The receptionist was unfriendly. The elevator was full of smoke. The room had no shampoo and conditioner. When we called the front desk, no answer. The towels were stained. The walls were paper thin, and the neighbors were extremely loud. We asked to be moved to a new room, but when she found out we had “touched” things in the room, she said they were full. I guess she called the neighbors because then they were just angry and loud and had relations as loud as possible as punishment for the call. I had my child with me, so it was traumatic. The whole reason we chose this hotel was for the free breakfast (we clicked that as our only filter on hotels.com), and when we went down, after being woken up many times in the night, the guy was shocked that we thought there was one. We could not check out fast enough. Never. Again.