Save

Splendid Star Grand Hotel & Spa

4.0 star property
Art Deco hotel connected to a shopping centre in Old Quarter with full-service spa

Choose dates to view prices

Splendid Star Grand Hotel & Spa

Photo gallery for Splendid Star Grand Hotel & Spa

Body treatments, body wraps, body scrubs, facials
Junior Suite, 1 King Bed, Balcony, City View | View from room
Property entrance
Honeymoon Room, 1 Queen Bed
Breakfast served

Overview of Splendid Star Grand Hotel & Spa

Reviews
8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Check out the area

Map
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443
  • Popular LocationHoan Kiem Lake6 min walk
  • Popular LocationHanoi Old Town Night Market9 min walk
  • Popular LocationHanoi Opera House15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)45 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 22 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Day Use (Max 4 hours)

Minibar, in-room safe, individually decorated, individually furnished

Day Use (Max 4 hours)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite, 2 Queen Beds, City View

Family Suite, 2 Queen Beds, City View

Family Suite, 2 Queen Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 36.4 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Superior Double Room, 1 Queen Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Family Room, 2 Queen Beds, City View

Family Room, 2 Queen Beds, City View

Family Room, 2 Queen Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 38 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Room
Hanoi Royal Palace Hotel 2
Breakfast included
Spa
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (1800)
The price is AU$94
for 1 night
includes taxes & fees
13 May - 14 May
Hanoi Royal Palace Hotel 2

About the area

Hanoi

Splendid Star Grand Hotel & Spa puts you in the heart of Hanoi, connected to a shopping centre and within just a 10-minute stroll of popular attractions like St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Highlights at this Art Deco hotel include in-room washers/dryers, free WiFi and LCD TVs. .A day of pampering can include massages and body wraps. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute walk of this 4-property class Old Quarter hotel include Hanoi Old Town Night Market and Thang Long Water Puppet Theatre.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk
  • Hoan Kiem Lake - 6 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Dong Xuan Market - 14 min walk
  • Hanoi Opera House - 15 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 46 min drive

Restaurants

  • Pasteur Street Brewing Company - 1 min walk
  • Âu Lac Family Restaurant - 1 min walk
  • Quán Gốc Đa - 2 min walk
  • Phở Ấu Triệu - 1 min walk
  • Nem Nướng Nhà Thờ - 1 min walk

About this property

Splendid Star Grand Hotel & Spa

Art Deco hotel connected to a shopping centre in Old Quarter with full-service spa
Splendid Star Grand Hotel & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. Tour or ticket assistance, a BBQ, and coffee/tea in common area are also featured at the business-friendly Splendid Star Grand Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Hanoi hotel is smoke free.

  • 28 guestrooms or units
  • 9 levels
  • 4 buildings
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Splendid Star Grand Hotel & Spa offers 28 air-conditioned accommodations with washers/dryers and minibars. This individually decorated and furnished accommodation has separate sitting areas. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured parking on site (USD 300,000 per day)

Food and drink

  • Daily buffet breakfast available for a fee: USD 4 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-width doorways

More

  • 4 buildings
  • 9 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Splendid Star Grand Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 350000.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 4 for adults and from USD 3 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Secured self-parking fee: USD 300000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: USD 15 per day
  • Rollaway bed fee: USD 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.
    For guests' safety, the property includes a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hotel Splendid
Splendid Star
Splendid Star Grand
Splendid Star Grand Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel Hanoi
Splendid Star Hotel
Star Grand Hotel
Star Hotel Splendid
Star Splendid Hotel
Splendid Star & Spa Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel & Spa Hotel
Splendid Star Grand Hotel & Spa Hanoi
Splendid Star Grand Hotel & Spa Hotel Hanoi

Frequently asked questions

What is the cancellation policy at Splendid Star Grand Hotel & Spa?

Splendid Star Grand Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Splendid Star Grand Hotel & Spa?

As of 29 Apr 2024, prices found for a 1-night stay for 2 adults at Splendid Star Grand Hotel & Spa on 29 May 2024 start from AU$61.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Splendid Star Grand Hotel & Spa?

Yep, Splendid Star Grand Hotel & Spa has a secured self car park for USD 300000 per day.

Is there a spa on site at Splendid Star Grand Hotel & Spa?

Yep, there is an onsite spa at Splendid Star Grand Hotel & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes Splendid Star Grand Hotel & Spa a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Splendid Star Grand Hotel & Spa.

Is Splendid Star Grand Hotel & Spa family-friendly?

You bet! With amenities like babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Splendid Star Grand Hotel & Spa is a hit with families.

Does Splendid Star Grand Hotel & Spa serve breakfast?

Yeah, travelers speak well of the buffet breakfast here! Served daily from 6:30 AM to 9:30 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Splendid Star Grand Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Splendid Star Grand Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Splendid Star Grand Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Splendid Star Grand Hotel & Spa?

No, pets and service animals are not allowed.

Splendid Star Grand Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 872 reviews" "
Rating 8 - Good. 189 out of 872 reviews" "
Rating 6 - Okay. 72 out of 872 reviews" "
Rating 4 - Poor. 33 out of 872 reviews" "
Rating 2 - Terrible. 33 out of 872 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

cliff

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Harry was a bit pushy on the halong boat trip Demanded we pay in american dollars which we did with travel card then did his own conversion to dong which added more to the trip.Blue Daimond was not the luxury boat that Harry and the brochure made it out to be, with overpriced drinks and overcrowded buffet.
Stayed 3 nights in Mar 2024

6/10 Okay

andrew

Stayed 3 nights in Jan 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Terence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Staff & service
Nice hotel in good old town location
Although hotel room was adequate for our stay as we weren't in the room that long & didn't require much; the photos on the booking looked a lot different to what we had. Hotel staff were lovely & attentive. Location makes it walking distance to most old town sights.
Stayed 3 nights in Dec 2023

10/10 Excellent

Emily

Stayed 2 nights in Jan 2024

8/10 Good

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really appreciated that the wifi was good since I had to work during my stay! Very nice staff!
Stayed 1 night in Jan 2024

2/10 Terrible

Demi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel
The hotel markets itself as a 4 star hotel but it’s really a 2-3 star hotel. It is so old and dirty. The bathroom was absolutely disgusting and I had to wear shower shoes. The room had a werid smell. The pictures of the hotel does not look like the room at all. NOT EVEN CLOSE. the carpet was old and smelly. They had some stains on the wall. My faucet would leak when I would turn it on. The shower head was broken. I asked for half refund but they wouldn’t allow it. We finally got a new room the next day and it was BARELY BETTER. I WOULD NOT RECOMMEND AT ALL.
Stayed 5 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great. Breakfast had a good tasty selection. Went of the recommended Ha Long Bay boat trip which was well worth it. Wifi access intermittent in the room but hey, you don’t go to Vietnam to surf the web. You can do that at home. Overall, for the price, friendliness, location, this place is excellent value for money.
Stayed 4 nights in Dec 2023

6/10 Okay

Mr Fenil, Singapore

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice location with very friendly staff. The room was a bit dusty and the church nearby was very noisy due to the bells ringing regularly. It’s a good place to stay for a short visit.
Stayed 1 night in Dec 2023