4/10 Poor
Heather
Travelled with family, Business traveller
16 Mar 2024
Disliked: Cleanliness, property conditions & facilities
This property was completely not cared about. The owners probably haven’t seen this place in a decade. The elevator worked and then didn’t work. We used the stairs because everyone was saying it was about to break down. Made a loud noise and doors didn’t close. The “grab and go” breakfast consisted of some oatmeal packets and about 5 granola bars in a basket. Coffee was available. Nothing else and there’s was little of what they did have. The best part was…. I lost my room card key. After a long work day went to get a new card made and the staffer said “sorry we are out of cards and I can’t make another”. I said what should I do and he told me I needed to find the key bc he couldn’t help me. 😳😳😳. Luckily another guest heard it and had him swipe his card clean and rekey it for my room then I had to return it so he could get back in his room. The room was fine. Nothing really wrong with it but wow! Won’t be staying here ever again and I travel to Indy quite often.
Heather
Stayed 1 night in Mar 2024