10/10 Excellent
noah
29 Jan 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience and great stay! Would recommend and would visit again. This resort has everything we want in an all inclusive experience. Plenty of shade on the beach, food and bars everywhere, a comfortable bed and large room, and wildlife everywhere. Specific shoutouts to the following staff members:
Karen - very friendly and attentive beach waitress
Yolanda - exceptional waitress at the Japanese restaurant
Edgar - helpful restaurant manager that made us feel valued and special
Mateo - exceptional server at the French restaurant
Juan - very attentive waiter at the buffet
The cons list is small and negligible, but here are a couple things we noticed:
- Grout in our bathroom was starting to look a bit dirty
- sand on beach was a bit “rocky” and compacted
- specialty restaurants can be tough to get scheduled even though they aren’t physically full
noah
Stayed 6 nights in Jan 2024