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Phulay Bay, a Ritz-Carlton Reserve

5.0 star property
Beach spa retreat, walking distance from Tubkaek Beach

Choose dates to view prices

Phulay Bay, a Ritz-Carlton Reserve

Photo gallery for Phulay Bay, a Ritz-Carlton Reserve

Outdoor pool, open 9:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
Exterior
Premium bedding, down duvets, pillow-top beds, minibar
5 restaurants, lunch, dinner served; Mediterranean cuisine
Exterior

Overview of Phulay Bay, a Ritz-Carlton Reserve

Reviews
9.6

Exceptional

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
111 Moo 3, Tumbol Nongthalay, Amphur Muang, Krabi, Krabi, 81180
  • Popular LocationTubkaek Beach8 min walk
  • Popular LocationKhlong Muang Beach11 min drive
  • Popular LocationAo Nang Beach28 min drive
  • AirportKrabi (KBV-Krabi Intl.)59 min drive

Room options

View all photos for Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View | Beach

Villa, 1 Bedroom, Ocean View

Highlights

Balcony or patio
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 72 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

Outdoor pool, open 9:00 AM to 6:00 PM, free pool cabanas, pool umbrellas

Villa, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 106 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Property amenity

Room, 1 King Bed with Sofa bed

Highlights

Terrace
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • 108 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Villa, 1 Bedroom

Royal Villa, 1 Bedroom

Royal Villa, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 120 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Garden View

Room, 1 King Bed with Sofa bed, Garden View

Room, 1 King Bed with Sofa bed, Garden View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • 179 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

Outdoor pool, open 9:00 AM to 6:00 PM, free pool cabanas, pool umbrellas

Villa, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 106 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Krabi

A luxury stay in Krabi awaits you at Phulay Bay, a Ritz-Carlton Reserve, a recipient of the prestigious Conde Nast Hot List award in 2010. Within just a 15-minute stroll, you'll find Tubkaek Beach and Hong Island. Highlights at this beach hotel include 5 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Phulay Bay Spa can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. The restaurant, Jampoon Restaurant, serves Mediterranean cuisine. Chomtawan is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, free kids' club, 24-hour gym and sauna. 1076 square feet (100 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free WiFi in public areas, a kids' swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 11 AM. There's also free valet parking, along with the convenience of a free beach shuttle. .Attractions within a 30-minute drive of this 5-property class Krabi hotel include Ao Nang Beach and Khlong Muang Beach.

What's nearby

  • Tubkaek Beach - 8 min walk
  • Khlong Muang Beach - 11 min drive
  • Ao Nang Landmark Night Market - 16 min drive
  • Nopparat Thara Beach - 21 min drive
  • Ao Nang Beach - 28 min drive

Getting around

  • Krabi (KBV-Krabi Intl.) - 59 min drive

Restaurants

  • Saffron - 2 min drive
  • Lotus Restaurant - 17 min walk
  • ชมตะวัน Beach Club - 8 min walk
  • Baan Tha Ley - 4 min drive
  • Limoncello - 6 min drive

About this property

Phulay Bay, a Ritz-Carlton Reserve

Beach spa retreat, walking distance from Tubkaek Beach
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Phulay Bay, a Ritz-Carlton Reserve such as the free kids' club and the outdoor pool.

There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a children's pool, a 24-hour health club and a steam room. Self parking and valet parking are free.

This 5-star Krabi hotel is smoke free.

  • 1 floor
  • 54 guestrooms or units
  • 54 buildings
  • 5 dining venues
  • 2 bars or lounges
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Phulay Bay, a Ritz-Carlton Reserve offers 54 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes day beds. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Krabi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Phulay Bay Spa has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Phulay Bay, a Ritz-Carlton Reserve is listed in the 2010 Condé Nast Traveller Hot List.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–11 AM for a fee: THB 1,413 for adults and THB 707 for children
  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Chomtawan
  • Dining Beyond
  • Jampoon Restaurant
  • Lae Lay Pavilion
  • Sri Trang

Things to do

  • 24-hour health club
  • 9 holes of golf
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Helicopter/aeroplane tours
  • Kayaking
  • Library
  • Outdoor pool
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,076 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No lift
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking

More

  • 54 buildings
  • Biodegradable drinking straws available
  • Built in 2009
  • Floor
  • Living plant wall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

The property will be renovating from 7 May 2024 to 28 May 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

  • Indoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Phulay Bay, a Ritz-Carlton Reserve

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 4155.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 3000.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: THB 32956
  • New Year's Eve (31 December) Gala Dinner per child: THB 16478 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 1413 for adults and from THB 707 for children
  • Airport shuttle fee: THB 3884 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: THB 3884 (one way), (from 4 to 11 years old)
  • Rollaway bed fee: THB 4155.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Phulay
Phulay Bay
Phulay Bay Reserve
Phulay Bay Ritz-Carlton
Phulay Bay Ritz-Carlton Reserve
Phulay Bay Ritz-Carlton Reserve Hotel
Phulay Bay Ritz-Carlton Reserve Hotel Krabi
Phulay Bay Ritz-Carlton Reserve Krabi
Ritz-Carlton Phulay Bay
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay, A Ritz Carlton Reserve Krabi, Thailand
Ritz Carlton Krabi
Phulay Bay
A Ritz-Carlton Reserve Krabi
Ritz Carlton Krabi
a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay a Ritz Carlton Reserve

Frequently asked questions

What is the cancellation policy at Phulay Bay, a Ritz-Carlton Reserve?

Phulay Bay, a Ritz-Carlton Reserve offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Phulay Bay, a Ritz-Carlton Reserve?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Phulay Bay, a Ritz-Carlton Reserve on 6 May 2024 start from AU$743.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Phulay Bay, a Ritz-Carlton Reserve?

Yep, Phulay Bay, a Ritz-Carlton Reserve has a free self car park and free valet parking.

Are there any beaches close to Phulay Bay, a Ritz-Carlton Reserve?

Yep, Phulay Bay, a Ritz-Carlton Reserve is a short 8-minute walk from Tubkaek Beach. Fun beach activities include yoga, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Phulay Bay, a Ritz-Carlton Reserve?

Yep, Phulay Bay Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Phulay Bay, a Ritz-Carlton Reserve have a pool?

Phulay Bay, a Ritz-Carlton Reserve has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 9:00 AM to 6:00 PM. The property will be renovating one of the swimming pools from May 7 2024 until May 28 2024 (completion date subject to change).

What luxury perks are available at Phulay Bay, a Ritz-Carlton Reserve?

Phulay Bay, a Ritz-Carlton Reserve features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Phulay Bay, a Ritz-Carlton Reserve a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Phulay Bay, a Ritz-Carlton Reserve.

Is Phulay Bay, a Ritz-Carlton Reserve family-friendly?

You bet! With amenities like a free kids' club and a children's pool, as well as children's slippers and childcare services in the guestrooms, it's no surprise Phulay Bay, a Ritz-Carlton Reserve is a hit with families.

Are there hot tubs in the rooms at Phulay Bay, a Ritz-Carlton Reserve?

No, but there are deep-soaking baths in the guestrooms.

Does Phulay Bay, a Ritz-Carlton Reserve serve breakfast?

Yep, buffet breakfast is available daily between 6:30 AM and 11 AM.

Is there a free airport shuttle available at Phulay Bay, a Ritz-Carlton Reserve?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Phulay Bay, a Ritz-Carlton Reserve?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Phulay Bay, a Ritz-Carlton Reserve?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Phulay Bay, a Ritz-Carlton Reserve?

No, pets and service animals are not allowed.

Is there a golf course on site at Phulay Bay, a Ritz-Carlton Reserve?

There is a golf course next to Phulay Bay, a Ritz-Carlton Reserve.

Phulay Bay, a Ritz-Carlton Reserve Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 185 out of 214 reviews" "
Rating 8 - Good. 17 out of 214 reviews" "
Rating 6 - Okay. 9 out of 214 reviews" "
Rating 4 - Poor. 2 out of 214 reviews" "
Rating 2 - Terrible. 1 out of 214 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

INNA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 stars! Wow what an experience! Customer service beyond anything I’ve seen. We arrived by a speed boat and were greeted by banquet Director, iced tea, towels etc. Our beach villa had a private pool, amazing amenities. We had personal butler Khun Yid, and he was beyond amazing. Everything customized with what’s up text service where you can ask for anything and team just makes it happen. Resort is incredible, spa was amazing, pool with swim up bar, restaurants, kids play room and more! Lots of complimentary activities (we did sunrise hike and visited small island) will definitely will be coming back

10/10 Excellent

INNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wowed by the property! Our room had double king bed!!! I’ve never seen this in my life! We had a “standard” room I didn’t expected to have a suite, it had patio, jacuzzi, showers, walk in closets and more! We had private butler Khun Esther and she was beyond amazing, easy contact with what’s up text service made it so cool and accessible. Hotel service was beyond you will ever experience. It doesn’t have walking distance shopping around but we did go to the night market which was organized by out butler as well. Highly recommend this hotel it worth every dollar and more!
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Stayed 2 nights in Nov 2023

10/10 Excellent

Sujata

Travelled with family
Liked: Amenities
The luxury resort property is set in an area of outstanding natural beauty and offers daily activities for its guests to for an holistic holiday experience creating ever lasting memories
Stayed 4 nights in Aug 2023

10/10 Excellent

Ata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here. We stayed here for 3 nights and enjoyed it. The view is unbelievable. The pool is beautiful, the rooms are fantastic, the staff is awesome. Habib was the best, one of the nicest and helpful people we met amongst this trip. Thank you Habib!
Stayed 3 nights in Aug 2023

10/10 Excellent

Noof

Liked: Cleanliness, staff & service, property conditions & facilities
Service and the stuff amazing and the hotel activities is excellent
Stayed 3 nights in Aug 2023

10/10 Excellent

Grainne Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely outstanding service- nothing is too much trouble and everything is set up to ensure that one is completely satisfied with every aspect of one’s experience. The level of comfort and relaxation we enjoyed is beyond that of anywhere else we have stayed in Thailand or most of Asia. More than 5 star service!
Stayed 9 nights in Jun 2023

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for quiet, a beautiful room and property, great staff, and close (free) proximity to Hong Island, this is definitely the hotel for you. No matter what, you will have a guaranteed amazing stay. Your personal butler and the staff are so helpful and kind, they anticipate your needs before you do. The room is TO DIE FOR…as a bath tub connoisseur, I have to say this one takes the cake. It is much more of a romantic property than a party or social one, so if you’re looking for that type of experience, either bring the party with you or stay closer to the main part of the city. We were a solid 20-30 min outside of Ao Nong or downtown Krabi, but you can catch a taxi for 4-500 Bhat and catch a Tuk tuk back no problem. We also outsourced our activities through trip advisor and went ATV and zip lining but the staff was super helpful in contacting the agents themselves and reserving our appointments. They really are there to help you have the best stay possible. Hong Island is to die for- and is free with the hotel. The actual beach attached to the property is not ideal for laying out as its rocky but the pool makes up for it and so does the easy access to the surrounding beaches and islands. Lastly, book an extra day than you anticipate. You’re going to want a day to lounge outside of exploring and not just on the last day of the trip. Oh lastly, the spa is pretty great and so is the breakfast buffet!. Enjoy!
Stayed 4 nights in Apr 2023

10/10 Excellent

armen, woodland hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is amazing and was the best part of our Thailand vacation. The property is beautiful and serine and was truly relaxing. The service is top notch and Jean took excellent care of us. If you get the opportunity to go to Krabi, do not hesitate to stay here, you will not regret.
Stayed 4 nights in Apr 2023