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Inn Cairns Boutique Apartments

3.5-star property
71 Lake Street, Cairns, QLD 1800 796 370
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4.2 out of 5
Very good!
See all 256 wotif Reviews

"Property is very tired. Pool dirty and bbq unusable. Furnishings old and cushions need a wash. Although area is a bit seedy the apartments are well ... " More

By a verified traveller on Thu 03 Aug 2023

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Hotel Description

At this aparthotel you'll be within just a 10-minute stroll of Cairns Night Markets and Cairns Esplanade. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a TV with cable channels, and the apartment features free WiFi, a balcony, and a hair dryer. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, an iron/ironing board, and free toiletries are also available. Weekly housekeeping is available.

This aparthotel offers free WiFi in public areas, a rooftop terrace, and a 24-hour front desk. Other amenities include laundry facilities, a garden, and barbecue grills. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 3.5-star Cairns Central Business District aparthotel include Cairns Central Shopping Centre and Cairns Convention Centre.

City Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Inn Cairns Boutique Apartments ratings based on 256 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Inn Cairns Boutique Apartments

Everyone (144) Couples (68) Business (1) Family (33)
3 out of 5
Property is very tired. Pool dirty and bbq unusable. Furnishings old and cushions need a wash. Although area is a bit seedy the apartments are well situated to be close to everything. Staff were good.

Posted by on 3 Aug. 2023

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Comment from Hotel Management

9 Aug. 2023 by Elisa

Dear Margaret, we thank you for your review.Kind RegardsReception

4 out of 5

Posted by on 16 Jul. 2023

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Comment from Hotel Management

26 Jul. 2023 by Elisa

Dear Kathleen, thank you for your positive review.Kind RegardsReception

5 out of 5
We liked being in the Centre of town, where we could walk to everything.

Posted by on 1 Jul. 2023

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Comment from Hotel Management

3 Jul. 2023 by Harry

Hi Ian,Thank you very much for your positive review which we really appreciate. We shall look forward to your next visit.With kind regards,Rani

2 out of 5
Not so cheap, but definitely nasty! This place is grotty, falling apart and surrounded by horrendously loud homeless people keeping you awake until all hours of the night. I’m tipping the last time any maintenance has been done on this property is a decade ago, as that’s when the last test and tag was done on their appliances. Black mould in the bathroom, filthy tired fixtures and fittings. Bed bugs and cockroaches. Unsafe and unsatisfactory standard for the provision of accommodation in 2023 in Australia. Run, run far away from this place.

Posted by on 16 Jun. 2023

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Comment from Hotel Management

16 Jun. 2023 by Harry

Hi Gary,Not sure if you have these many problems why these issues not addressed in the reception as we take bed bugs issue very seriously and have not seen any complaint from you during your stay and the room is newly painted .Hope you enjoyed rest of your stay at cairnsRegardsReception

5 out of 5
Awsome

Posted by on 1 Jun. 2023

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Comment from Hotel Management

2 Jun. 2023 by Harry

Hi David,Thank you for your very positive review which we really appreciate. Kind Regards

4 out of 5
We faced onto Lake st. A little noisy for us. Overall, fantastic units and convenient for access to the Esplanade. Off-street parking a bonus too. Will stay again.

Posted by on 28 May 2023

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Comment from Hotel Management

30 May 2023 by Harry

Hi Sandra,Thanks for your review next time will make sure will keep you on the other side of the unit which is quite and you do not hear much noise.Regards

4 out of 5
Good location

Posted by on 28 May 2023

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Comment from Hotel Management

30 May 2023 by Harry

Hi Anthony,Thanks for your review and hope to see next time when you visit cairns.Regards

3 out of 5
Plus: Loved the LOCATION. Within walking distance to everything. Minus: Dated decor, worn-out mattress, bedroom door can't be closed due to the bed being too big for the room. Water pressure problem in bathroom & kitchen with the very real possibility of scalding. Staff seem uninterested being there...and that is only the beginning.

Posted by , from SYDNEY on 27 May 2023

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Comment from Hotel Management

30 May 2023 by Elisa

Dear JOhn, we thank you for the review. Kind Regards Reception

1 out of 5
Unit had not been serviced. The bedroom carpet was dirty. No bulb in the bedside lamp. Fridge was dirty and utensils need replacing. Booked for two weeks but left after first night.

Posted by on 17 May 2023

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Comment from Hotel Management

30 May 2023 by Elisa

Dear Carol, thank you for your review.Kind RegardsReception

3 out of 5
The location was perfect, check in was good, nice young girl on Reception was helpful. However Sunday morning at 8:30 we got a phone call asking if we had a key to the room and had we checked out yet? Check out is 11am! When I spoke to the lady on Reception as we left (different person from yesterday) she barely looked up from her computer ( she was reading the news online) I expressed my discomfort with the phone call and being woken up early, she said “ ok no worries” She was quite rude in her response. No customer service what so ever.

Posted by on 16 Apr. 2023

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Comment from Hotel Management

17 Apr. 2023 by Harry

Hi Diana,Let me clarify that check out time is 10:00AM not 11:00AMand another thing is your friend Mcleanna who stayed in the same room the day before you checked in has not returned the keys during check out and said the keys are with you as a manager there is nothing wrong to check the keys as it is a security if we loose the keys anyone can sneak in to the room that the reason I have to call just to make sure the keys are safe.Hope you guys enjoyed your stay .Regards

About the Inn Cairns Boutique Apartments

Location 71 Lake Street, Cairns, QLD 4870

Property Features

As a guest of this aparthotel, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. Public spaces have free WiFi. This aparthotel also features barbecue grills, a garden, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Cairns aparthotel.

  • 1 building
  • 35 guestrooms or units
  • 6 levels
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cairns Station (1.8 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

This aparthotel offers 35 accommodations with washers/dryers and hair dryers. Rooms open to balconies. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Cairns aparthotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boutique Cairns
  • Cairns Boutique
  • Inn Boutique Apartments
  • Inn Cairns Boutique Apartments
  • Cairns Boutique Apartments
  • Cairns Apartments Cairns
  • Inn Cairns Boutique Apartments Cairns
  • Inn Cairns Boutique Apartments Aparthotel
  • Inn Cairns Boutique Apartments Aparthotel Cairns
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.