The Residence Bintan

5.0 star property
Hotel with private beach and full-service spa

Choose dates to view prices

Photo gallery for The Residence Bintan

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Deluxe Villa, 1 Bedroom, Beachfront
BBQ/picnic area
2 restaurants, breakfast served
Reviews
9.2

Wonderful

Popular amenities

  • Spa
  • Pool
  • On private beach
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
Map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153

Room options

Deluxe Villa, 1 Bedroom, Beachfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Day bed
  • Beach view
  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom, Beachfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Day bed
  • Beach view
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms, Beachfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
2 bedrooms
Blackout curtains
Day bed
  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

Room, 1 Bedroom, Terrace (Garden)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Villa, 1 Bedroom, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Day bed
  • Sea view
  • Sleeps 3
  • 1 King Bed

Garden Suite (Upper)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Ceiling fan
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Sea View Suite (Upper)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed - single
Ceiling fan
Blackout curtains
Separate bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

One Bedroom Upper Garden King Suite

  • Sleeps 3
  • 1 King Bed

One Bedroom Upper Sea View King Suite

  • Sleeps 3
  • 1 King Bed

Two Bedroom Beachfront Villa

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

One Bedroom Garden Terrace Twin Suite

  • Sleeps 3
  • 2 Single Beds

One Bedroom Upper Sea View Suite

  • Sleeps 3
  • 1 King Bed

One Bedroom Upper Garden Suite

  • Sleeps 3
  • 1 King Bed

One Bedroom Garden Terrace

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

One Bedroom Deluxe Beachfront Villa

  • Sleeps 3
  • 1 King Bed

One Bedroom Deluxe Sea View Villa

  • Sleeps 3
  • 1 King Bed

One Bedroom Beachfront Villa

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Bintan

A luxury stay in Bintan awaits you at The Residence Bintan. You'll be 25 km (15.5 mi) from Trikora Beach and 33.8 km (21 mi) from Tanjung Pinang Ferry Terminal. Highlights at this beachfront hotel include 2 restaurants, a full-service spa and a private beach. .A day of pampering can include massages and body wraps along with reflexology and mani/pedis. The restaurant, The Dining Room, is open for breakfast, brunch, lunch and dinner. Pool Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the outdoor swimming pool, free kids' club, gym and steam room. 484 square feet (45 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and free use of bicycles. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this 5-property class Bintan hotel, you'll be 28 km (17.4 mi) from Santa Maria Cave and 32.1 km (19.9 mi) from Senggarang.

Restaurants

  • Kedai Kopi Wani - 15 min drive
  • Sunmoon Kelong Restaurant - 21 min drive
  • Dapur Mimi - 17 min drive
  • Kedai Kopi CAHAYA Special Otak-Otak - 21 min drive
  • Kedai kopi "ARMED" - 20 min drive

About this property

The Residence Bintan

Hotel with private beach and full-service spa
Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Residence Bintan such as a complimentary children's club and an outdoor pool.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a steam room and a fitness centre. Free self parking is available.

This 5-star Bintan hotel is smoke free.

  • 127 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Conference rooms
  • 484 sq ft of conference space
  • 45 sq. m of conference space
  • Built in 2017
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The Residence Bintan offers 127 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation is furnished with single sofa beds and desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This Bintan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Area shuttle (surcharge) up to 25 kilometres
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Pool Bar
  • Rica Rica
  • The Dining Room

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Boat and paddles
  • Boat tours
  • Bodyboard
  • Canoeing
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Playground
  • Snorkelling
  • Steam room
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (484 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Laptop-compatible safe
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Residence Bintan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 720000 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000.0

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: IDR 720000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

Frequently asked questions

What is the cancellation policy at The Residence Bintan?

The Residence Bintan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Residence Bintan?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at The Residence Bintan on 19 May 2024 start from AU$236.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Residence Bintan?

Yep, The Residence Bintan has a free self car park.

Are there any beaches close to The Residence Bintan?

The closest beach to The Residence Bintan is Desaru Beach (78.8 km).

Is there a spa on site at The Residence Bintan?

Yep, there is an onsite spa at The Residence Bintan. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Residence Bintan have a pool?

The Residence Bintan has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 6:00 PM.

What luxury perks are available at The Residence Bintan?

The Residence Bintan features a private beach, a full-service spa and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes The Residence Bintan a romantic place to stay?

A private beach and couples dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at The Residence Bintan.

Is The Residence Bintan family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Residence Bintan is a hit with families.

Is there a free airport shuttle available at The Residence Bintan?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at The Residence Bintan?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Residence Bintan?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Residence Bintan?

No, pets and service animals are not allowed.

The Residence Bintan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 243 out of 358 reviews" "
Rating 8 - Good. 92 out of 358 reviews" "
Rating 6 - Okay. 13 out of 358 reviews" "
Rating 4 - Poor. 8 out of 358 reviews" "
Rating 2 - Terrible. 2 out of 358 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Faisal

Stayed 3 nights in Jan 2024

10/10 Excellent

Karen

Stayed 2 nights in Dec 2023

8/10 Good

Han

Stayed 2 nights in Dec 2023

10/10 Excellent

Jainy Hazim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Ervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5-star accommodations and some of the most thoughtful, friendly and attentive staff I've had anywhere. Restaurants are very good, spa was great and the whole area feels private and cosy, with easy access via foot or bicycles (2 of which are provided for eat villa). It's pretty self-contained and excellent if you want privacy and a quiet resort that's great for couples or families. Some of the less positive aspects is that it's quite far from the ferry terminal (about an hour) and can be a bumpy ride on a minivan. I don't think the activities are many for big families with really active kids and adults. Lastly, the beach isn't great at all. I guess Bintan isn't really known for its pristine beaches, but the one at this resort is muddy and almost unsightly. Maybe it's just the monsoon season. Also, it faces east so no picturesque sunset beach photos (not a problem for me).
Stayed 2 nights in Dec 2023

10/10 Excellent

Yixin

Stayed 3 nights in Dec 2023

10/10 Excellent

Edwin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, great for families
Stayed 2 nights in Dec 2023

10/10 Excellent

Gary

Stayed 3 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was over an hour from the ferry terminal so that was a negative factor for us when considering door-to-door travel. The staff were really fantastic, they definitely made the trip a pleasant experience and did everything to make us welcome and any support we needed. If the staff were not so amazing we would have been disappointed. The breakfast was great. The in-room dining food was ok, chips were often cold and not enjoyable, there was a limited selection of food, good for only 3-4 days. The rooms were of an ok standard, the cleanliness was excellent, and the housekeeping was great too. And the water boys, very fast. The kids rope course was closed, not advised in advance. The ATV and water sports staff were amazing too. Based on what we spent and the travel time though, in hindsight, I would have chosen a place in Phuket, close to restaurants and within 20 minutes of the airport. More variety and similar quality.
Stayed 4 nights in Nov 2023

10/10 Excellent

Buck Hong

Stayed 3 nights in Nov 2023