Two nights for a business trip on my own. First thing to understand is that you collect the keys somewhere else, near Earl's Court station in this case. This is normal for many short stay apartments, so no surprises for me - just make sure to check your email and have the correct address to collect the keys from if you haven't done this before. Apartment was fine, load of room for the 5 people it's designed to cater for, and very near Olympia (3-4 mins) for any showgoers. Only problem I had was that a pipe in the heater unit in the kitchen leaked while I was out all day. I called the helpdesk, and give them their due, they came out within an hour at midnight. It couldn't be fixed there and then, so used up some of the towels in the apartment to contain the leak. Looked like a British Gas issue, not the apartment management team, so credit to them for reacting quickly and at a late hour. Overall, impressed for the price.