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Sheraton Grand Xishuangbanna Hotel

4.5 star property
Luxury hotel with 3 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Sheraton Grand Xishuangbanna Hotel

Exterior
Exterior
Premium bedding, down duvets, in-room safe, desk
Exterior
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
No.1 Yuntou Road, Gasa Town, Jinghong, Xishuangbanna Dai, Yunnan, 666109
  • Popular LocationTropical Flower and Plants Garden9 min drive
  • Popular LocationManting Park11 min drive
  • AirportJinghong (JHG-Xishuangbanna)12 min drive
  • Popular LocationXishuangbanna Primitive Forest Park22 min drive

Room options

Family Room, 1 King Bed, Non Smoking, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite

Premium bedding, down duvets, in-room safe, desk

Ambassador Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
Mini-fridge
  • 364 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Combined shower/bathtub, deep-soaking bathtub, rainfall showerhead

Premier Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Grand Room Garden View

Premium bedding, down duvets, in-room safe, desk

Twin Grand Room Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 182 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for King Grand Room Garden View

Premium bedding, down duvets, in-room safe, desk

King Grand Room Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 182 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Room Balcony

Premium bedding, down duvets, in-room safe, desk

Twin Deluxe Room Balcony

10/10 Exceptional

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 182 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for King Deluxe Room Balcony

Premium bedding, down duvets, in-room safe, desk

King Deluxe Room Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 182 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Courtyard

Twin Deluxe Courtyard

Twin Deluxe Courtyard

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 182 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for King Deluxe Courtyard

King Deluxe Courtyard

King Deluxe Courtyard

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
  • 182 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
InterContinental Xishuangbanna Resort, an IHG Hotel
Pool
Spa
Parking included
Free WiFi
4.6 out of 5, Wonderful, (23)
The price is AU$164
for 1 night
includes taxes & fees
12 June - 13 June
InterContinental Xishuangbanna Resort, an IHG Hotel

About the area

Jinghong

A luxury stay in Xishuangbanna Dai awaits you at Sheraton Grand Xishuangbanna Hotel. You'll be 8.5 km (5.3 mi) from Mandai Buddhist Temple and 10.2 km (6.3 mi) from Manting Park. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Shine Spa can include hot stone massages, body scrubs and facials along with access to the hot springs/mineral springs and sauna. The restaurant, Yue, serves Chinese cuisine and is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, free kids' club, 24-hour gym and outdoor tennis court. 11517 square feet (1070 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and coffee/tea in a common area. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 4.5-property class Xishuangbanna Dai hotel include Tropical Flower and Plants Garden and Peacock Lake Park.

What's nearby

  • Tropical Flower and Plants Garden - 9 min drive
  • Mandai Buddhist Temple - 10 min drive
  • Peacock Lake Park - 10 min drive
  • Manting Park - 11 min drive
  • Xishuangbanna Primitive Forest Park - 22 min drive

Getting around

  • Jinghong (JHG-Xishuangbanna) - 13 min drive

Restaurants

  • D调酒吧 - 6 min drive
  • 情人洋酒馆 - 12 min drive
  • 蛐蛐蚂蚱 - 8 min drive
  • 西双版纳Sun Moon Guesthouse - 13 min drive
  • 山寨咖啡 - 12 min drive

About this property

Sheraton Grand Xishuangbanna Hotel

Luxury hotel with 3 restaurants and full-service spa
Sheraton Grand Xishuangbanna Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 11517 square feet (1070 square metres) and includes conference space. An outdoor pool, a children's pool, and a 24-hour health club are also featured at the luxury Sheraton Grand Xishuangbanna Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xishuangbanna Dai hotel is smoke free.

  • 1 building
  • 326 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Conference rooms
  • 11517 sq ft of conference space
  • 1070 sq. m of conference space
  • Built in 2014
  • Kid's club (free)
  • Supervised kid's activities
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Bar by the pool
Sheraton Grand Xishuangbanna Hotel offers 326 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and washers/dryers. Rooms open to balconies. Beds feature down duvets and premium bedding. A pillow menu is available. Cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Shine Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub. The spa is open daily. There are hot springs/mineral springs on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 138 to 160.90 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Feast
  • Red Basil
  • Yue

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Game viewing
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Safari
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,517 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Building
  • Built in 2014
  • Comprehensive food waste policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 380.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 138 to 160.9 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Rollaway bed fee: CNY 380.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Sheraton Grand Xishuangbanna Hotel Jinghong

Frequently asked questions

What is the cancellation policy at Sheraton Grand Xishuangbanna Hotel?

Sheraton Grand Xishuangbanna Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Grand Xishuangbanna Hotel?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand Xishuangbanna Hotel on 2 June 2024 start from AU$120.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Grand Xishuangbanna Hotel?

Yep, Sheraton Grand Xishuangbanna Hotel has a free self car park, free valet parking and free RV/bus/truck parking. Onsite parking is limited.

Is there a spa on site at Sheraton Grand Xishuangbanna Hotel?

Yep, Shine Spa is available for guests. It has a hot tub, a sauna and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Thai massages.

Does Sheraton Grand Xishuangbanna Hotel have a pool?

Take your pick from a pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Sheraton Grand Xishuangbanna Hotel?

Sheraton Grand Xishuangbanna Hotel features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Sheraton Grand Xishuangbanna Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Grand Xishuangbanna Hotel.

Is Sheraton Grand Xishuangbanna Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Grand Xishuangbanna Hotel is a hit with families.

Are there hot tubs in the rooms at Sheraton Grand Xishuangbanna Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Grand Xishuangbanna Hotel serve breakfast?

Sure does, buffet breakfast is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Sheraton Grand Xishuangbanna Hotel?

No, but there's an airport shuttle that runs from 8:30 AM - 10:00 PM on request for a fee.

Is there a bar or restaurant at Sheraton Grand Xishuangbanna Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Grand Xishuangbanna Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Sheraton Grand Xishuangbanna Hotel?

Furry friends are welcome at Sheraton Grand Xishuangbanna Hotel, with food and water bowls on offer.

Sheraton Grand Xishuangbanna Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Memorable Experience
We were pleasantly surprised by their hot springs and dinner bbq that they offer. The service is great, we were celebrating our Anniversary during our stay and they made it very memorable with a surprise waiting for us in our room. A very memorable stay and a place I would recommend to our friends and to anyone looking to relax whilst in Xishuangbanna.
Stayed 2 nights in Oct 2021

8/10 Good

PAUL

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful personnel. Beautiful hotel setting. Large rooms. Delicious breakfast.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at Banna
Extremely friendly staff. Top notch facility. Hot spring hot tub at the hotel. Location is a bit far away from other places. The hot spring smell maybe a bit bothersome at the beginning.
Stayed 3 nights in Jun 2017

10/10 Excellent

Zeyu

Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
天候
天候に恵まれず、外での観光が殆どできなかったのは残念です。そういった場合に何かお勧めできるアトラクションの紹介などあれば良かったと思います。ホテル周辺には食事するところがなく、ホテル内だけの食事となったことも残念な点です。
Stayed 3 nights in Oct 2021

8/10 Good

eizo

Liked: Staff & service
まずまず
シェラトンだが、そこまでの快適さはないと思う。
Stayed 5 nights in Jan 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
不符合万豪该有的标准
早餐真的是太一般了 可颂应该是前一天的 都没有加热 口感不酥脆 果汁也不是鲜榨果汁 都是瓶装饮料 还有housekeeping服务也太随意了，打扫完都不更新洗发水沐浴露
Stayed 2 nights in Mar 2021