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The Omni Homestead Resort

4.0 star property
Family ski resort with 7 restaurants

Choose dates to view prices

Photo gallery for The Omni Homestead Resort

Hallway
Couples treatment room(s), sauna, hot tub, steam room
Golf
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
7 restaurants, breakfast, lunch, dinner served; American cuisine
Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Hot tubHot tubHot tub
  • Spa
  • Pool
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
7696 Sam Snead Highway, Hot Springs, VA, 24445
  • Popular LocationThe Cascades Golf Course11 min walk
  • Popular LocationHomestead Ski Area13 min walk
  • Popular LocationHomestead Old Course13 min walk

Room options

View all photos for Executive Room, 2 Queen Beds (Homestead)

Resort view

Executive Room, 2 Queen Beds (Homestead)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
Shower/bath combination
  • 42 sq m
  • Resort view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Resort view

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
Shower/bath combination
  • 26 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, View

Resort view

Premier Room, 1 King Bed, View

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
Shower/bath combination
  • 26 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Resort view

Deluxe Room, 1 King Bed

9.1/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Resort view

Deluxe Room, 1 King Bed, View

8.9/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, View

Resort view

Deluxe Room, 2 Queen Beds, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
Shower/bath combination
  • 26 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll in Shower)

Resort view

Deluxe Room, 1 King Bed, Accessible (Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, View

Resort view

Premier Room, 2 Queen Beds, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
Shower/bath combination
  • 26 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds, Accessible

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Queen Beds

Resort view

Premier Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
Shower/bath combination
  • 26 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Studio)

Resort view

Suite, 1 King Bed (Studio)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
Shower/bath combination
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Homestead)

Resort view

Executive Suite, 1 King Bed (Homestead)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite (Landmark)

Resort view

Luxury Suite (Landmark)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • 102 sq m
  • Resort view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Resort view

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • 23 sq m
  • Resort view
  • Sleeps 5
  • 2 Double Beds

View all photos for Luxury Suite (Presidents)

Resort view

Luxury Suite (Presidents)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • 139 sq m
  • Resort view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.2/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 5
  • 2 Double Beds

Traditional Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
Shower/bath combination
  • 16 sq m
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

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About the area

Hot Springs

A family-friendly stay in Hot Springs awaits you at The Omni Homestead Resort. You'll be 5.3 km (3.3 mi) from Garth Newel Music Center and 7.8 km (4.8 mi) from Warm Springs Gallery. Highlights at this ski resort include 7 restaurants, 2 bars/lounges and a full-service spa. .A relaxing visit to Mokara can include deep-tissue massages, hot stone massages and body wraps along with access to the hot springs/mineral springs and sauna. The restaurant, Rubinos, is open for lunch. Lobby Bar is the resort's own bar, serving drinks along with dinner and light fare. Enjoy access to 4 hot tubs and 4 outdoor tennis courts along with a golf course and an indoor swimming pool. 69750 square feet (6480 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find an outdoor swimming pool, free Wi-Fi in public areas and a gym. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Sights in the region of this Hot Springs resort include Falling Springs Waterfall and Lake Moomaw.
View more Resorts in Hot SpringsOpens in a new window

What's nearby

  • The Cascades Golf Course - 11 min walk
  • Homestead Ski Area - 13 min walk
  • Homestead Old Course - 13 min walk
  • Garth Newel Music Center - 7 min drive
  • Falling Springs Waterfall - 16 min drive

Getting around

  • Clifton Forge Station - 33 min drive
  • Hot Springs, VA (HSP-Ingalls Field) - 27 min drive

Restaurants

  • Bacova Beer Company - 6 min walk
  • Warm Springs Inn - 10 min drive
  • Sam Snead's Tavern - 5 min walk
  • Country Cafe - 2 min drive
  • Waterwheel Restaurant - 9 min drive

About this property

The Omni Homestead Resort

Family ski resort with 7 restaurants
During the winter, enjoy on-site recreational activities like downhill skiing, cross-country skiing and snowboarding, and return when the snow melts for a round of golf at the on-site golf course. Indulge in a treatment at the full-service spa or soothe your muscles in one of the 4 hot tubs after a day on the slopes. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the resort's 2 bars/lounges.

There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. This ski resort also offers an indoor pool, an outdoor pool and a children's pool. Parking is available for a fee.

This Hot Springs resort is smoke free.

  • 1 building
  • 483 guestrooms or units
  • 11 levels
  • 7 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 69750 sq ft of conference space
  • 6480 sq. m of conference space
  • Built in 1766
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Omni Homestead Resort offers 483 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

This Hot Springs resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Fridges, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Mokara has 28 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Valet parking on site (USD 36.86 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 34 for adults and USD 18 for children
  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • American Audubon DiningRm
  • Jefferson's Restaurant
  • Lobby Bar
  • Martha's Market
  • Rubinos

Things to do

  • 36 holes of golf
  • 4 outdoor tennis courts
  • 4 spa tubs
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Children's pool
  • Cross-country skiing
  • Designer stores
  • Downhill skiing
  • Ecotours
  • Fishing
  • Fitness classes
  • Full-service spa
  • Game viewing
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Ice skating
  • Indoor pool
  • Kayaking
  • Lazy river
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Piano
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Snow tubing
  • Snowboarding
  • Steam room
  • Tennis lessons
  • Waterslide
  • Wine tasting room
  • Yoga classes
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 69,750 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1766
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's historic Jefferson Pools are closed until further notice.

Access methods

Staffed front desk

Pets

  • Pets: USD 52.65 per pet, per night, plus a one-time cleaning fee of USD 210.60
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.80 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per day
  • Resort fee: USD 51.60 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Ski shuttle
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 34.00 for adults and from USD 18.00 for children
  • Valet parking fee: USD 36.86 per night (in/out privileges)
  • Pet fee: USD 52.65 per pet, per night plus a one-off USD 210.60 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Homestead Omni
Homestead Omni Resort
Homestead Resort
Homestead Resort Omni
Omni Homestead
Omni Homestead Hot Springs
Omni Homestead Resort
Omni Homestead Resort Hot Springs
Omni Resort Homestead
Homestead Hot Springs Virginia
Homestead Resort Hot Springs
The Homestead Hotel Hot Springs
Homestead Hot Springs Va
Homestead Hotel Hot Springs
Homestead Va
Homestead Hot Springs Va
Homestead Resort Hot Springs
Homestead Hot Springs Virginia
Homestead Hotel Hot Springs
Homestead Va
The Omni Homestead
The Omni Homestead Resort Resort
The Omni Homestead Resort Hot Springs
The Omni Homestead Resort Resort Hot Springs

Frequently asked questions

What is the cancellation policy at The Omni Homestead Resort?

The Omni Homestead Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Omni Homestead Resort?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at The Omni Homestead Resort on 17 June 2024 start from AU$648.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Omni Homestead Resort?

Yep, The Omni Homestead Resort has valet parking with in/out privileges for USD 36.86 per night.

Is there a spa on site at The Omni Homestead Resort?

Yep, Mokara is available for guests. It has 4 hot tubs, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does The Omni Homestead Resort have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 8:00 PM.

Does The Omni Homestead Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Omni Homestead Resort?

The Omni Homestead Resort features 4 hot tubs, an outdoor pool and an indoor pool.

What makes The Omni Homestead Resort a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at The Omni Homestead Resort.

Is The Omni Homestead Resort family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that The Omni Homestead Resort is a hit with families.

Does The Omni Homestead Resort serve breakfast?

Yeah, buffet breakfast is served weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at The Omni Homestead Resort?

No, The Omni Homestead Resort does not offer an airport shuttle service.

Is there a bar or restaurant at The Omni Homestead Resort?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Omni Homestead Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at The Omni Homestead Resort?

Yep, The Omni Homestead Resort has a 36-hole golf course. A golf driving range, golf lessons, mini golf and golf caddies are also available.

The Omni Homestead Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 411 out of 810 reviews" "
Rating 8 - Good. 242 out of 810 reviews" "
Rating 6 - Okay. 87 out of 810 reviews" "
Rating 4 - Poor. 48 out of 810 reviews" "
Rating 2 - Terrible. 22 out of 810 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Valeriy

Travelled with family
A nice resort with a lot of amenities.
Stayed 7 nights in Feb 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for an excellent, memorable stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great family weekend getaway at the Omni Homestead! The property is stunning and well kept. Staff is super friendly and helpful. Food was good in all restaurants we tried. Lots of activities for the whole family. Overall a great place to relax and enjoy nature. We will return for sure!
Stayed 2 nights in Feb 2024

6/10 Okay

Lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Liked all the dufferent social areas. the social hour was nice -live music! staff was very good.
Stayed 3 nights in Feb 2024

8/10 Good

Steven

Travelled with family
Liked: Staff & service
Very historical property. Everything to do is on property. The town is very small and not worth talking about. The restaurants on property are good but quite expensive. Our room smelled musty but not too bad. The SPA is okay and expensive for what you get. I'm glad we went but for me it's a "one and done".
Stayed 3 nights in Feb 2024

6/10 Okay

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We went Tues-Friday and it was VERY empty... gave us "The Shinning" vibes. By Friday it was getting busier for the weekend, which was nice. The spa was expensive and half of it was not working. The hot springs pool had a lot of algae and we didn't go in. The pool and hot tub were nice. The massage was okay. The day use spa is supposed to include a warm room (nice) warming chairs (ok), cold room (was broken), steam room (broken; only was 80 degrees). It was dated and kind of gross. It's an historic building, so probably should give it the benefit of the doubt, but it seemed too large to manage and constant repairs/broken areas. Pet peeve, but not a major issue is that valet parking is required ($35/day) and the car is 5 minutes away, so every time we left felt like a hassle even thought we are in the middle of nowhere. Staff was very friendly and helpful, which was lovely.
Stayed 3 nights in Feb 2024

6/10 Okay

Liqiong

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I enjoyed the activities and dinning experience in the resort. The Warm Spring pool experience was amazing. The food was great. All the staff are super nice. The only complain I have is my room. The heat unit was very loud, and it keeps going on and off, making it very difficult to fall asleep, and would wake up multiple times by the noise even after falling asleep. Our room was right next to the elevator which making it worse. There were a lot of ladybugs on the windows, I am talking about over 50 of them total in 3 windows total. For $500 a night, I am expecting better than this. Besides the room, everything else was amazing. But not getting a good sleep took all the bonus points off for me.

10/10 Excellent

Hema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply wonderful resort with a great staff. We are impressed!
Stayed 1 night in Jan 2024