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Alpenhotel Fleurs de Zermatt

4.0 star property
Ski-in/ski-out hotel with a full-service spa

Choose dates to view prices

Photo gallery for Alpenhotel Fleurs de Zermatt

Exterior
Indoor pool, outdoor pool, open 7:00 AM to 8:00 PM, pool loungers
Double Room, Accessible (Parterre)
Dining
Mountain view
Reviews
9.4

Exceptional

Popular amenities

  • Spa
  • Pool
  • Breakfast included
  • LaundryLaundryLaundry
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
Unterer Mattenweg 41, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationSunnegga Ski Resort18 min walk
  • Popular LocationZermatt-Furi Gondola19 min walk

Room options

View all photos for Double Room, Mountain View (Style)

Double Room, Mountain View (Style)

Double Room, Mountain View (Style)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View

Standard Single Room, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room, 2 Bedrooms, Balcony, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms, Balcony, Mountain View

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Deluxe Double Room (Parterre)

Deluxe Double Room (Parterre)

Deluxe Double Room (Parterre)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Accessible (Parterre)

Double Room, Accessible (Parterre)

Double Room, Accessible (Parterre)

Highlights

Soundproofed
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, Balcony, Mountain View (Matterhorn)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Double Room, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room, Mountain View

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathrobes
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Front of property
Hotel Matthiol
Spa
Pet-friendly
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (466)
The price is AU$598
for 1 night
includes taxes & fees
29 May - 30 May
Hotel Matthiol

About the area

Zermatt

At Alpenhotel Fleurs de Zermatt you'll be 1.6 km (1 mi) from Zermatt-Furi Gondola and 2.5 km (1.5 mi) from Sunnegga Paradise - Blauherd Cable Car. Highlights at this ski hotel include a full-service spa, an outdoor swimming pool and an indoor swimming pool. .A day of pampering at Wellness can include access to the sauna and steam room. Matterhorn Lounge is the hotel's own bar. Along with ski-in ski-out access, this hotel offers on-site ski storage. 388 square feet (36 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning free buffet breakfast is offered between 7 AM and 11 AM. .Places in the area of this 4-property class Zermatt hotel include Matterhorn Glacier Ride and Klein Matterhorn Cable Car.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt–Sunnegga Funicular - 6 min walk
  • Sunnegga Ski Resort - 18 min walk
  • Zermatt-Furi Gondola - 19 min walk
  • Sunnegga Paradise - Blauherd Cable Car - 18 min drive

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • McDonald's - 6 min walk
  • Golden India - 4 min walk
  • Grizzly's - 5 min walk
  • Ristorante Pizzeria CasaMia - 4 min walk
  • Fuchs - 5 min walk

About this property

Alpenhotel Fleurs de Zermatt

Ski-in/ski-out hotel with a full-service spa
After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. When the sun goes down, sip après-ski drinks in the hotel's bar.

Free breakfast is available daily. Public spaces have free WiFi. This ski hotel also offers ski storage, a health club and a sauna.

This 4-star Zermatt hotel is smoke free.

  • 38 guestrooms or units
  • 388 sq ft of conference space
  • 36 sq. m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Alpenhotel Fleurs de Zermatt offers 38 accommodations with espresso makers and a safe. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels.

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Wellness has 2 treatment rooms. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Bulgarian, Croatian, English, German, Korean, Macedonian, Russian, Serbian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge

Restaurants on site

  • Matterhorn Lounge

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (388 square foot of space)
  • Meeting room

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robe
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alpenhotel Fleurs de Zermatt

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • The outdoor pool closes for the season in December.
  • Pool access available from 7:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Frequently asked questions

What is the cancellation policy at Alpenhotel Fleurs de Zermatt?

Alpenhotel Fleurs de Zermatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Alpenhotel Fleurs de Zermatt?

As of 15 May 2024, prices found for a 1-night stay for 2 adults at Alpenhotel Fleurs de Zermatt on 17 May 2024 start from AU$366.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Alpenhotel Fleurs de Zermatt?

Yep, Wellness is available for guests. It has a steam room and a sauna.

Does Alpenhotel Fleurs de Zermatt have a pool?

Yep, and guests love it! Alpenhotel Fleurs de Zermatt has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Alpenhotel Fleurs de Zermatt?

Alpenhotel Fleurs de Zermatt features a full-service spa, a health club and an outdoor pool. All guestrooms come with premium bedding and espresso makers.

What makes Alpenhotel Fleurs de Zermatt a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Alpenhotel Fleurs de Zermatt.

Is Alpenhotel Fleurs de Zermatt family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as children's slippers in the guestrooms, it's no surprise that Alpenhotel Fleurs de Zermatt is a hit with families.

Does Alpenhotel Fleurs de Zermatt serve breakfast?

Yeah, our travelers enjoy the free buffet breakfast here! Served daily from 7 AM to 11 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Alpenhotel Fleurs de Zermatt?

No, Alpenhotel Fleurs de Zermatt does not offer an airport shuttle service.

What time are check-in & check-out at Alpenhotel Fleurs de Zermatt?

Check-in begins at 3:30 PM. Check-out time is 11 AM.

Are pets allowed at Alpenhotel Fleurs de Zermatt?

No, pets and service animals are not allowed.

Alpenhotel Fleurs de Zermatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 415 out of 569 reviews" "
Rating 8 - Good. 110 out of 569 reviews" "
Rating 6 - Okay. 25 out of 569 reviews" "
Rating 4 - Poor. 11 out of 569 reviews" "
Rating 2 - Terrible. 8 out of 569 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Windy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We got a room with Matterhorn View. Everything is amazing. Love the Spa and breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Sandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel !
Great hotel: all service is excellent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Aisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property gives cabin vibes. The rooms and bathrooms were spacious. I had two rooms both were clean and enough space for my family. Room 111 and room 311 were the rooms we stayed in. Room 311 is huge, it’s like staying in a nice size single apartment. The breakfast was ok. The staff was very nice. Would I stay here again, absolutely I would.
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin

Stayed 4 nights in Jan 2024

10/10 Excellent

Maxime

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in this hotel. The Matterhorn view from the room is incredible, we even got upgraded to a higher floor room which made our stay even better. The staff was super nice, the breakfast is great and the spa facilities are quite complete (sauna, steam, cold pool, relaxation area, pool indoor/outdoor with jacuzzi area etc.), really great for after ski relaxation. The hotel is also only at a 5min walk from the train station. Highly recommend
Stayed 2 nights in Jan 2024

10/10 Excellent

Gelenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and lodge feeling of the hotel. Everything was in walking distance to the restaurant and bars. The staff was friendly and most helpful.
Stayed 2 nights in Jan 2024

6/10 Okay

carlos

Stayed 2 nights in Jan 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay at Fleurs de Zermatt
My family and I were able to spend a week skiing at Fleurs de Zermatt. Our stay was wonderful, and Nicholi and the hotel management team were friendly and made our vacation a memorable one. The hotel exceeded my expectations. The rooms were spacious, the breakfast delicious, and management was extremely helpful in planning our daily activities in Zermatt. The location is perfect for hitting the slopes and is walking distance to all of the town's eateries without being directly in the noise of the town. There is also a convenient grocery store across the street. This hotel is a hidden gem!
Stayed 7 nights in Dec 2023

8/10 Good

Likhita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The spa and sauna was great
Stayed 1 night in Dec 2023

4/10 Poor

David

Disliked: Staff & service
Awful, rude staff
If you read all the reviews, you will see that the staff in the service is quite awful. They are unfriendly and downright rude-the facility itself is quite nice, it cannot make up for the horrible treatment that guests will get from the staff. Please read the reviews on Google and everywhere else. Everybody has been trained to say no, without listening to your request.
Stayed 2 nights in Dec 2023