive
  • McDonald's - 4 min drive
  • Seafire Grill - 5 min drive
  • Flamecraft Bar - 6 min drive

About this property

Marriott's Grande Vista

Upscale hotel with 3 restaurants and 4 outdoor pools
As a guest of Marriott's Grande Vista, you'll find a full-service spa, a golf course, and 4 outdoor swimming pools. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 775 square feet (72 square metres) and includes conference space. A children's pool, a health club, and a sauna are also featured at the eco-certified Marriott's Grande Vista. Free self parking is available.

This 4-star Orlando hotel is smoke free.

  • 900 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 775 sq ft of conference space
  • 72 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
Marriott's Grande Vista offers 900 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Rooms open to furnished balconies or patios. Beds feature premium bedding. 28-inch flat-screen televisions come with cable channels.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

The Spa at Grande Vista has massage/treatment rooms. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Audubon – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:30 AM for a fee: USD 8 to 25 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Copa Loca Bar & Grill
  • The Grande Cove
  • The Grill at Grande Vista

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • 9 holes of golf
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Sauna
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 775 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Microwave

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 8.00 to 25.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. The property is professionally cleaned. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Vista
Marriott's Grande Vista
Marriott's Grande Vista Condo
Marriott's Grande Vista Condo Orlando
Marriott's Grande Vista Orlando
Marriott Grande Vista Orlando
Marriott Orlando
Marriott`s Grande Vista Hotel Orlando
Marriott Vacation Club Orlando
Orlando Marriott
Marriott's Grande Vista Hotel Orlando
Marriott's Grande Vista Hotel
Marriotts Hotel Orlando
Marriott's Grande Vista Resort Orlando
Marriott's Grande Vista Resort
Marriott's Gran Vista Resort
Marriott's Grande Vista Hotel

Frequently asked questions

What is the cancellation policy at Marriott's Grande Vista?

Marriott's Grande Vista offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marriott's Grande Vista?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Marriott's Grande Vista on 18 June 2024 start from AU$237.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marriott's Grande Vista?

Yep, Marriott's Grande Vista has a free self car park.

Are there any beaches close to Marriott's Grande Vista?

The closest beach to Marriott's Grande Vista is Beachcomber Beach (12.9 km).

Is there a spa on site at Marriott's Grande Vista?

Yep, The Spa at Grande Vista is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Marriott's Grande Vista have a pool?

Yep, and guests recommend it! Marriott's Grande Vista has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

What luxury perks are available at Marriott's Grande Vista?

Marriott's Grande Vista features 2 poolside bars, 4 outdoor pools and a full-service spa.

What makes Marriott's Grande Vista a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Marriott's Grande Vista.

Does Marriott's Grande Vista serve breakfast?

Yep, cooked-to-order brekkie is available daily from 7 AM to 11:30 AM.

Is there a free airport shuttle available at Marriott's Grande Vista?

No, Marriott's Grande Vista does not offer an airport shuttle service.

Is there a bar or restaurant at Marriott's Grande Vista?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves American cuisine.

What time are check-in & check-out at Marriott's Grande Vista?

Check-in begins at 4:00 PM. Check-out time is 10 AM.

Are pets allowed at Marriott's Grande Vista?

No, only service animals are allowed.

Is there a golf course on site at Marriott's Grande Vista?

Yep, Marriott's Grande Vista has a 9-hole golf course. A golf driving range and golf lessons are also available.

Marriott's Grande Vista Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 689 out of 1156 reviews" "
Rating 8 - Good. 243 out of 1156 reviews" "
Rating 6 - Okay. 94 out of 1156 reviews" "
Rating 4 - Poor. 61 out of 1156 reviews" "
Rating 2 - Terrible. 69 out of 1156 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Atoya

Liked: Cleanliness
Disliked: Staff & service, room comfort
This was my first time staying at this resort and it will honestly be my last. The parking was horrible the room was not as it describe at all in the review. The welcome staff that checks you in at the front desk was not friendly at all. I go to Orlando all the time but my last at this Marriott resort. Then I had construction going outside my window. They were more worried about offering me a time share then making sure I like the property. The whole visit to this resort was just bad. The room also was muggy clean but muggy.
Stayed 2 nights in Feb 2024

10/10 Excellent

Heather

Travelled with family
I love this place
I love this hotel. I could live here. There is always so much to do. I love the variety of pools. Quiet pools and fun/busy pools. I love walking to the coffee shop and around the whole place. Excellent pickleball courts as well. If I could change anything I would suggest updating some of the older rooms. I love the location of the golf village but the rooms are looking and smelling old.
Stayed 2 nights in Feb 2024

4/10 Poor

Elizabeth

Travelled with family
I would not recommend
Check in was long and tedious. Really long. On our way to the room the elevator got stuck. Fir 20 minutes we waited for rescue. Neither the emergency light or the bell or call button worked in the elevator. Really unsafe. Not one hotel rep called to check on us after. It was impossible to call on the phone and speak to anyone. When you had a need or a problem you were forced back to the lobby to stand in another long line. Rooms were nice and clean. But checkout was also difficult
Stayed 2 nights in Feb 2024

6/10 Okay

Giselle

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
I have stayed in this hotel many times and I have seen a decline on cleanliness and services. Last time I stayed there I found some hairs around the tub and I didn’t say anything just took care of it myself, I thought this is a one time thing, it happens, since I have stayed here prior and was always very happy with the cleanliness. I stayed here yesterday and sure enough a bunch of hairs stuck on the wall of tub, I called front desk to inform them, but nothing happened, so again I removed it myself but it was nasty. This hotel is very expensive and I don’t mind paying but with it I expect certain standards of cleanliness and services. Also we are 4 and the sofa bed didn’t have any bedsheets or anything at all, I called front desk and housekeeping left a bag on the floor for me to fix it myself. I don’t mind fixing the sofa bed myself but it certainly makes one wonder if staying at this hotel with these prices is WORTH IT…. I am looking at other resorts to vacation with my family at this point….hopefully someone in charge will read this and make some changes because honestly like I said I have been coming here for some years now with my family and have been very happy but over the years I have seen a decline.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a get away with the kids!
Stayed 4 nights in Feb 2024

4/10 Poor

Brett

Liked: Cleanliness
Disliked: Staff & service
Disappointed in Marriott
We have stayed at this resort before and really enjoyed it, but I am extremely disappointed with our most recent experience. Upon check in, we were told that the building they were putting us in is under construction and we would not be able to use our balcony, but that we would be able to contact the front desk the next morning and they would move us to a different room. I contacted the desk and they said they could not move us because the hotel is “coming close to being fully booked out.” We explained that we are on vacation from our kids and stressful jobs and fully intended to sleep in, take naps during the day, and use our balcony, so we were flexible and would take any room that is out of the construction zone, even if it isn’t the same as our current room. They still did not move us, so we essentially could not enjoy our room from 9 am until 6 pm for our entire stay. One day the entire resort lost power and internet for almost an entire day, which resulted in the on-site restaurants closing for the day. I was already disappointed in Marriott for not proactively offering some type of compensation for all the inconvenience, and for selling us a room that was not actually available, but I was even more disappointed when I asked for some compensation and they refused. I am very disappointed to see just how much Marriott values the dollar over their guests’ satisfaction.
Stayed 4 nights in Feb 2024

10/10 Excellent

Lewis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect!
Stayed 1 night in Feb 2024

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 2 nights in Feb 2024

2/10 Terrible

elvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024