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3.8 out of 5

"Very helpful manager at check in, check out and with assistance. Good location. It was quiet in the apartment we had on the side away from Leichhardt ... " More

By a verified traveller on Wed 13 Mar 2024

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Hotel Description

Sedgebrook Apartments places you in the center of Brisbane, connected to a shopping center and within just a 15-minute stroll of popular places like Roma Street Parkland and Queen Street Mall. Highlights at this hotel include a restaurant, and in-room kitchens and washing machines.

For a drink, you can stop by the hotel's own lounge bar. Other amenities include free WiFi in public areas, a free manager's reception, and a coffee shop/cafe. There's also self parking, along with the convenience of an area shuttle.

Within a 20-minute walk of this 3.5-star Spring Hill hotel, attractions include Treasury Casino and Brisbane Showgrounds.

Standard Apartment, 1 Bedroom, Non Smoking, Kitchen (1 Night Flashing Deal)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$319* Per night/room 30 Apr. - 1 May

Standard Apartment, 1 Bedroom, Kitchen (5 Nights Advanced)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Bedroom, Kitchen (3 Nights)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Bedroom, Non Smoking, Kitchen (14 Nights pay less)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Bedroom, Kitchen (7 Nights Value Pack)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Bedroom, Kitchen (2 Nights Special)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sedgebrook Apartments ratings based on 48 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sedgebrook Apartments

Everyone (25) Couples (17) Family (6)
5 out of 5
Very helpful manager at check in, check out and with assistance. Good location. It was quiet in the apartment we had on the side away from Leichhardt St.

Posted by on 13 Mar. 2024

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2 out of 5
The staff were lovely, extremely helpful with information and very accommodating. The rooms however were dirty - food stains down cupboard doors, inside drawers dirty, cutlery draw lined with toilet paper. Would call it a very poor clean between bookings.

Posted by on 19 Feb. 2023

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1 out of 5
The glass doors where dirty the shower was dirty carpet and lounge chairs dirty and stained. We had to go and buy detol wipes and Glen20 from IGA we where to scared to touch any surface We had to clean down the kitchen benches and shower. There was a build up of dust on furniture. The toilet seat was loose and had marks on it. The curtains in bedroom stunk and blinds in lounge where dirty. For the money we paid we are very disappointed it was our honeymoon and we where looking forward to the break. Outside of building we counted 4 syringes on the ground and in the gutter. We would not recommend this property to anyone. Jennifer

Posted by on 7 Nov. 2022

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3 out of 5
Mould around bath tub. Silicone needs replacing. Dust all over bed side lamp and other places. Uncomfortable lounge chair. Had to prop up with pillows. Patio dusty. Chairs dirty. Shower over bath tub. Dangerous.

Posted by on 15 Oct. 2022

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5 out of 5
The staff were very friendly and helpful. The apartment was clean. The bed was amazingly comfortable. The balcony was lovely to sit outside with a coffee even though it was raining. Close walk to all facilities and Queen Street Mall, and the museum was walking distance! Would highly recommend the Sedgebrook apartments and will definitely stay there again the next time we are in Brisbane

Posted by on 23 May 2022

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5 out of 5
Na Xue the manager is really friendly and very accommodating. She went out of her way to check us in early, get us a 2nd key for the apartment and a plug for the bath. Apartments are spacious and in a great location. Would definitely stay again!

Posted by on 10 May 2022

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4 out of 5
would live to have had the opportunity to utilise the terrace. super quick response to any query or issue. loved my stay

Posted by on 7 Sep. 2018

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Comment from Hotel Management

12 Sep. 2018 by Suzhen

How nice to have you here and Thank you very much for your high score.

1 out of 5

Bad service, staff are out of line,

I didn’t like the place one bit, for starters the decor is tacky and the carpets are not clean, the room smells, and the Staff im charge might charge you extra electricity at the end of your stay, it’s ridiculous!! She thinks she can barge into your life... not very professional, I would not stay here and I definetly dont recommend!

Posted by , from sydney on 18 Nov. 2017

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Comment from Hotel Management

6 Dec. 2017 by su

The feedback was not true fact. This guest had her second time stay because she felt comfortable from her first time stay then came back again

1 out of 5

the unit was very dusty

Pros: i dont like all that security if you have friends staying on a different floor very hard to see them unless you both go on the ground floor to met them there is no way to get some supplies like milk bread etc. close by and felt very hemd in
Cons: the hotel was nice when we use it long time ago but now the unit was dirty dusty
Location: like i told you we had to walk a far way to get some milk and bread toliet rolls etc.

Posted by on 7 Nov. 2016

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Comment from Hotel Management

7 Mar. 2017 by Crystal

Dear guest, thank you so much for your feedback, as you know our building is armed with security system considering our guest's safety reason, hope you can understand, if you need visit your friend will have to register with us first, hope you can understand. Regarding the supplies of milk and bread, as while you booking, your room type information is clearly outlined, based on the lower rate it is not provided, hope you can understand. As instructed, the convenient shop is actually just across the road rather than walk far away from the apartment, the IGA, 711, Edward convenient shop is just around the corner:-) Thanks again for staying with us, hope can help you well next time:-)

5 out of 5

It's all about location

Pros: Location Facilities Cleanness Layout
3 - 4 block walk into Brisbane City, 2 block walk to Brisbane Central Station. Short walk to Roma St Gardens which is a must see whilst in Brisbane. Short walk to Roma St Station. Pick up and drop off at the door using Conxion Connect Brisbane which is much cheaper than the train. Used Translink Go Card to get around and when we finished provided a refund of card cost and unused credits. Can walk to South Bank or use the City Hopper free ferry.

Posted by , from Melbourne Vic on 19 Jul. 2016

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Comment from Hotel Management

7 Mar. 2017 by Crystal

Thank you so much for your feedback, see you next time:-)

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. WiFi and wired Internet are free in public spaces. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at Sedgebrook Apartments. An area shuttle within 0.2 km is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this Beaux Arts Brisbane hotel.

  • 1 building
  • 20 guestrooms or units
  • 6 levels
  • Manager's reception (free)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Brisbane Central Station (1 km / 0.6 mi)
  • Property shuttles: Area shuttle within 0.2 km available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

Sedgebrook Apartments offers 20 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas and include desks. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. This Brisbane hotel provides wired and wireless Internet access for a surcharge. Flat-screen televisions are featured in guestrooms. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Dining room
  • Sitting area
  • Memory foam beds
  • Flat-screen television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

The hotel hosts a free manager's reception on select days.

Sedgebrook Apartments has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 15
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9 AM - 5 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 9 AM - 5 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-out is available.

  • No cots (infant beds) available
  • Children stay free
  • Service animals are allowed
  • One child stays free
  • UnionPay
  • Staffed front desk
  • Children stay free - maximum age 3
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 10 per 24-hour period (rates may vary)
  • Self parking fee: AUD 10 per day
  • Late check-out fee: AUD 15 (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sedgebrook Apartments Spring Hill
  • Sedgebrook Apartments
  • Sedgebrook Apartments Hotel
  • Sedgebrook Apartments Spring Hill
  • Sedgebrook Apartments Hotel Spring Hill

You should know

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.