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Apart - Hotel Casa Serena

4.0 star property
Family-friendly Guatemala City aparthotel in Zona 10 with free valet parking

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Photo gallery for Apart - Hotel Casa Serena

Front of property
Outdoor pool, pool loungers
Coffee and/or coffee maker
Smart TV
Children's area
Reviews
9.6

Exceptional

Popular amenities

  • DryerDryerDryer
  • PoolPoolPool
  • Barbecue grillBarbecue grillBarbecue grill
  • KitchenKitchenKitchen
  • Pet-friendlyPet-friendlyPet-friendly
  • Outdoor spaceOutdoor spaceOutdoor space

Explore the area

Map
14 Calle 5-09 Zona 10, Guatemala City, Guatemala
  • Popular LocationU.S. Embassy in Guatemala18 min walk
  • Popular LocationLa Aurora Zoo20 min walk
  • Popular LocationPaseo Cayala8 min drive
  • AirportGuatemala City (GUA-La Aurora Intl.)14 min drive

Room options

View all photos for Comfort Suite, 2 Bedrooms, Kitchen

Combined shower/bathtub, free toiletries, hair dryer, towels

Comfort Suite, 2 Bedrooms, Kitchen

10/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 8 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10/10 Exceptional

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 7 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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Adriatika Hotel & Residence
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4.6 out of 5, Wonderful, (566)
The price is AU$223
for 1 night
includes taxes & fees
21 June - 22 June
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About the area

Guatemala City

A family-friendly stay in the heart of Guatemala City awaits you at Apart - Hotel Casa Serena. Within a 20-minute stroll, you'll find popular places like U.S. Embassy in Guatemala and La Aurora Zoo. Highlights at this aparthotel include a restaurant, an outdoor swimming pool and in-room kitchens. .Each apartment is soundproofed and features Smart televisions with cable channels, along with a dryer, free WiFi and free wired Internet. A kitchen comes equipped with a fridge, a microwave and a stovetop, and 24-hour room service is also available. Nice touches to enhance your stay include free toiletries and premium bedding. A living room, a dining area and a TV are also available. .Enjoy the free kids' club, 24-hour gym, kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Zona 10 aparthotel, you'll be 7.6 km (4.7 mi) from Paseo Cayala.
View more Aparthotels in Guatemala CityOpens in a new window

What's nearby

  • Oakland Mall - 8 min walk
  • Embassy of Mexico in Guatemala - 14 min walk
  • U.S. Embassy in Guatemala - 18 min walk
  • La Aurora Zoo - 20 min walk
  • Paseo Cayala - 8 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 15 min drive

Restaurants

  • ‪DEL GRIEGO Fontabella - ‬4 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Casa Escobar Z10 - ‬1 min walk
  • ‪Hacienda Real - ‬3 min walk
  • ‪Palermo Restaurante - ‬7 min walk

About this property

Entire place

Apart - Hotel Casa Serena

Family-friendly Guatemala City aparthotel in Zona 10 with free valet parking
Apart - Hotel Casa Serena offers its guests a kids' pool, an outdoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business centre and a meeting room.

WiFi and wired Internet are free in public spaces. A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Apart - Hotel Casa Serena. You'll have access to the outdoor pool at a partner property. An area shuttle within 5.50 kilometres and an airport shuttle (available on request) are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Guatemala City aparthotel.

  • 30 guestrooms or units
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
  • Dining venue
Apart - Hotel Casa Serena offers 30 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Guatemala City aparthotel provides complimentary wired and wireless Internet access. Smart televisions come with premium cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 4:00 PM
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge) up to 5.50 kilometres
  • Car recommended

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Playground

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils

Dining

  • 24-hour room service
  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Premium bedding
  • Rollaway/extra beds: USD 50.0 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Smart TV with cable service
  • Games room

Outdoor areas

  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 15 per pet per day
  • Deposit: USD 15 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Luggage storage
  • Safe at front desk
  • Free newspapers
  • Vending machine
  • 24-hour front desk
  • Free bottled water

Location highlights

  • In the shopping district
  • In the city centre

Things to do

  • 24-hour gym on site
  • 24-hour health club on site
  • Arcade/game room on site
  • Children's pool on site
  • Free children's club on site
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 30 rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day, plus a deposit of USD 15 per night
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 5)
  • Pet deposit: USD 15 per night
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Casa Serena Guatemala City
Hotel Casa Serena
Casa Serena Guatemala City
Apart Hotel Casa Serena Guatemala City
Apart Hotel Casa Serena
Apart Casa Serena Guatemala City
Apart Casa Serena
Apart Casa Serena Guatemala C
Apart Casa Serena Aparthotel
Apart - Hotel Casa Serena Aparthotel
Apart - Hotel Casa Serena Guatemala City
Apart - Hotel Casa Serena Aparthotel Guatemala City

Frequently asked questions

What is the cancellation policy at Apart - Hotel Casa Serena?

Apart - Hotel Casa Serena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Apart - Hotel Casa Serena?

As of 7 June 2024, prices found for a 1-night stay for 2 adults at Apart - Hotel Casa Serena on 21 June 2024 start from AU$230.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Apart - Hotel Casa Serena?

Yep, Apart - Hotel Casa Serena has a free self car park and free valet parking. Onsite parking is limited.

Does Apart - Hotel Casa Serena have a pool?

Apart - Hotel Casa Serena has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Apart - Hotel Casa Serena?

This property features a 24-hour health club, as well as premium bedding and 24-hour room service.

What makes Apart - Hotel Casa Serena a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Apart - Hotel Casa Serena.

Is Apart - Hotel Casa Serena family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Apart - Hotel Casa Serena is a hit with families.

Is there a free airport shuttle available at Apart - Hotel Casa Serena?

No, but there's an airport shuttle that runs from 7:00 AM - 4:00 PM on request for a fee.

Is there a bar or restaurant at Apart - Hotel Casa Serena?

Yep, you can grab a meal at Apart - Hotel Casa Serena's onsite restaurant.

What time are check-in & check-out at Apart - Hotel Casa Serena?

Check-in begins at 2:00 PM. Check-out time is 1 PM.

Apart - Hotel Casa Serena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 49 out of 66 reviews" "
Rating 8 - Good. 15 out of 66 reviews" "
Rating 6 - Okay. 2 out of 66 reviews" "
Rating 4 - Poor. 0 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic stay. Had a whole beautiful spacious apartment with modern decor: living room, kitchen, bedroom, walk in closet, bathroom. Loved it! Staff is very friendly and helpful, thank you all!
Stayed 2 nights in Feb 2024

6/10 Okay

Nelida

Stayed 1 night in Dec 2023

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Romantic with great food and beautiful pool
Stayed 1 night in Oct 2023

10/10 Excellent

Magaly

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Nelida

Stayed 4 nights in Oct 2022

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay.
Stayed 1 night in Oct 2022

8/10 Good

Nicholas

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed this modern property, and it the breakfast was great. The hot tub broke the morning before we got there and it wasn't fixed until after we left, so that was a bit of a bummer. We will stay here again.
Stayed 1 night in Sep 2022

8/10 Good

Nelida

Business traveller, Travelled with pets
Liked: Amenities, property conditions & facilities
Careful with cleaning, and change of sheets/towels. Unfortunately, encountered lots of human/ pet Hairs in bathtub and restroom and I’ve got very dirty bed sheets. Not enough pillows and water bottles. Overall, great as always.
Stayed 2 nights in Jul 2022

10/10 Excellent

Nelida

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022