6/10 Okay
Rochelle
10 Mar 2024
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I stayed here out of convenience but also high ratings and good reviews. I agree the staff was very friendly even at the restaurant. The lobby was clean and smelled nice. The room itself was very nice looking and comfortable. Cleanliness of room wasn’t the best. The ice bin wasn’t clean. I always use the little bags because no hotel ever really cleans those but the lid had what appeared to be mold on it and that just made me not even want to touch the bag or any of the little courtesy items in the room. The bed also had hair in it. I tried to convince myself it was left by the housekeeping staff who made the bed but it was multiple strands and they were varying lengths. One looked like a pube. I know even after doing laundry sometimes hair can get left on sheets so I’m hoping it wasn’t a case of lazy staff and the bedding not getting changed between guests. Lastly the bathroom. The rolled washcloths on the shelf had something blue splattered and dried on them . Not sure if it was a cleaning product that accidentally got on them when housekeeping changed over the room or if they just didn’t get changed between guests but it was definitely off putting and made me wonder. Overall it was a nice hotel and I’d stay again
Rochelle
Stayed 1 night in Mar 2024