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Crystalbrook Bailey

5.0 star property
Luxury eco-certified hotel, walk to Cairns Esplanade

Choose dates to view prices

Photo gallery for Crystalbrook Bailey

Front of property - evening/night
Poolside bar
In-room safe, desk, blackout curtains, soundproofing
3 restaurants, breakfast served
Urban Master | View from room
Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Parking availableParking availableParking available

Explore the area

Map
163 Abbott Street, Cairns, QLD, 4870
  • Popular LocationCairns Esplanade2 min walk
  • Popular LocationCairns Central Shopping Centre7 min walk
  • Popular LocationCairns Marlin Marina10 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)10 min drive

Room options

View all photos for Urban King

View from room

Urban King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Residence

In-room safe, desk, blackout curtains, soundproofing

Two Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Urban Twin

In-room safe, desk, blackout curtains, soundproofing

Urban Twin

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Urban Queen

In-room safe, desk, blackout curtains, soundproofing

Urban Queen

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Urban

In-room safe, desk, blackout curtains, soundproofing

Family Urban

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Bathrobes
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Urban Master

Urban Master

Urban Master

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Residence

In-room safe, desk, blackout curtains, soundproofing

One Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Residence

In-room safe, desk, blackout curtains, soundproofing

Three Bedroom Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
  • 95 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Similar properties

Exterior
Crystalbrook Flynn
Pool
Spa
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (458)
The price is AU$253
for 1 night
includes taxes & fees
28 May - 29 May
Crystalbrook Flynn

About the area

Cairns

A luxury stay in Cairns awaits you at Crystalbrook Bailey. Within steps you'll find Cairns Esplanade and Cairns Central Shopping Centre within a 10-minute stroll. Highlights at this eco-friendly hotel include 3 restaurants, 3 bars/lounges and an outdoor swimming pool. .The steakhouse, CC's Bar & Grill, is open for breakfast and dinner. Arte is the hotel's own wine bar, serving drinks along with dinner. Added amenities include free Wi-Fi in public areas, a 24-hour gym and free use of bicycles. There's also the convenience of self parking. .Within a 15-minute walk of this 5-property class Cairns Central Business District hotel, attractions include Cairns Marlin Marina and Reef Fleet Terminal.

What's nearby

  • Cairns Esplanade - 2 min walk
  • Cairns Night Markets - 2 min walk
  • Cairns Central Shopping Centre - 7 min walk
  • Cairns Marlin Marina - 10 min walk
  • Reef Fleet Terminal - 10 min walk

Getting around

  • Cairns Station - 12 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive

Restaurants

  • Flynn's Italian by Crystalbrook - 3 min walk
  • Grill'd - 4 min walk
  • Dundee’s at the Cairns Aquarium - 4 min walk
  • The Courtyard - 3 min walk
  • Pho Street Cairns - 2 min walk

About this property

Crystalbrook Bailey

Luxury eco-certified hotel, walk to Cairns Esplanade
Crystalbrook Bailey offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

The luxury Crystalbrook Bailey also features tour/ticket assistance, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Cairns hotel is smoke free.

  • 217 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Crystalbrook Bailey offers 217 air-conditioned accommodations with espresso makers and a safe. Flat-screen televisions come with digital channels, first-run films and Netflix. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Arte
  • CC's Bar & Grill
  • Pachamama

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • First-run films
  • Flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from 15 April 2024 to 28 June 2024 (completion date subject to change). The following areas are affected:
  • Lift
  • Lobby
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, JCB International and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystalbrook Bailey Hotel
Crystalbrook Bailey Cairns
Crystalbrook Bailey Hotel Cairns
Bailey a Crystalbrook Collection Hotel
Bailey a Crystalbrook Collection Hotel Residence

Frequently asked questions

What is the cancellation policy at Crystalbrook Bailey?

Crystalbrook Bailey offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crystalbrook Bailey?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Crystalbrook Bailey on 26 May 2024 start from AU$193.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crystalbrook Bailey?

Yep, Crystalbrook Bailey has a self car park for AUD 12 per day. Onsite parking is limited.

Are there any beaches close to Crystalbrook Bailey?

The closest beach to Crystalbrook Bailey is Palm Cove Beach (21.2 km).

Does Crystalbrook Bailey have a pool?

Crystalbrook Bailey has a pool. The pool is open 6:00 AM to 9:00 PM.

What luxury perks are available at Crystalbrook Bailey?

Crystalbrook Bailey features an outdoor pool, 3 restaurants and 3 bars.

What makes Crystalbrook Bailey a romantic place to stay?

Poolside dining and a bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Crystalbrook Bailey.

Does Crystalbrook Bailey serve breakfast?

Yeah, brekkie is served daily.

Is there a free airport shuttle available at Crystalbrook Bailey?

No, Crystalbrook Bailey does not offer an airport shuttle service.

Is there a bar or restaurant at Crystalbrook Bailey?

Yep, you can grab a meal at Crystalbrook Bailey's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Crystalbrook Bailey?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Crystalbrook Bailey?

No, only service animals are allowed.

Crystalbrook Bailey Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 310 out of 462 reviews" "
Rating 8 - Good. 101 out of 462 reviews" "
Rating 6 - Okay. 27 out of 462 reviews" "
Rating 4 - Poor. 18 out of 462 reviews" "
Rating 2 - Terrible. 6 out of 462 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All over first class property and service
Stayed 2 nights in May 2024

10/10 Excellent

Dale

Very central great position and property in really good order
Stayed 1 night in May 2024

6/10 Okay

Vanessa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were great, the hotel in general is fine however our room had a really bad smell, likened to wet carpet or mould Reported it so hopefully gets sorted
Stayed 1 night in Apr 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Apr 2024

8/10 Good

Kylee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right in the hub of Cairns central. Easy to walk to all locations
Stayed 1 night in Apr 2024

8/10 Good

Annette

Travelled with partner
Liked: Staff & service
The facility was lovely, but we had an issue with a mouldy smell in our room and asked to be swapped, which was great. Also one of the pool towels we used was soiled when we went to use it.
Stayed 1 night in Apr 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean modern hotel in the heart of cairns. The room was clean and updated, the only things I would improve are a room service menu in the room and $38 for the breakfast was too expensive
Stayed 1 night in Mar 2024

10/10 Excellent

Kris

Stayed 1 night in Mar 2024

10/10 Excellent

Suzanne

Stayed 1 night in Mar 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had adequate access & facilities for disabled. Room I was in was slightly cramped however I take blame for that because I should have stipulated smaller bed to enable more wheelchair room.
Stayed 1 night in Feb 2024