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Vienna Prestige Apartments - Graben, by Welcome2Vienna

4.5 star property
Luxury apartment, walk to Stephansplatz

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Photo gallery for Vienna Prestige Apartments - Graben, by Welcome2Vienna

Suite (Pearl 15b, Cleaning Fee Included) | Living area
Property entrance
Suite, 3 Bedrooms, Kitchen (Master Suite 0215A)
Suite (Pearl 15b, Cleaning Fee Included) | Private kitchen
In-room dining
Reviews
8.0

Very good

Popular amenities

  • KitchenKitchenKitchen
  • WasherWasherWasher
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Graben 28, Vienna, 1010
  • Popular LocationStephansplatz3 min walk
  • Popular LocationSt. Stephen's Cathedral4 min walk
  • Popular LocationVienna State Opera10 min walk
  • AirportVienna (VIE-Vienna Intl.)22 min drive

Room options

View all photos for Suite (Quartz 15c, Cleaning Fee Included)

Suite (Quartz 15c, Cleaning Fee Included)

Suite (Quartz 15c, Cleaning Fee Included)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchen
  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Opal 17, Cleaning Fee Included)

Suite (Opal 17, Cleaning Fee Included)

Suite (Opal 17, Cleaning Fee Included)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Fridge
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Vienna

A luxury stay in the heart of Vienna awaits you at Vienna Prestige Apartments - Graben, by Welcome2Vienna. Within a short 5-minute stroll, you'll find popular places like Stephansplatz and Hofburg Imperial Palace. .Each apartment is individually decorated and features a flat-screen TV with cable channels, along with a washing machine, free WiFi and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A living room, an espresso maker and a fan are also available. Housekeeping is available once per stay. .This smoke-free apartment building offers free WiFi in public areas, tour/ticket assistance and a lift.
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What's nearby

  • Stephansplatz - 3 min walk
  • Hofburg Imperial Palace - 3 min walk
  • Spanish Riding School - 4 min walk
  • St. Stephen's Cathedral - 4 min walk
  • Vienna State Opera - 10 min walk

Getting around

  • Stephansplatz U-Bahn - 4 min walk
  • Wien Mitte Station - 16 min walk
  • Vienna International Airport (VIE) - 23 min drive

Restaurants

  • Cafe de l'Europe - 2 min walk
  • Five Guys - 2 min walk
  • Chattanooga - 1 min walk
  • Espresso Segafredo - 1 min walk
  • Café Hawelka - 2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Vienna Prestige Apartments - Graben, by Welcome2Vienna

Luxury apartment, walk to Stephansplatz
Vienna Prestige Apartments - Graben, by Welcome2Vienna offers its guests tour/ticket assistance and a lift. Public spaces have free WiFi.

This 4.5-star Vienna apartment is smoke free.

  • 4 guestrooms or units
  • Tour and ticket information
  • Lift
  • No smoking on site
Vienna Prestige Apartments - Graben, by Welcome2Vienna offers 4 accommodations with espresso makers and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4.5-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided once per stay.

Languages

Croatian, English, French, German, Italian

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Toaster

Bedrooms

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Laundry

  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Heating
  • Fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (once per stay)
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board

Location highlights

  • Near a metro station
  • In the city centre
  • In the historical district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 rooms
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests must contact this property at least 1 week in advance to make check-in arrangements.

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 250.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 10:00 PM and 2:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

Property is also known as

Vienna Prestige Apartments Graben Apartment Vienna
Vienna Prestige Apartments Graben Apartment
Vienna Prestige Apartments Graben Vienna
Vienna Prestige Apartments - Graben, by Welcome2Vienna Vienna
Vienna Prestige Apartments - Graben, by Welcome2Vienna Apartment

Frequently asked questions

What is the cancellation policy at Vienna Prestige Apartments - Graben, by Welcome2Vienna?

Vienna Prestige Apartments - Graben, by Welcome2Vienna offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Vienna Prestige Apartments - Graben, by Welcome2Vienna?

No, Vienna Prestige Apartments - Graben, by Welcome2Vienna does not offer an airport shuttle service.

What time are check-in & check-out at Vienna Prestige Apartments - Graben, by Welcome2Vienna?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Vienna Prestige Apartments - Graben, by Welcome2Vienna?

No, only service animals are allowed.

Vienna Prestige Apartments - Graben, by Welcome2Vienna Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 20 out of 61 reviews" "
Rating 8 - Good. 26 out of 61 reviews" "
Rating 6 - Okay. 14 out of 61 reviews" "
Rating 4 - Poor. 0 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

MEGAN

Travelled with group
Location location location
The location is absolutely amazing ! I had arranged for the representative to meet us at 2pm, however they were no where to be seen which made me very nervous...after calling the mobile # I was told "the representative was helping other guests at another location" would have been nice to receive a phone call vs. me having to figure it out...The double bed while very comfortable is small and slightly awkward to get into. The pull out sofa is very squeaky :( The layout is weird but workable. Could definitely use sprucing up and the supplies were VERY minimal. The pictures shown must be of several apartments only some of them corresponded to ours. Also beware of the taxes I was charged $177.00 in taxes for 2 nights!!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, quiet and clean apartment. Easy to reach any historical place.
Stayed 3 nights in Sep 2019

8/10 Good

Swarada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

wei

Liked: Cleanliness, staff & service, room comfort
Very convenient location
WiFi is not working.
Stayed 2 nights in Jul 2019

6/10 Okay

Debra

Disliked: Property conditions & facilities
Okay stay
Didn't look like the pictures at all. In pretty poor shape. Could really use some updating. Weird layout. No door to shower. In a very good location though.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
Best for basic needs travelers.
Perhaps our negative review is due to our expectations of the property, but this is not a hotel. This is an apartment. We have stayed in other properties with apartment in the name, and they still operate like a hotel with a reception desk, common areas, and staff. We expected this to be similar. Instead, when we arrived and found ourselves at a loss where to check-in or even enter, we called the phone number for our reservation, and it was explained to us that we would be met with keys. He arrived about 15 minutes later, showed us the apartment and its features, answered our questions, and then let us get on with our day. As for the space itself, it's a bit awkward. The bedroom is tiny, and the bed must be pushed against one wall. This forces one person to either climb over the other to exit, or scoot down to the foot of the bed. The living room furniture is not terribly comfortable - the couch was very hard, and the chairs at the table were also uncomfortable. There is a small step from the kitchen to the foyer/washroom area, so when not paying attention, it's easy to trip. The only basic toiletry provided are a small bottle of shampoo (which was not replaced when empty) and small bars of soap. We found some condiments in the refridgerator, but were unsure how long they had been there. There was a washing maching, but no detergent - we had to buy it and then left it there. The area can't be beat, but this was not our style.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Plus: - This is a phenomenal location, first and foremost - it literally could not be better. - Close to public transportation, but right on the walking street, so no real need. - The high ceilings make a small space feel less closed. - The bathroom was modern and nice. - There were good basic amenities in the apartment, and nice bedding and towels. Minus: - There was hair in the bathroom. - The lid on the bathroom garbage was broken and fell off with a loud clang when opened. - I did not realize when I booked for our family of four that the two "extra" guests literally doubled the price, making it extremely expensive, considering my children had to sleep on a couch.
Stayed 2 nights in Oct 2018

6/10 Okay

Andy, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pros: Location is perfect, just steps from Stephensplatz and the subway. Apt was very clean. Cons: double bed in a loft (yes, up very steep stairs/ladder), washer but no dryer, horrible mattress, no towel bars. Summary: from reading the cons, it sounds bad, but the location is so outstanding that I give it a neutral review.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
You could not ask for a better location in the center of Vienna, walking distance to St. Stephen's Cathedral and the Hofburg, aswell as public transit and hop on hop off bus location. The people we dealt with during check in were extremely nice and helpful. The only issues we really had were that the apartment itself wasnt very clean. For a city a luxurious as Vienna we were expecting more, the furniture was pretty run down and cheap and the floors and walls need some real attention. For the price it was a decent stay. If they spent just a little more attention to detail and maintenance we would certainly stay again!
Stayed 5 nights in Aug 2018