See all properties
Save

Saracen Sands Hotel & Congress Centre

4.0 star property
Hotel with private beach and full-service spa
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Saracen Sands Hotel & Congress Centre

Private beach, white sand, sun-loungers, beach umbrellas
Sports facility
Bicycling
View from property
Free daily buffet breakfast

Reviews

7.4 out of 10

Good

Popular amenities

  • On private beach
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Pool
    Pool

Explore the area

Map
Via Liberta' 128/A, Isola delle Femmine, PA, 90040
    Isola Delle Femmine Beach
    9 min walk
    Capaci Beach
    12 min walk
    Isola delle Femmine Harbor
    2 min drive
    Palermo (PMO-Punta Raisi)
    13 min drive

Room options

View all photos for Superior Double Room

In-room safe, desk, cots/infant beds, free WiFi

Superior Double Room

Highlights

Air conditioning
Heating
LED TV
Bidet
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Single Room

In-room safe, desk, cots/infant beds, free WiFi

Classic Single Room

Highlights

Air conditioning
Heating
LED TV
Bidet
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, cots/infant beds, free WiFi

Superior Twin Room

Highlights

Air conditioning
Heating
LED TV
Bidet
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Single Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Single Room

Highlights

Air conditioning
Heating
LED TV
Shower/bath combination
Hairdryer
Bidet
Private bathroom
Free bottled water
  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Single Room

In-room safe, desk, cots/infant beds, free WiFi

Superior Single Room

Highlights

Air conditioning
Heating
LED TV
Bidet
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room (Plus)

In-room safe, desk, cots/infant beds, free WiFi

Superior Twin Room (Plus)

Highlights

Air conditioning
Heating
LED TV
Bidet
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Classic Twin Room

In-room safe, desk, cots/infant beds, free WiFi

Classic Twin Room

Highlights

Air conditioning
Heating
LED TV
Bidet
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Quadruple Room

In-room safe, desk, cots/infant beds, free WiFi

Superior Quadruple Room

Highlights

Air conditioning
Heating
LED TV
Bidet
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room (Plus)

In-room safe, desk, cots/infant beds, free WiFi

Superior Double Room (Plus)

Highlights

Air conditioning
Heating
LED TV
Bidet
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Shower/bath combination
Hairdryer
Bidet
Private bathroom
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Single Bed

View all photos for Classic Quadruple Room

In-room safe, desk, cots/infant beds, free WiFi

Classic Quadruple Room

Highlights

Air conditioning
Heating
LED TV
Bidet
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

In-room safe, desk, cots/infant beds, free WiFi

Superior Triple Room

Highlights

Air conditioning
Heating
LED TV
Bidet
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Double Room Single Use (Plus)

In-room safe, desk, cots/infant beds, free WiFi

Superior Double Room Single Use (Plus)

Highlights

Air conditioning
Heating
LED TV
Bidet
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 22 sq m
  • Sea view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Triple Room (Plus)

In-room safe, desk, cots/infant beds, free WiFi

Superior Triple Room (Plus)

Highlights

Air conditioning
Heating
LED TV
Bidet
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Air conditioning
Heating
LED TV
Shower/bath combination
Hairdryer
Bidet
Private bathroom
Free bottled water
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Classic Triple Room

In-room safe, desk, cots/infant beds, free WiFi

Classic Triple Room

Highlights

Air conditioning
Heating
LED TV
Bidet
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Triple Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Triple Room

Highlights

Air conditioning
Heating
LED TV
Shower/bath combination
Hairdryer
Bidet
Private bathroom
Free bottled water
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Classic Double Room

In-room safe, desk, cots/infant beds, free WiFi

Classic Double Room

Highlights

Air conditioning
Heating
LED TV
Bidet
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

In-room safe, desk, cots/infant beds, free WiFi

Standard Double Room

Highlights

Air conditioning
Heating
LED TV
Shower/bath combination
Hairdryer
Bidet
Private bathroom
Free bottled water
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Quadruple Room (Plus)

In-room safe, desk, cots/infant beds, free WiFi

Superior Quadruple Room (Plus)

Highlights

Air conditioning
Heating
LED TV
Bidet
Private bathroom
Hairdryer
Free bottled water
Digital channels
  • 30 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor dining
Hotel Sirenetta
On private beach
Pool
Kids pool
Free WiFi
3.6 out of 5, Good, (185)
The price is AU$235
for 1 night
includes taxes & fees
5 Oct - 6 Oct
Hotel Sirenetta

About the area

Isola delle Femmine

A family-friendly stay in Isola delle Femmine awaits you at Saracen Sands Hotel & Congress Centre. Within just a 15-minute stroll, you'll find Isola Delle Femmine Beach and Capaci Beach. Highlights at this beachfront hotel include 2 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, facials and mani/pedis. The buffet restaurant, Zisa, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, an outdoor tennis court and a sauna. Free buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 4-property class Isola delle Femmine hotel, attractions include Palermo Harbour and Teatro Massimo.

What's nearby

  • Isola Delle Femmine Beach - 9 min walk
  • Capaci Beach - 12 min walk
  • Palermo Harbour - 14 min drive
  • Teatro Massimo - 15 min drive
  • Mondello Beach - 18 min drive

Getting around

  • Isola delle Femmine Station - 2 min drive
  • Palermo (PMO-Punta Raisi) - 13 min drive

Restaurants

  • ‪La Gritta - ‬14 min walk
  • ‪Kent - ‬5 min walk
  • ‪Ristorante Pizzeria Puccio Giuseppe - ‬8 min walk
  • ‪Lido Bagni Artu - ‬9 min walk
  • ‪Reindeer - ‬12 min walk

About this property

Saracen Sands Hotel & Congress Centre

Hotel with private beach and full-service spa
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Saracen Sands Hotel & Congress Centre, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 4-star Isola delle Femmine hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Saracen Sands Hotel & Congress Centre offers 238 air-conditioned accommodations with a safe and complimentary bottles of water. This Isola delle Femmine hotel provides complimentary wireless Internet access.

Bathrooms include bidets and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Al Saraceno
  • Zisa

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Saracen Sands
Saracen Sands Village
Saracen Sands Village Hotel & Resort
Saracen Sands Village Hotel & Resort Isola delle Femmine
Saracen Sands Village Isola delle Femmine
Saracen Sands Hotel Congress Centre Isola delle Femmine
Saracen Sands Congress Centre Isola delle Femmine
Saracen Resort Beach Congress Hotel Palermo
Saracen Sands Village Hotel Resort
Saracen ds Village Resort
Saracen Sands & Congress
Saracen Sands Hotel & Congress Centre Hotel
Saracen Sands Hotel & Congress Centre Isola delle Femmine
Saracen Sands Hotel & Congress Centre Hotel Isola delle Femmine

Frequently asked questions

What is the cancellation policy at Saracen Sands Hotel & Congress Centre?

Saracen Sands Hotel & Congress Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Saracen Sands Hotel & Congress Centre?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Saracen Sands Hotel & Congress Centre on 21 Oct 2024 start from AU$134.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Saracen Sands Hotel & Congress Centre?

Yep, Saracen Sands Hotel & Congress Centre has a free self car park.

Are there any beaches close to Saracen Sands Hotel & Congress Centre?

Yep, Saracen Sands Hotel & Congress Centre is a short 9-minute walk from Isola Delle Femmine Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Saracen Sands Hotel & Congress Centre?

Yep, there is an onsite spa at Saracen Sands Hotel & Congress Centre. You'll enjoy heaps of services like facials and body treatments.

Does Saracen Sands Hotel & Congress Centre have a pool?

Saracen Sands Hotel & Congress Centre has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Saracen Sands Hotel & Congress Centre?

Saracen Sands Hotel & Congress Centre features a private beach, 4 outdoor pools and a full-service spa.

Is Saracen Sands Hotel & Congress Centre family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as cots/infant beds in the guestrooms, it's no surprise that Saracen Sands Hotel & Congress Centre is a hit with families.

Does Saracen Sands Hotel & Congress Centre serve breakfast?

You bet, complimentary buffet breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Saracen Sands Hotel & Congress Centre?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Saracen Sands Hotel & Congress Centre?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Saracen Sands Hotel & Congress Centre?

Check-in begins at 3:30 PM. Check-out time is 10:30 AM.

Are pets allowed at Saracen Sands Hotel & Congress Centre?

No, pets are not allowed.

Saracen Sands Hotel & Congress Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 82 out of 278 reviews" "
Rating 8 - Good. 90 out of 278 reviews" "
Rating 6 - Okay. 51 out of 278 reviews" "
Rating 4 - Poor. 34 out of 278 reviews" "
Rating 2 - Terrible. 21 out of 278 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Uncomfortable Budget Hotel Claiming 4 Stars
My gripe with this hotel is that it has a lot of potential to be a nice resort—as it’s facing one of the nicest beaches I’ve ever been to—but it lies about being a 4 star hotel. 4-star hotels, at a minimum, typically have room service, vending machines for after-hours food, and if not, some other form of late night food option. Saracen Sands Hotels offers NO OPTIONS for food after 10pm, so if you get there late and you don’t bring groceries or food with you, you will have a tough time eating. Another pet peeve of mine is that the hotel is stingy with how cold they let your room get. It can’t be colder than 22 degrees Celsius. Most hotels allow up to 18. We were sweating for part of the night and the staff refused to override the code and bring down the temperature. I would’ve gladly paid more money for a cooler room. Long story short, when you arrive at the hotel, it looks nice. Sort of like a Hilton. But then you realize almost everything is self-serve (you even need to go to the hotel front-desk to get pool towels because they don’t have them available at the pools or beach), the rooms are uncomfortable and let lots of noise through, and it’s hard to find food after 10pm.
Stayed 4 nights in May 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised
Stayed 1 night in Jun 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used for one night before early flight home to save the early morning drive across Palermo. Will definitely use again during next visit. The self service buffet evening meal is a very good value, with excellent choices for the money
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a modern facelift !! Other than that this is a killler venue! I’ll be back
Stayed 4 nights in Jun 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Joanruth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, up until we needed a taxi to the train station. The desk lady just kind of pointed the right outside and said you can catch a taxi over there. But the night before, the other lady at the desk said it would be no problem to call you a taxi. So there you go. Then the taxi guy I got us to the train station gouged us around $40.00
Stayed 1 night in May 2024

10/10 Excellent

Leopoldo

Stayed 1 night in Apr 2024

2/10 Terrible

alex

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked three nights stayed one- terrible hotel
Firstly the good - decent sized room for four Now the bad - absolutely everything else April is out of season so the area is dead… there’s no water in the pool, you can’t use the beach access. The hotel is a conference hotel and in no way family friendly. It was really noisy all evening and then we were woken by weights smashing around in the gym next door. I got up and went for a run asking the gentleman to ease up as my kids were trying to sleep, came back from a run and tried to use the gym which was locked with the same guy in. Asked at reception and the rude night guy said it doesn’t open until 8am… this was pretty funny as we both looked over and saw a bloke using it! Luckily the day guy took potty when I asked to reduce my stay to one night. My partner said she rates it the worst hotel she had ever stayed in… I mean I would go that far but I wouldn’t stay again. Went to Palermo and had a better experience
Stayed 3 nights in Apr 2024

6/10 Okay

Assad

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Busy hotel uncomfortable night
Very poor bed and pillow was completely flat school party in hotel very noisy all night air conditioning did not work at all breakfast was ok
Stayed 1 night in Mar 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

8/10 Good

JOEL

Stayed 1 night in Dec 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Nigel

Liked: Cleanliness
Disliked: Staff & service
Does what it says on the tin!
It is what it says it is - a conference hotel. We stayed there one night because it is convenient (10 min drive) to Palermo airport but it was completely rammed with conference goers. The hotel reception and service staff simply could not cope with the volume. Bedroom was an odd layout and very plasticky but it was clean and the bed was comfortable. Located next to a nice looking beach but we felt this was more a transitory stop than a longer term destination. Couple of nice restaurants nearby.
Stayed 1 night in Oct 2023

6/10 Okay

Chaene

Stayed 3 nights in Sep 2023

4/10 Poor

Ulrike

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The prop was not well maintained. Inside it was clean but not welcoming. The gardens and exterior of the building was run down. Bars and dining was limited. Staff in the pizzeria was very friendly and the pizza was good. Unfortunately the atmosphere at the hotel was cold. Nice beach, don’t try to be there at sunset, you get locked out.

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel, with very attentive staff, and big rooms. The beach is beautiful and the mountains in the backdrop are stunning. Outstanding sunsets. Close to airport and Palermo. Food is buffet and so hard to get excited about.
Stayed 1 night in Sep 2023

6/10 Okay

Sharon

Travelled with partner
Disliked: Amenities
The property is lovely, but the food is horrible, our room air condition didn't work well, and we notified the front desk, but nothing was done. Our room smelled like something died in the vents also complained and nothing was done. Great only for families, not couples. wasn't able to sleep due to all the kids running wild without supervision. I would not recommend to anyone.
Stayed 3 nights in Aug 2023

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private beach is in front of hotel with sun loungers and sun umbrellas for guests included in the price. Delicious buffet dinner.
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Not a 4 star hotel
The room I was staying in was renovated and comfortable but its what I would expect from a 3 star. The common areas were run down and the restaurant isn't even open all day (I'm during the actual day not night). Staff were amazing though.
Stayed 3 nights in Jun 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Not a perfect place from magazine but...clean. excellent food, great personal. Will try to come back.
Stayed 5 nights in Jun 2023

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a great hotel!! The staff is excellent and so helpful, from the staff at the reception desk to the servers at the buffet. It is a fun and friendly atmosphere of large and small groups. The decor is eclectic with a strong sense of design. I would recommend this hotel to anyone. Beautiful views of the Tyrrhenian Sea.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delivered a wonderful service
I have to say I have seldom felt this comfortable and welcome when abroad. The staff were absolutely brilliant and that started when we walked into reception and continued till we drove out to the airport. I am gluten intolerant once I told staff this they were amazing. Every meal I was taken around the buffet and told what I could and couldn’t eat. Gluten free bread was on my table when I arrived and if I decided on a pasta option gluten free pasta was prepared with ten minutes. We are retired and this trip was to celebrate my wife’s significant birthday. I asked if they could make cake, not a problem it was delicious as well as being gluten free, the warmth of the staff was great. Entertainment was shall we say dynamic? Every night a guy and/or a lady turned up with speakers and computers and depending who was sitting around determined how much fun it was, most nights it was enjoyable. The pools were roped off, it was April, I dipped my toe in and was glad they were. There was though plenty of pool furniture available for use. I don’t speak much Italian, Reception and some restaurant staff spoke good English, couple that with a translate app we had no real problems communicating in or out of the hotel and even made friends with a family from Milan who spoke little English. To sum up a complete success and wouldn’t hesitate to return
Stayed 8 nights in Apr 2023

8/10 Good

Meloeda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit older but we got the impression a renovation is started. The bathroom needs also some renovation as the shower made the whole bathroom wet. Breakfast was simpel but okay. In the evening there is life entertainment and as you can hear even your neighbours when they spoke loud, you certainly heared the music of this entertainment. But overall the service was super and we slept good!
Stayed 2 nights in Apr 2023