Hyatt Regency Waikiki Beach Resort & Spa

4.0 star property
Beach spa retreat, walking distance from Kuhio Beach Park

Choose dates to view prices

Photo gallery for Hyatt Regency Waikiki Beach Resort & Spa

On the beach, beach towels
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Ocean views, serves lunch, dinner and happy hour
Aerial view
Reviews
8.6

Excellent

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry

Explore the area

Map
2424 Kalakaua Ave, Honolulu, HI, 96815
  • Popular LocationWaikiki Beach1 min walk
  • Popular LocationInternational Market Place6 min walk
  • Popular LocationHonolulu Zoo10 min walk
  • AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)28 min drive

Room options

Room, 2 Queen Beds, Accessible (with Roll-in Shower)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Penthouse (Suite)

Highlights

Lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 133 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Family Suite, 1 King Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed

Club Room, 2 Queen Beds, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View (Club Access)

Highlights

Lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View (Waikiki)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View (Club Access)

Highlights

Lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (with Roll-in Shower)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Oceanfront

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Waikiki View)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, City View

Highlights

Lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Family Suite, 2 Queen Beds, Ocean View

Highlights

Lanai
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
  • 93 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Oceanfront (Diamond Head)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Oceanfront (Diamond Head)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View (High Floor, Waikiki View)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View (High Floor)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View (High Floor, Waikiki View)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View (High Floor)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Honolulu

You'll be connected to a shopping centre at Hyatt Regency Waikiki Beach Resort & Spa, and within just a 10-minute stroll of Kuhio Beach Park and International Market Place. Highlights at this beachfront resort include 4 restaurants, 2 coffee shops/cafes and a full-service spa. .A day of pampering at Na Ho'ola Spa can include hot stone massages, sports massages, detox wraps and body wraps along with access to the sauna. The buffet restaurant, Shor Restaurant, serves American cuisine and is open for breakfast. SWIM is the resort's own bar, serving drinks along with lunch and dinner. Spend the day at the beach and enjoy the on-site outdoor swimming pool, 24-hour gym and Hot tub. 10000 square feet (929 square metres) of event facilities include 9 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this Waikiki resort include Honolulu Zoo and Waikiki Shell.

What's nearby

  • Waikiki Beach - 1 min walk
  • Kuhio Beach Park - 3 min walk
  • International Market Place - 6 min walk
  • Honolulu Zoo - 10 min walk
  • Ala Moana Center - 5 min drive

Getting around

  • Hālaulani / Leeward Community College Station - 25 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 29 min drive

Restaurants

  • Cheeseburger in Paradise - 3 min walk
  • McDonald's - 3 min walk
  • Musubi Cafe IYASUME - 1 min walk
  • Eggs 'n Things - 2 min walk
  • Kai Coffee Hawaii - 2 min walk

About this property

Hyatt Regency Waikiki Beach Resort & Spa

Beach spa retreat, walking distance from Kuhio Beach Park
Hyatt Regency Waikiki Beach Resort & Spa offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this resort measures 10000 square feet (929 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and spa services are also featured at the eco-certified Hyatt Regency Waikiki Beach Resort & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this Honolulu resort.

  • 1230 guestrooms or units
  • 40 levels
  • 2 buildings
  • 4 dining venues
  • 2 coffee shops
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1976
  • Deli
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Hyatt Regency Waikiki Beach Resort & Spa offers 1230 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to lanais. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Na Ho'ola Spa has 16 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per night; includes in/out privileges)
  • Covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 44.95 to 44.95 for adults and USD 6 to 44.95 for children
  • 2 coffee shops/cafes
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Kai Coffee
  • Shor Restaurant
  • SWIM
  • The Buffet at Hyatt
  • Tucker & Bevvy

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Spa tub

Family friendly

  • Children's games
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Beach towels
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 40 floors
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Lanai

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 57.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 44.95 to 44.95 for adults and from USD 6.00 to 44.95 for children
  • Covered self-parking fee: USD 55 per night (in/out privileges)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GE-046-203-2896-01
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is GE-046-203-2896-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Regency Waikiki Beach
Hyatt Regency Waikiki Beach Resort
Hyatt Waikiki Beach
Hyatt Waikiki Beach Resort
Resort Waikiki Beach
Waikiki Beach Hyatt
Waikiki Beach Hyatt Regency
Waikiki Beach Resort
Hyatt Regency Waikiki Resort And Spa
Hyatt Regency Honolulu
Hyatt Regency Waikiki Resort Spa
Hyatt Honolulu
Hyatt Regency Waikiki Beach Resort & Spa Hawaii/Honolulu
Hyatt Regency Waikiki Hotel Honolulu
Hyatt Regency Waikiki Beach Resort Spa
Hyatt Regency Waikiki & Spa
Hyatt Regency Waikiki Beach Resort Spa
Hyatt Regency Waikiki Beach Resort & Spa Resort

Frequently asked questions

What is the cancellation policy at Hyatt Regency Waikiki Beach Resort & Spa?

Hyatt Regency Waikiki Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Waikiki Beach Resort & Spa?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Waikiki Beach Resort & Spa on 19 May 2024 start from AU$480.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Waikiki Beach Resort & Spa?

Yep, Hyatt Regency Waikiki Beach Resort & Spa has a covered self car park with in/out privileges for USD 55 per night.

Are there any beaches close to Hyatt Regency Waikiki Beach Resort & Spa?

Yep, Hyatt Regency Waikiki Beach Resort & Spa is a short 1-minute walk from Waikiki Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Hyatt Regency Waikiki Beach Resort & Spa?

Yep, Na Ho'ola Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hyatt Regency Waikiki Beach Resort & Spa have a pool?

Hyatt Regency Waikiki Beach Resort & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:30 AM to 9:00 PM.

What luxury perks are available at Hyatt Regency Waikiki Beach Resort & Spa?

Hyatt Regency Waikiki Beach Resort & Spa features a full-service spa, an outdoor pool and 4 restaurants.

What makes Hyatt Regency Waikiki Beach Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private lanais in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Waikiki Beach Resort & Spa.

Is Hyatt Regency Waikiki Beach Resort & Spa family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Regency Waikiki Beach Resort & Spa is a hit with families.

Does Hyatt Regency Waikiki Beach Resort & Spa serve breakfast?

You bet, buffet brekkie is available daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hyatt Regency Waikiki Beach Resort & Spa?

No, Hyatt Regency Waikiki Beach Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Waikiki Beach Resort & Spa?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Waikiki Beach Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hyatt Regency Waikiki Beach Resort & Spa?

Cats and dogs are welcome at Hyatt Regency Waikiki Beach Resort & Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Is there a golf course on site at Hyatt Regency Waikiki Beach Resort & Spa?

There isn't one on site, but Ala Wai Golf Course is a short 17-minute walk away.

Hyatt Regency Waikiki Beach Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1897 out of 3250 reviews" "
Rating 8 - Good. 782 out of 3250 reviews" "
Rating 6 - Okay. 314 out of 3250 reviews" "
Rating 4 - Poor. 135 out of 3250 reviews" "
Rating 2 - Terrible. 122 out of 3250 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There’s no room service or minbar. Very odd. The location is fantastic and convenient. I would stay there again but it’s not cheap.
Stayed 8 nights in Apr 2024

8/10 Good

Steve Hollis

Travelled with family
Liked: Amenities
It’s nice. Not great but nice. Not much of a pool.
Stayed 5 nights in Feb 2024

4/10 Poor

Salvi

Travelled with family
Disliked: Property conditions & facilities
Stayed in the Penthouse. We were very disappointed with our stay at this property. Upon checkin, there were price issues with the room and it was settle by the manager. Carpet, drapes, couches, tubs, toilets, and chairs all stained badly or ripped. We had the housekeeping manager look at the room and she agreed the room should not have been rented. We were given a small credit for this issue too. The Hyatt should be ashamed of how the property is unkept.
Stayed 8 nights in Feb 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The oceanfront view from our room was incredible, i wasnt expecting it to be quite so breathtaking, i spent alot of time watching the surfers and ocean - different,beautiful shades of blue throughout the day! and worth every extra penny, just gorgeous! the complimentary water bottles were a nice touch!. The breakfast was incredible our first am - blew us away!!. We felt the extra cost of the VIP lounge was very convenient also - free drinks, snacks, meals. Free entertainment - shows in lobby certain nights - hawaiian dancers, hula, fire jugllers, etc. One of my complaints is that we were not aware or given a schedule, so ask for one apon check in if not offered. Very close Walking distant to alot of conveniences, shopping, beach accross the street, etc. my teenagers (13 & 16 years) preferred to stay here over Aulani (we stayed 5 nights after staying here 3 nights). Would definately stay again and upgrade to oceanfront view!

10/10 Excellent

Naylah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location. Everything we needed was in walking distance.
Stayed 7 nights in Feb 2024

8/10 Good

Jerrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great,Great Location. Hotel Room is very old! You pay for the location but at these prices, they can afford updates. Celeberating a special Anniversary and expected a more modern room. We had them to change our beddings because it was soiled at the bottom! WE almost changed rooms which we're happy we didn't because of the location. Daily Resort fee of $56 , was over kill and will be reported to Expedia. However, the staff and facilities were great.
Stayed 7 nights in Jan 2024

6/10 Okay

KATHERINE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was great and very kind. The location is amazing, very central and easy walking distance to many Waikiki locations. The room was clean and spacious. However, the rooms were older and in need of maintenance. Our tub didn’t drain well at all, the sink was smelly and there was a lot of chipped or peeling paint throughout the room/bathroom and balcony. Overall, it was a great location and the atrium were awesome- just the rooms need a bit of help.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jonathon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs was friendly and great restaurant in the hotel .
Stayed 1 night in Feb 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Nice hotel, reasonable price, great location.
The hotel is very large with a big big lobby, shopping area. The location is great- on the nicer end of waikiki and we had a nice view of the ocean from our 19th floor room. Our room was properly cleaned early in the day. By the time we were back from breakfast it was clean. The elevators are awful! You have to wait in line to get on them and sometimes go through two or more elevators filling up before you can get on one. For several hours on one day the hotel had computer issues and nothing could be checked at the front desk. The elevators were not working at all and they had to escort people up a service or emergency elevator. The staff WAS trying to help. Beware the high resort fee. Worse is the $70/night valet service. If you self-park (in the same lot as the valet) you will pay $55/night but they ran out of self-park spots twice on this trip even though we had paid for 24 hours self-park. The valets switched us over to valet park both times because that was the only way to get into the parking garage. The front desk was accomodating when I went up there to fix this and only charged us for the self-park.
Stayed 5 nights in Feb 2024