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3.9 out of 5

"Too close all facilities " More

By a verified traveller on Fri 05 Apr 2024

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Hotel Description

A family-friendly stay in the heart of Ho Chi Minh City awaits you at Royal Hotel Saigon. Within steps you'll find popular attractions like Dong Khoi Street and Ho Chi Minh City Opera House. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a gym.

For a drink, you can stop by the hotel's own lounge bar. Business amenities include meeting rooms, a business center, and limo/town car service. Additionally, you'll find free WiFi in public areas, a gym, and coffee/tea in a common area. Each morning continental breakfast is served between 6:30 AM and 9:30 AM. There's also motorcycle parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star District 1 hotel include Saigon Square and Ben Thanh Market.

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$96* Per night/room 12 May - 13 May

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Super Deluxe

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premier Deluxe

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Orient Deluxe

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Royal Deluxe

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Royal Hotel Saigon ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Royal Hotel Saigon

Everyone (5) Couples (4) Family (5)
5 out of 5
Too close all facilities

Posted by on 5 Apr. 2024

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3 out of 5
Old but convenient

Posted by on 10 May 2023

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Comment from Hotel Management

11 May 2023 by Thuy (Ms)

Dear Ms. Thuy Nguyen, Thank you very much for coming and choosing our service.We would like to thank you for taking the time to share your experiences at our property. We aim to make every stay a memorable experience. Therefore, we take good note of your comments which is to apologize for the inconvenience caused. We look forward to welcoming you back at the hotel on your next visit to our hotel. Sincerely yours, Royal Hotel Saigon.

4 out of 5
Housekeeping super clean. Breakfast buffet nicely set up and good choice of food Location excellent Unfortunately renovating going on at hotel and very noisy at times

Posted by on 28 Feb. 2023

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Comment from Hotel Management

1 Mar. 2023 by Tracy (Ms.)

Dear Mr(s) Angela Blake,Thank you very much for coming and choosing to use our service.We appreciate your positive comments about your stay. Besides, we are happy to like our location and services. We aim to make every stay a memorable experience. Therefore, we take good note of your comments which is to apologize for the inconvenience caused. We look forward to welcoming you back again at the hotel. Sincerely, Royal Hotel Saigon.

4 out of 5
I liked the central position,and the closeness of the hotel to points of interest.

Posted by on 8 Feb. 2023

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Comment from Hotel Management

9 Feb. 2023 by Tracy (Ms.)

Dear Mr(s) Shirley Scriven,Thank you very much for coming and choosing to use our service.We'd love to hear your feedback and use it to review and improve our services as appreciate your positive comments about your stay. We are happy to hear that you like our location and services. We hope that we will welcome you to our hotel soon. Best regards, Royal Saigon Hotel.

5 out of 5
Central location, friendly staff. Didn’t like not being informed about pending Reno when we booked.

Posted by on 8 Feb. 2023

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Comment from Hotel Management

13 Feb. 2023 by Tracy (Ms.)

Dear Mr(s) Shirley Scriven,Thank you very much for coming and choosing to use our service.We appreciate your positive comments about your stay. Besides, we are happy to hear that you like our location and services. We aim to make every stay a memorable experience. Therefore, we take good note of your comments which is to apologize for the inconvenience caused. We look forward to welcoming you back again at the hotel. Sincerely, Royal Hotel Saigon.

5 out of 5
Staff were lovely very friendly people only to happy to help. Hotel is really nice, breakfast buffet was great

Posted by on 16 Sep. 2019

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Comment from Hotel Management

18 Sep. 2019 by Anita Ho

Dear Valued Guest, Warmest greeting from Kim Do - Royal Hotel Saigon. Thank you so much for taking your time to review our hotel. We love to hear about our great staff & services. We really appreciate it and hope to see you on your next trip. Best regards,

4 out of 5
Pool is larger than it looks in photos. Great location

Posted by on 22 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Anita Ho

Dear Valued Guest, Warmest greeting from Kim Do - Royal Hotel Saigon. Thank you so much for taking your time to review our hotel. We appreciate your feedback & look forward to welcome you again on your next trip. Best regards,

5 out of 5
Hotel in the middle of central staff very friendly helpful food clean and fresh. Highly recommend for the price

Posted by , from Sydney on 30 Apr. 2019

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Comment from Hotel Management

2 May 2019 by Anita Ho

Dear Mr. Toohey, Warmest greeting from Kim Do - Royal Hotel Saigon. Thank you for taking your time to review our hotel We appreciate your feedback & look forward to welcoming you again as soonest

4 out of 5
Nice place and good location, however, the airconditioner didn't actually cool the room at all.

Posted by on 20 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Anita Ho

Dear Valued partner, Warmest greeting from Kim Do - Royal Hotel Saigon. Thank you so much for taking your time to review our hotel. We acknowledge your feedback & use it to improve our service We hope to welcoming you again on next your trip

3 out of 5
Service at counter was not overly great. Staff could be rude at times. It was not fabulously clean.

Posted by on 8 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Anita Ho

Dear Valued Guest, Warmest greeting from Kim Do - Royal Hotel Saigon. Thank you for staying with us. We appreciate your feedback. We do apologize for making you feel uncomfortable during your stay. We will take note your review & use it to improve our services, staff also. Once again, thank you for your response & hope to receive your support on next trip.

Property Features

Royal Hotel Saigon offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Spa services, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Royal Hotel Saigon. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Only motorcycle parking is available. This 4-star Ho Chi Minh City hotel is smoke free.

  • 127 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 1994
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Saigon Railway Station (3.6 km / 2.2 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Motorcycle parking only

Room Amenities

Royal Hotel Saigon offers 127 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 44-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 9:30 AM.

Royal Hotel Saigon has a restaurant on site.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 1
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Royal Hotel Saigon offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Royal Hotel Saigon

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Children stay free
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 6
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately VND 175000 per person
  • Airport shuttle fee: VND 715000 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Royal Saigon
  • Royal Hotel Saigon
  • Royal Hotel Saigon Ho Chi Minh City
  • Royal Saigon
  • Royal Saigon Ho Chi Minh City
  • Royal Saigon Hotel
  • Saigon Royal Hotel
  • Hotel Kimdo Royal City
  • Royal Hotel Saigon Hotel
  • Royal Hotel Saigon Ho Chi Minh City
  • Royal Hotel Saigon Hotel Ho Chi Minh City

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.