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Hotel Alpina

2.0 star property
Hotel in Zermatt, walk to Matterhorn Museum

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Photo gallery for Hotel Alpina

Exterior
Property grounds
In-room safe, desk, cots/infant beds, free WiFi
Daily buffet breakfast (CHF 25 per person)
Lobby sitting area
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
5 Englischer Viertel, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationMatterhorn Museum2 min walk
  • Popular LocationZermatt-Furi Gondola11 min walk

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
TV
Private bathroom
Daily housekeeping
Desk
In-room safe
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
TV
Private bathroom
Daily housekeeping
Desk
In-room safe
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Heating
TV
Private bathroom
Daily housekeeping
Desk
In-room safe
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
TV
Private bathroom
Daily housekeeping
Desk
In-room safe
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Single Room with Shared Bathroom

Single Room with Shared Bathroom

Single Room with Shared Bathroom

Highlights

Heating
TV
Daily housekeeping
Desk
In-room safe
  • Sleeps 1
  • 1 Single Bed

Similar properties

Building design
Alpine Hotel Perren
Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (294)
The price is AU$371
for 1 night
includes taxes & fees
29 May - 30 May
Alpine Hotel Perren

About the area

Zermatt

Hotel Alpina places you steps from Matterhorn Museum and within a 15-minute stroll of Forest Fun Park. Highlights at this hotel include free in-room WiFi. .Enjoy access to rock climbing, mountain biking and hiking/biking trails. Other amenities include free Wi-Fi in public areas and ski storage. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .In the area of this Zermatt hotel, you'll find Golf Club Matterhorn.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Matterhorn Museum - 2 min walk
  • Zermatt–Sunnegga Funicular - 6 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 7 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • Brown Cow - pub - 3 min walk
  • Old Zermatt - 3 min walk
  • Pizzeria Ristorante Molino Seilerhaus - 3 min walk
  • Harry`s Ski Bar - 2 min walk
  • Elsie's Bar - 2 min walk

About this property

Hotel Alpina

Hotel in Zermatt, walk to Matterhorn Museum
As a guest of Hotel Alpina, you'll find a library, a terrace, and ski storage. Public spaces have free WiFi. Hotel Alpina also features tour/ticket assistance, a garden, and a picnic area.

This Zermatt hotel is smoke free.

  • 23 guestrooms or units
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • No smoking on site
Hotel Alpina offers 23 accommodations with a safe. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and hairdryers can be requested. Cots/infant beds (surcharge) are also available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 25 for children

Things to do

  • Hiking/biking trails
  • Ice skating
  • Library
  • Mountain biking
  • Rock climbing
  • Ski storage
  • Sledding

Family friendly

  • Cot (surcharge)

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer on request
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 66-cm TV

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property is in a car-free zone and can be reached only by train or taxi.

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 for adults and from CHF 25 for children
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Air conditioning is not provided
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No on-site parking is available. This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay, debit cards and cash. Air conditioning is not provided. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Hotel Alpina?

Hotel Alpina offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alpina?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Hotel Alpina on 18 May 2024 start from AU$209.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Alpina family-friendly?

You bet! With amenities such as a picnic area, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Alpina is a hit with families.

Does Hotel Alpina serve breakfast?

Yeah, travelers speak well of the buffet brekkie here! Served daily between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Alpina?

No, Hotel Alpina does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Alpina?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Alpina?

Dogs are welcome at Hotel Alpina, with food and water bowls on offer.

Hotel Alpina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 102 out of 194 reviews" "
Rating 8 - Good. 62 out of 194 reviews" "
Rating 6 - Okay. 17 out of 194 reviews" "
Rating 4 - Poor. 5 out of 194 reviews" "
Rating 2 - Terrible. 8 out of 194 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

zhiyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Tanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very well located
Really nice hotel in Zermatt. The service was great since the check in moment, room was big, clean and huge bathroom, views are amazing. On top of that the breakfast room has really nice views as well as good food. I will come back
Stayed 1 night in Jan 2024

8/10 Good

Elia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The place is great for in and out skiing. Very warm and cozy, would recommend for just sleeping. Not much of room inside very small but feasible.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice, not huge but enough for a few nights. Nice swiss chalet/log cabin feel with all wooden interior in the room. Good ensuite and nice shower. Staff were very friendly and helpful. The room was very warm and turning the radiator right down never fully turned it off so we slept with the window cracked open - which in January at -7 (overnight) outside isn't ideal from a heating/energy use perspective.
Stayed 2 nights in Jan 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Stayed 5 nights in Dec 2023

10/10 Excellent

Corina, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Hong

Stayed 2 nights in Dec 2023

10/10 Excellent

Binti Hassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The awesome hotel to stay
Stayed 2 nights in Dec 2023

6/10 Okay

Heidi L

Disliked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous place to stay, we loved it here! We had an incredible view and for the price it was very affordable. I’d love to stay here again.
Stayed 2 nights in Dec 2023