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4.1 out of 5

"The room wasn’t ready for checkin at 2pm and we had to wait till 3pm. Also, there was hair over the bathroom vanity and on the shower walls that had ... " More

By a verified traveller on Sat 23 Mar 2024

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Hotel Description

At Novotel Wollongong Northbeach you'll be within steps of Stuart Park and North Wollongong Beach. Highlights at this beachfront hotel include 4 bars/lounges, a restaurant, and an outdoor swimming pool.

A day of pampering can include body wraps and body scrubs. The restaurant, Palisade Kitchen & Bar, is open for breakfast, lunch, and dinner. The Frisky Flamingo is the hotel's own sports bar, serving drinks along with light fare. Spend the day at the beach where you'll find sun loungers, and enjoy the onsite pool loungers. 5576 square feet (518 square meters) of event facilities include meeting rooms and a conference center. Additionally, you'll find WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Near this North Wollongong hotel, you'll find Wollongong City Beach.

Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$210* Per night/room 4 Apr. - 5 Apr.

Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Balcony, Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Beachfront Suite, 1 King bed with Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Novotel Wollongong Northbeach ratings based on 372 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Wollongong Northbeach

Everyone (159) Couples (93) Family (84)
3 out of 5
The room wasn’t ready for checkin at 2pm and we had to wait till 3pm. Also, there was hair over the bathroom vanity and on the shower walls that had not been cleaned.

Posted by on 23 Mar. 2024

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4 out of 5
.

Posted by on 12 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by Guest Relations Executive

Dear Stacey,Thank you for providing us with a score of 4/5 following your recent stay.The team at Novotel Wollongong Northbeach hope to welcome you back again soon.Kind regards,Nadine

5 out of 5
The reception staff were extremely efficient and friendly. On a couple of occasions, we spoke with housekeeping staff in passing and they were also very friendly and nice! Parking on site was easy and the hotel is in a great location. We will definitely return again!

Posted by on 11 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by Guest Relations Executive

Dear Narelle,Thank you for sharing your experience with us! We are thrilled to hear that you had such positive interactions with both our Reception and Housekeeping staff. We are also glad to hear that you found our parking easy and our location convenient. The team at Novotel Wollongong Northbeach look forward to welcoming you back on your next visit!Kind regards,Nadine

5 out of 5

Posted by on 25 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Guest Relations Executive

Dear Christine,Thank you for providing us with a score of 5/5 following your recent stay.The entire team hope to welcome you back again soon for another enjoyable stay.Kind regards,Nadine

5 out of 5
Got the king suite and was not disappointed! The view was well worth the money, the large shower with rain water shower heads was beautiful and the oversized soaking tub was heaven. Will be going back again soon for another stay.

Posted by on 20 Feb. 2024

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Comment from Hotel Management

22 Feb. 2024 by Guest Relations Executive

Dear Patricia,Thank you for sharing your wonderful experience! We are thrilled to hear that you enjoyed your stay in one of our suites and that the view exceeded your expectations. The entire team at Novotel Wollongong Northbeach can not wait to welcome you back for another stay soon!Kind regards,Nadine

5 out of 5

Posted by on 11 Feb. 2024

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Comment from Hotel Management

12 Feb. 2024 by Guest Relations Executive

Dear Alan,Thank you for providing us with a score of 5/5 following your recent stay.The entire team at Novotel Wollongong Northbeach look forward to welcoming you back again soon.Kind regards,Nadine

3 out of 5
Chicken burger was burnt!

Posted by on 7 Feb. 2024

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Comment from Hotel Management

8 Feb. 2024 by Guest Relations Executive

Dear Gordon,Thank you for taking the time to share your feedback.We are sorry to hear that your chicken burger was burnt! Your satisfaction is important to us, and we strive to provide high-quality meals. Please accept our apologies for the inconvenience. We appreciate your feedback and hope to have the opportunity to serve you better in the future.Kind regards,Nadine

4 out of 5
Staff were fabulous

Posted by on 4 Feb. 2024

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Comment from Hotel Management

6 Feb. 2024 by Guest Relations Executive

Dear Kelly,Thank you for your kind words! We are delighted to hear that you had a positive experience with our staff during your recent stay.The entire team at Novotel Wollongong Northbeach look forward to the opportunity of welcoming you back for another fantastic stay.Kind regards,Nadine

5 out of 5
Thoroughly enjoyed our stay, got off to a rough start with an issue with my booking but staff were super friendly and helpful and had it sorted in no time! Fantastic location right next to the beach and not too far to walk for shopping.

Posted by on 3 Feb. 2024

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Comment from Hotel Management

6 Feb. 2024 by Guest Relations Executive

Dear Meg,Thank you for taking the time to share your experience with us! We are delighted to hear that despite a rough start with your booking, our staff could swiftly resolve the issue, and you thoroughly enjoyed your stay.It is fantastic to know that you appreciated our fantastic location near the beach and the convenience of shopping within walking distance. We look forward to welcoming you back for another wonderful stay.Kind regards,Nadine

4 out of 5
Not quite the jewel in the crown it used to be, but still solid. First the good … terrific location literally across from the beach with a handful of restaurants less than 7mins walk away. The bad - got to pay for parking $30 a day. The ugly - got to pay for wifi! I haven’t seen wifi one has to pay for at least a decade.

Posted by on 28 Jan. 2024

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Comment from Hotel Management

31 Jan. 2024 by Dora, Guest Relations Executive

Dear James, Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. We are sorry to hear that your experience did not meet your expectations. In regards to parking our guest car park is free for our Platinum and Diamond Members, outside of this there is a flat rate of 25 per night. Alternatively there are a number of free parking spots located around the hotel, for future reference please reach out to our Front Office Team who will be more than happy to assist in providing directions for you.In regards to our Wi-Fi, we are pleased to advise that we offer Wi-Fi to our Accor members across all Accor properties. We sincerely apologise if this was not communicated to you upon arrival. For future reference, please do not hesitate to ask one of our friendly staff for assistance to sign up. Please be assured that your feedback has / will be been passed onto management to be reviewed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind regards,

About the Novotel Wollongong Northbeach

Location 2-14 Cliff Road, North Wollongong, NSW 2500

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 5576 square feet (518 square meters) and includes a conference center. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Novotel Wollongong Northbeach. The hotel can provide concierge services and wedding services. For a fee, parking is available. This Wollongong hotel is smoke free.

  • 209 guestrooms or units
  • 10 levels
  • 4 bars or lounges
  • Meeting rooms
  • 5576 sq ft of conference space
  • 518 sq m of conference space
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: North Wollongong Station (2.7 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Wollongong Northbeach offers 209 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Wollongong hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM.

Palisade Kitchen & Bar - This beachfront restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

The Frisky Flamingo - Overlooking the ocean, this sports bar serves light fare only. Open daily.

Adrift Pool Bar - This poolside bar serves light fare only. Open select days.

Pepe's on the Beach - This beachfront bar serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

North Bar - This bar serves lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Body scrubs

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. This property uses a grey water recycling system. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Grey water recycling system
  • LGBTQIA friendly
  • Children stay free - maximum age 16
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Property does not require health documentation at check-in
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 8–38 per person
  • Fee for in-room wireless internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Covered self parking fee: AUD 30 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Northbeach Novotel
  • Northbeach Wollongong
  • Novotel Northbeach
  • Novotel Northbeach Hotel
  • Novotel Northbeach Hotel Wollongong
  • Novotel Northbeach Wollongong
  • Novotel Wollongong Northbeach
  • Wollongong Northbeach
  • Wollongong Novotel
  • Wollongong Novotel Northbeach
  • Accor Wollongong Northbeach
  • Novotel Wollongong Northbeach Hotel Wollongong
  • Novotel Wollongong Northbeach Hotel

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.