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Wellness Hotel Alpenhof

4.0 star property
Ski-in/ski-out hotel with a full-service spa

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Photo gallery for Wellness Hotel Alpenhof

Penthouse Deluxe Suite Matterhorn View | View from room
Exterior
Room
Interior
Penthouse Deluxe Suite Matterhorn View | Bathroom
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Hot tubHot tubHot tub
  • Pool
  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Matterstrasse 43, Postfach 462, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt-Furi Gondola15 min walk
  • Popular LocationSunnegga Ski Resort20 min drive

Room options

View all photos for Penthouse Deluxe Suite Matterhorn View

Penthouse Deluxe Suite Matterhorn View | View from room

Penthouse Deluxe Suite Matterhorn View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Heating
Free cots/infant beds
  • 99.9 sq m
  • Sleeps 4
  • 4 Single Beds OR 2 Queen Beds

View all photos for Penthouse Deluxe Suite

Premium bedding, free minibar items, in-room safe

Penthouse Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 80 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Large Single Sofa Bed OR 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Design Suite

Design Suite

Design Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Alpine Chic Room

Room

Alpine Chic Room

Highlights

Balcony
Individually furnished
Heating
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Design Double Room

Design Double Room

Design Double Room

Highlights

Balcony
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Single Room

Design Single Room

Design Single Room

Highlights

Individually furnished
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Renovated in 2015
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double No Balcony

Deluxe Double No Balcony

Deluxe Double No Balcony

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Tradition Julen Hotel
Pool
Breakfast included
Spa
Pet-friendly
5.0 out of 5, Exceptional, (139)
The price is AU$727
for 1 night
includes taxes & fees
29 May - 30 May
Tradition Julen Hotel

About the area

Zermatt

Wellness Hotel Alpenhof puts you in the heart of Zermatt, within steps of Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Highlights at this ski hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Restaurant Alpenhof, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Along with ski-in ski-out access, this hotel offers on-site ski storage and ski passes. Plus you'll find free Wi-Fi in public areas, a gym and a free manager's reception. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free train pick-up service. .In the area of this 4-property class Zermatt hotel, you'll find Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt–Sunnegga Funicular - 2 min walk
  • Zermatt Visitor Center - 6 min walk
  • Zermatt-Furi Gondola - 15 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • Golden India - 5 min walk
  • Grizzly's - 5 min walk
  • Vieux Valais - 5 min walk
  • Ristorante Pizzeria CasaMia - 6 min walk
  • CERVO après ski - 4 min walk

About this property

Wellness Hotel Alpenhof

Ski-in/ski-out hotel with a full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Wellness Hotel Alpenhof helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a sauna and a fitness centre. A complete renovation of Wellness Hotel Alpenhof was completed in October 2022.

Smoking is allowed in designated areas at this 4-star Zermatt hotel.

  • 1 building
  • 61 guestrooms or units
  • 5 levels
  • Built in 1983
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Wellness Hotel Alpenhof offers 61 accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Bosnian, Catalan, English, French, German, Italian, Macedonian, Portuguese, Serbian, Slovenian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Restaurant Alpenhof

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • Building
  • Built in 1983
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - October 2022

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Desk
  • Free local calls
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 60.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars, and is displayed on this page as 4 stars.

Property is also known as

Alpenhof Hotel
Alpenhof Hotel Zermatt
Alpenhof Zermatt
Hotel Alpenhof
Hotel Alpenhof Zermatt
Hotel Alpenhof
Wellness Hotel Alpenhof Hotel
Wellness Hotel Alpenhof Zermatt
Wellness Hotel Alpenhof Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Wellness Hotel Alpenhof?

Wellness Hotel Alpenhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wellness Hotel Alpenhof?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Wellness Hotel Alpenhof on 10 June 2024 start from AU$569.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Wellness Hotel Alpenhof?

Yep, there is an onsite spa at Wellness Hotel Alpenhof. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does Wellness Hotel Alpenhof have a pool?

Wellness Hotel Alpenhof has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Wellness Hotel Alpenhof a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Wellness Hotel Alpenhof.

Does Wellness Hotel Alpenhof serve breakfast?

Sure does, complimentary buffet breakfast is on offer daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Wellness Hotel Alpenhof?

No, Wellness Hotel Alpenhof does not offer an airport shuttle service.

Is there a bar or restaurant at Wellness Hotel Alpenhof?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Wellness Hotel Alpenhof?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Wellness Hotel Alpenhof?

Dogs are welcome at Wellness Hotel Alpenhof, with food and water bowls on offer.

Wellness Hotel Alpenhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 417 out of 522 reviews" "
Rating 8 - Good. 89 out of 522 reviews" "
Rating 6 - Okay. 8 out of 522 reviews" "
Rating 4 - Poor. 2 out of 522 reviews" "
Rating 2 - Terrible. 6 out of 522 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Stayed 6 nights in Jan 2024

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel with all the comforts. The views were superb. The breakfast was fresh and staff were very efficient and took all the care to make us feel at home. Best place to stay in Zermatt.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jihyun

Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Jacques

Stayed 2 nights in Oct 2023

10/10 Excellent

Abdul, Alpharetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very friendly staff, nice spacious rooms
Stayed 1 night in Sep 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bartender Ali was very personable and the source of lots of information about Zermatt.
Stayed 1 night in Sep 2023

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

PAMELA, Inver Grove Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for relaxation and rejuvenation.
Stayed 2 nights in Aug 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 3 nights in Aug 2023