4/10 Poor
Tania
Travelled with family, Business traveller
4 Jan 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hate leaving a review like this but, it’s absolutely necessary. Keep in mind, I have stayed at this property many times over a five year period. I was very disturbed upon our arrival 1/1/24. When we arrived to the property, we rang a bell for the attendant to check us into our rooms which isn’t so unusual but, we never seen him again. No attendant or security staff ever seen again at the front desk or elsewhere on the property. The doors to the front office and hotel were left completely unlocked, unattended and unsecured the entire time. Even the door lock mechanisms were missing for anyone to walk in and do a “stick up” to rob guests, room to room. It was like a ghost town hotel, nothing was operable. The coke and ice machines were all rusted out, didn’t work. We had to search for someone to get ice and when the guy got us ice from the office supply room, we watched him get our ice with his bare hands. Sorry but, I have no clue where his hands have been. The room itself was ok but in cleanliness, it wasn’t a fail, hadn’t been cleaned and disinfected. There was dust all over including in the ice bucket, dirt accumulation on the light switches that I had to wipe down with a Lysol wipe, there was pubic hairs in our shower and drops of blood on the floor. You can tell the shower curtain hadn't seen Clorox ever in its existence. It was a very uneasy stay and so sad. This hotel use to be filled with guests, attendants, maintenance and cleaning personal on the property.
Tania
Stayed 1 night in Jan 2024