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5.0 out of 5

"We stayed at the hotel for 14 days. Service was outstanding with minute attention to detail! We were treated like VIPs throughout our stay! The resta ... " More

By a verified traveller on Fri 12 Jan 2024

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Hotel Description

InterContinental Dubai Festival City, an IHG Hotel places you in the heart of Dubai, connected to the convention center and 0.9 km (0.5 mi) from Dubai Festival City Mall. Highlights at this luxury hotel include 4 restaurants, 2 bars/lounges, and a full-service spa.

A day of pampering can include deep-tissue massages, prenatal massages, detox wraps, and body wraps along with access to the spa tub. The buffet restaurant, Anise, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Vista Bar & Terrace is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the outdoor swimming pool, gym, sauna, and kids' swimming pool. 45747 square feet (4250 square meters) of event facilities include a meeting room and a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 11:30 AM. There's also free valet parking, along with the convenience of a free area shuttle.

Attractions within a 10-minute drive of this 5-star Dubai Festival City hotel include Dubai World Trade Centre and Burj Khalifa.

Classic Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
AU$187* Per night/room 1 Jun. - 2 Jun.

Suite, 2 Bedrooms, Business Lounge Access (Club Lounge Access)

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Room, 1 King Bed (Waterfront View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Business Lounge Access (Club Lounge Access)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Classic Room, 2 Single Beds (Waterfront View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

InterContinental Dubai Festival City, an IHG Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for InterContinental Dubai Festival City, an IHG Hotel

Family (1)
5 out of 5
We stayed at the hotel for 14 days. Service was outstanding with minute attention to detail! We were treated like VIPs throughout our stay! The restaurant Anise offers excellent choices. The service was excellent. Two staff members at the Anise restaurant stood out as the perfect hosts. They went beyond the call of duty to ensure we were served well: Ms Dinesha and Mr. Himanshu. I would also thank their supervisor whom I forgot her name. Thank you again for a memorable stay!

Posted by on 12 Jan. 2024

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Comment from Hotel Management

14 Jan. 2024 by Esraa

Dear Mr./MsGreetings from InterContinental Hotel Dubai Festival City! Thank you for your feedback, and we are delighted that you liked your stay with us. Thank you for choosing to stay with us. We look forward to welcoming you again. Best regards,Esraa AdelInterContinental Dubai Festival City, an IHG Hotel

About the InterContinental Dubai Festival City, an IHG Hotel

Location Crescent Drive, Dubai, 45777

Property Features

InterContinental Dubai Festival City, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 45747 square feet (4250 square meters) and includes a conference center. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury InterContinental Dubai Festival City, an IHG Hotel. An area shuttle within 10 kilometers and a shuttle from the hotel to the airport at scheduled times are free. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 508 guestrooms or units
  • 36 levels
  • 4 dining venues
  • 2 bars or lounges
  • 45747 sq ft of conference space
  • 4250 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free airport drop-off, area shuttle within 10 kilometers, and train station pick-up
  • Parking: Free valet parking and self parking

Room Amenities

InterContinental Dubai Festival City, an IHG Hotel offers 508 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. 37-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.

Anise - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.

Karam Al Bahr - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Pierre's Bistro and Bar - This bistro specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.

Choix by Pierre Gagnaire - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Vista Bar & Terrace - This bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 15
  • Deep tissue massage
  • Prenatal massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

InterContinental Dubai Festival City, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 145 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Dubai City
  • InterContinental Dubai Festival City
  • InterContinental Festival
  • InterContinental Festival Dubai City
  • InterContinental Festival Hotel
  • InterContinental Festival Hotel Dubai City
  • Intercontinental Dubai Festival City Hotel Dubai
  • InterContinental Dubai Festival City Hotel
  • InterContinental Festival City Hotel
  • InterContinental Festival City
  • InterContinental Festival Cit
  • InterContinental Dubai Festival City
  • InterContinental Dubai Festival City, an IHG Hotel Hotel
  • InterContinental Dubai Festival City, an IHG Hotel Dubai
  • InterContinental Dubai Festival City, an IHG Hotel Hotel Dubai

You should know

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.