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Hard Rock Hotel Guadalajara

4.0 star property
Beaux Arts hotel connected to the convention centre in Zapopan with full-service spa

Choose dates to view prices

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Pool
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Explore the area

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • Popular LocationMinerva Roundabout5 min drive
  • Popular LocationExpo Guadalajara5 min drive
  • Popular LocationAkron Stadium9 min drive
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)34 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed (Rock Royalty)

9/10 Wonderful

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Rainfall showerhead
Private bathroom
Hairdryer
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Hot Tub

9.2/10 Wonderful

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Shower/bath combination
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds (Rock Royalty)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Rainfall showerhead
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

8.6/10 Excellent

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Rainfall showerhead
Hairdryer
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Hot Tub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds, Hot Tub

9.3/10 Wonderful

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Shower/bath combination
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

9.5/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Rainfall showerhead
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds

9.6/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Rainfall showerhead
Hairdryer
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Aerial view
Hotel Riu Plaza Guadalajara
Pool
Spa
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (3223)
The price is AU$188
for 1 night
includes taxes & fees
11 June - 12 June
Hotel Riu Plaza Guadalajara

About the area

Zapopan

At Hard Rock Hotel Guadalajara, you'll be connected to the convention centre and 3.6 km (2.2 mi) from Minerva Roundabout. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A relaxing visit to Rock Spa® can include Swedish massages and sports massages along with body wraps, body scrubs and mani/pedis. The restaurant, Sessions, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the outdoor swimming pool, gym and pool loungers. Business amenities include meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also valet parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Zapopan hotel, you'll be 4.1 km (2.5 mi) from Expo Guadalajara and 4.2 km (2.6 mi) from World Trade Center.

What's nearby

  • La Gran Plaza Fashion Mall - 12 min walk
  • Minerva Roundabout - 5 min drive
  • Expo Guadalajara - 5 min drive
  • Akron Stadium - 9 min drive
  • Basilica de Zapopan - 10 min drive

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 35 min drive

Restaurants

  • Mr. Pampas - 8 min walk
  • Utc-6 Bar Hotel Hard Rock - 1 min walk
  • Agatha Kitchen Bar - Guadalajara - 2 min walk
  • Dogos Nacho - 9 min walk
  • El Socio - 7 min walk

About this property

Hard Rock Hotel Guadalajara

Beaux Arts hotel connected to the convention centre in Zapopan with full-service spa
Hard Rock Hotel Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, spa services, and a library are also featured at the business-friendly Hard Rock Hotel Guadalajara. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This Beaux Arts Zapopan hotel is smoke free.

  • 1 building
  • 348 guestrooms or units
  • 30 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hard Rock Hotel Guadalajara offers 348 accommodations with MP3 docking stations and a safe. A pillow menu is available. Smart televisions come with cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rock Spa®. Services include sports massages, Swedish massages, facials and body wraps. The spa is equipped with a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 30 floors
  • Beaux Arts architecture
  • Building
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • MP3 dock
  • Pay films
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 340 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 330 per vehicle (one-way)
  • Self-parking fee: MXN 60 per day
  • Valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Guadalajara?

Hard Rock Hotel Guadalajara offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on 1 June 2024 start from AU$289.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hard Rock Hotel Guadalajara?

Yep, Hard Rock Hotel Guadalajara has a self car park for MXN 60 per day.

Is there a spa on site at Hard Rock Hotel Guadalajara?

Yep, Rock Spa® is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hard Rock Hotel Guadalajara have a pool?

Yep, and guests recommend it! Hard Rock Hotel Guadalajara has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 7:00 PM.

What luxury perks are available at Hard Rock Hotel Guadalajara?

Hard Rock Hotel Guadalajara features a full-service spa, an outdoor pool and 2 bars.

Does Hard Rock Hotel Guadalajara serve breakfast?

You bet, travelers give high marks to the buffet brekkie here! Offered daily from 8:00 AM to 11:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hard Rock Hotel Guadalajara?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hard Rock Hotel Guadalajara?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hard Rock Hotel Guadalajara?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Guadalajara?

Cats and dogs are welcome at Hard Rock Hotel Guadalajara, with food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Hard Rock Hotel Guadalajara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 915 out of 1344 reviews" "
Rating 8 - Good. 206 out of 1344 reviews" "
Rating 6 - Okay. 114 out of 1344 reviews" "
Rating 4 - Poor. 56 out of 1344 reviews" "
Rating 2 - Terrible. 53 out of 1344 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Margarita

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I believe that when you ran at hotel, Expidia they give you the worst rooms the shower it was broken. They only had one in table. One was missing.
Stayed 1 night in Feb 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

ISRAEL, NAUCALPAN, EDO MEXICO

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Karolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Claudio

10/10 Excellent

andrez

Liked: Cleanliness, staff & service, property conditions & facilities
Bar and music
Stayed 1 night in Feb 2024

10/10 Excellent

Teresa, Riverbank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amazing hotel. Excellent service and staff
Stayed 4 nights in Feb 2024

10/10 Excellent

martha judith

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación y concepto
Stayed 1 night in Jan 2024

10/10 Excellent

Rene

Stayed 3 nights in Jan 2024

10/10 Excellent

estela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an excellent service as always. Just be patient with the elevators.
Stayed 5 nights in Jan 2024