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Naspa New Otani

3.5 star property
Family-friendly, slopeside fun with an indoor pool

Choose dates to view prices

Photo gallery for Naspa New Otani

Aromatherapy, sports massages, facials, reflexology
Indoor pool
Exterior
Japanese Western Style Room
Dining
Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • GymGymGym
  • Parking includedParking includedParking included

Explore the area

Map
Yuzawa 2117-9, Minamiuonuma-gun, Yuzawa, Niigata, 949-6101
  • Popular LocationKandatsu Kogen Ski Resort4 min drive
  • Popular LocationIwappara Ski Resort5 min drive
  • Popular LocationYuzawa Nakazato Ski Resort7 min drive
  • AirportNiigata (KIJ)109 min drive

Room options

View all photos for Japanese-style Room For 9 Guests

Japanese-style Room For 9 Guests

Japanese-style Room For 9 Guests

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
Toilet with electronic bidet
In-room massage
In-room safe
  • Sleeps 9
  • 9 Single Futons

View all photos for Japanese Western Style Room

Japanese Western Style Room

Japanese Western Style Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Toilet with electronic bidet
In-room massage
In-room safe
  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for Japanese-style Room For 6 Guests

Japanese-style Room For 6 Guests

Japanese-style Room For 6 Guests

10/10 Exceptional

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Toilet with electronic bidet
In-room massage
In-room safe
  • Sleeps 5
  • 5 Single Futons

View all photos for Junior Suite

Junior Suite

Junior Suite

10/10 Exceptional

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Toilet with electronic bidet
In-room massage
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.5/10 Exceptional

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Toilet with electronic bidet
In-room massage
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

7.5/10 Good

Highlights

Air conditioning
Fridge
Flat-screen TV
2 bedrooms
Hairdryer
Shower/bath combination
Toilet with electronic bidet
In-room massage
  • Sleeps 5
  • 4 Single Beds

Similar properties

Exterior
Naeba Prince Hotel
Parking included
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very good, (453)
The price is AU$132
for 1 night
includes taxes & fees
15 June - 16 June
Naeba Prince Hotel

About the area

Yuzawa

A family-friendly stay in Yuzawa awaits you at Naspa New Otani. You'll be within a 5-minute walk of Naspa Ski Garden and 1.9 km (1.2 mi) from Ippon Sugi Ski Resort. Highlights at this ski hotel include 4 restaurants, 2 bars/lounges and an indoor swimming pool. .A day of pampering can include sports massages and facials along with aromatherapy and reflexology. Along with ski-in ski-out access, this hotel offers on-site skiing lessons, ski rentals and ski storage. Plus you'll find free Wi-Fi in public areas, a gym and a sauna. Buffet breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of free self parking. .In proximity to this 3.5-property class Yuzawa hotel you'll find Naeba Ski Resort.

What's nearby

  • Naspa Ski Garden - 5 min walk
  • Kandatsu Kogen Ski Resort - 4 min drive
  • Iwappara Ski Resort - 5 min drive
  • Yuzawa Nakazato Ski Resort - 7 min drive
  • Kagura Ski Resort - 9 min drive

Getting around

  • Gala Yuzawa Station - 5 min drive
  • Niigata (KIJ) - 110 min drive

Restaurants

  • CoCoLo湯沢 - 2 min drive
  • 越後つけ麵維新湯沢がんぎどおり店 - 19 min walk
  • 越後十日町小嶋屋越後湯沢エキナカ店 - 20 min walk
  • 湯沢庵 - 2 min drive
  • 中野屋そば処湯沢店 - 2 min drive

About this property

Naspa New Otani

Family-friendly, slopeside fun with an indoor pool
After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a fitness centre and a steam room. Naspa New Otani helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

There are 4 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. This ski hotel also offers karaoke and ski passes. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Yuzawa hotel.

  • 220 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Karaoke
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Coffee shop
Naspa New Otani offers 220 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Services include sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. Public bath/onsen services include an indoor mineral hot spring (onsen). There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,600 for adults and JPY 1,820 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Hot springs
  • Indoor pool
  • Karaoke
  • Mini golf
  • Outdoor pool (guest access)
  • Rock climbing
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Tennis

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • In-room massages
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2600 for adults and from JPY 1820 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 

We should mention

  • Up to 3 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

NASPA NEW OTANI Hotel Yuzawa
NASPA NEW OTANI Hotel
NASPA NEW OTANI Yuzawa
NASPA NEW OTANI Hotel
NASPA NEW OTANI Yuzawa
NASPA NEW OTANI Hotel Yuzawa

Frequently asked questions

What is the cancellation policy at Naspa New Otani?

Naspa New Otani offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Naspa New Otani?

As of 1 June 2024, prices found for a 1-night stay for 2 adults at Naspa New Otani on 2 June 2024 start from AU$116.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Naspa New Otani?

Yep, Naspa New Otani has a free self car park.

Does Naspa New Otani have a pool?

Naspa New Otani has a pool and an indoor pool.

What luxury perks are available at Naspa New Otani?

Naspa New Otani features an indoor pool, a steam room and 4 restaurants.

Is Naspa New Otani family-friendly?

You bet! With amenities such as an arcade, on-site mini golf and laundry facilities, it's no surprise that Naspa New Otani is a hit with families.

Does Naspa New Otani serve breakfast?

Yep, buffet breakfast is offered daily between 7:30 AM and 9:30 AM.

Is there a free airport shuttle available at Naspa New Otani?

No, Naspa New Otani does not offer an airport shuttle service.

Is there a bar or restaurant at Naspa New Otani?

Yep, Naspa New Otani has 4 restaurants.

What time are check-in & check-out at Naspa New Otani?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Naspa New Otani?

No, only service animals are allowed.

Naspa New Otani Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 86 out of 168 reviews" "
Rating 8 - Good. 64 out of 168 reviews" "
Rating 6 - Okay. 12 out of 168 reviews" "
Rating 4 - Poor. 3 out of 168 reviews" "
Rating 2 - Terrible. 3 out of 168 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balancing Japanese tradition with global welcome
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The junior suite room was spacious, and the hot spring was great. Great staff. Breakfast was served buffet-style, and it was good. However, since I visited during the off-season, their restaurant was closed for dinner.
Stayed 1 night in Sep 2023

4/10 Poor

Alex

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was at 3pm, check out was at 10am. Staff does not allow even 30 minutes late check out, asking that we buy 1hr late check out at 2000yen. Breakfast was at 7am to 9am. Basic breakfast. If you are there at 830am, you need to take out the breakfast, take out box is provided by the hotel. We were there earlier, before the snow park opened. Staff was not too helpful with recommendations of other snow amenities that we can do. In the end, we found Echigo Yuzawa Ropeway on our own, which is a short walk (5 mins from hotel). Absolute fun - you sit a cable car up, and then the view.on top is breathing taking and there's a good Italian restaurant up there. The bathhouse and onsens are great. Decent size and comfortable and clean. There was a child-size snow sledge for kids, which is quite fun (even though the ski park was not opened when we were there).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fall Colors
Great view of the autumn colors. Extra charges if you use their onsen. However the do have a private bath for families for an extra charge.
Stayed 1 night in Nov 2022

8/10 Good

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was very clean good place to chill and relax
Stayed 1 night in Aug 2022

6/10 Okay

Andreas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2022

8/10 Good

YUSUKE, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a spacious room, a large shared bath (onsen?) and very easy to access to skiing.
Stayed 1 night in Jan 2022

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Hotel seems old and in need of some overhaul. It is obvious that the COVID experience has had a major affect on operations. Most of the restaurants and other on-site venues are non-operational. The air conditioning in the rooms need work... I woke up sweating both nights of our stay. Otherwise, friendly and helpful staff and we somewhat enjoyed our stay.
Stayed 2 nights in Aug 2021

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On field hotel located close to station
Hotel is situated only a few minutes from Echigo-Yuzawa station by a regular hotel shuttle bus. Hotel is situated at the base of the skifield. Very convenient for families and novice skiers. Accommodation is getting a bit dated but the service is excellent and the buffet style breakfast and dinners are substantial offering both Japanese and Western cuisine. Also has a spacious onsen which was very nice.
View from room
View from hotel entrance road
View from hotel entrance road
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020