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Royal On The Park

4.5-star property
152 Alice Street, Brisbane, QLD 1800 796 370
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4.6 out of 5
Wonderful!
See all 355 wotif Reviews

"It was a comfortable stay. The staff were friendly and the rooms very nice. Had terrible problems with the chromecast and sometimes wifi in general. I ... " More

By a verified traveller on Thu 11 Apr 2024

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Hotel Description

A luxury stay in the heart of Brisbane awaits you at Royal On The Park. Within a short 5-minute stroll, you'll find Brisbane City Botanic Gardens and Brisbane Parliament House. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour gym.

The fine-dining restaurant, The Walnut Restaurant, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the spa tub and pool loungers. Business amenities include meeting rooms and a conference center. Other amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Brisbane Central Business District hotel include Queensland University of Technology and Eagle Street Pier.

Deluxe City View Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$172* Per night/room 12 May - 13 May

Executive Spa Suite - inc. bottle of French Champagne and complimentary self parking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium City View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Spa Suite - inc. bottle of sparkling wine and complimentary self parking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Park View King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Park View Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Royal On The Park ratings based on 355 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal On The Park

Everyone (130) Couples (94) Family (86)
4 out of 5
It was a comfortable stay. The staff were friendly and the rooms very nice. Had terrible problems with the chromecast and sometimes wifi in general. It was never really fixed despite attempts.

Posted by on 11 Apr. 2024

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Comment from Hotel Management

11 Apr. 2024 by Assistant Manager

Hi TimThank you for your review. We hope that you did enjoy your time with us and we thank you for your feedback. We hope to see you again soon.

5 out of 5
I loved the helpful staff, and great surroundings of the hotel. I would definitely recommend the stay and hope to re-visit.

Posted by on 8 Apr. 2024

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Comment from Hotel Management

8 Apr. 2024 by Assistant Manager

Hi AnnaThanks for providing such positive feedback regarding your recent stay. It’s pleasing to read that you enjoyed your stay here and I will be sure to share your comments with the team. We look forward to welcoming you back to the property soon.

4 out of 5
Clean spacious great staff

Posted by on 8 Apr. 2024

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Comment from Hotel Management

8 Apr. 2024 by Assistant Manager

Hi LindaIt is a great to hear you had an enjoyable stay and that you found our service to be amazing. We hope to welcome you to the hotel again soon.

3 out of 5
Location great very disappointed you couldn’t get a bottle of water in your room Parking cost $20 a day and a biscuit in room would have been nice with your cup of tea ..

Posted by on 8 Apr. 2024

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Comment from Hotel Management

8 Apr. 2024 by Assistant Manager

Hi JaneThank you for your review. We hope that you did enjoy your time with us and we thank you for your feedback. We hope to see you again soon.

5 out of 5
I love coming back here for a weekend away. It’s always a pleasure.

Posted by on 7 Apr. 2024

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Comment from Hotel Management

8 Apr. 2024 by Assistant Manager

Hi SimonThank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon.

5 out of 5
We had a great experience. It was nice and clean room with great customer service. No issues.

Posted by on 6 Apr. 2024

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Comment from Hotel Management

7 Apr. 2024 by Assistant Manager

Thank you for an amazing review. We are delighted to hear you had a great stay with us at Royal on the Park Hotel & Suites. We look forward to welcoming you back next time you are visiting Brisbane.

5 out of 5
great

Posted by on 4 Apr. 2024

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Comment from Hotel Management

7 Apr. 2024 by Assistant Manager

Thank you for choosing the Royal on the Park Hotel & Suites for your recent stay in Brisbane. We are pleased that you enjoyed your stay and we look forward to welcoming you back again soon

4 out of 5
Don’t normally write reviews but just worth mentioning a few things. No bed, linen or towel for our child. Discovered bar fridge was turned off morning 1 when we went to make a coffee. Mini fresh milk had long since gone off so no coffee. Asked for replacement milk day 1 but never arrived so no coffee morning 2. Lots of city cafes closed due to redevelopment & Easter so limited options for breakfast. Dine in breakfast day 2 was good, as was all other aspects of our stay.

Posted by on 31 Mar. 2024

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Comment from Hotel Management

31 Mar. 2024 by Assistant Manager

Hi JennyThank you for your review. Many of our guests commend the wonderful facilities and service that our hotel provides and it is saddening to hear that your experience was not the same. As customer service is our priority we will be sure to address your concerns immediately. We hope that you did enjoy your stay and we hope to see you soon.

5 out of 5
Great Position and staff very friendly. Early check in was available which was a bonus.

Posted by on 24 Mar. 2024

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Comment from Hotel Management

24 Mar. 2024 by Assistant Manager

Hi J It is a great to hear you had an enjoyable stay and that you found our service to be amazing. We hope to welcome you to the hotel again soon.

4 out of 5
I was excited and looking forward to my stay at Royal on The Park, on arrival I was not disappointed. I felt relaxed as soon as I approached the building with its lush gardens setting and the perfect position of being straight across from the breathtaking Brisbane Botanical Gardens. The interior design filled with old style charm filled me with Joy! So inspiring to see a hotel that still know how to present with class and style where there guests can feel welcome and comfortable. The staff were very friendly and helpful. I loved being there and after check out I took a very relaxing walk in the gardens! So Thankyou I would definitely stay again in my next visit! 😊

Posted by on 19 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Assistant Manager

Thank you for your wonderful review. We are delighted to hear that you enjoyed your time with us and we look forward to welcoming you back very soon.

About the Royal On The Park

Location 152 Alice Street, Brisbane, QLD 4000

Property Features

Royal On The Park offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and a garden are also featured at the luxury Royal On The Park. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Brisbane hotel.

  • 1 building
  • 153 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Built in 1969
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Brisbane Central Station (1.4 km / 0.9 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Royal On The Park offers 153 accommodations with espresso makers and safes. A pillow menu is available. 49-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Brisbane hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Espresso maker
  • Electric kettle
  • Pillow options
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

The Walnut Restaurant - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45 per night.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 37–37 for adults, and AUD 15–15 for children
  • Self parking fee: AUD 35 per night
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 45 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Park Brisbane
  • Royal Park Hotel Brisbane
  • Royal On The Park Hotel Brisbane
  • Royal On The Park Brisbane
  • Royal On The Park Hotel
  • Royal On The Park Brisbane
  • Royal On The Park Hotel Brisbane

You should know

  • Pool access available from 6:30 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.