Anantara Palais Hansen Vienna Hotel: Deals & Reviews (Vienna, AUT)

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Luxury hotel connected to a railway/underground station in Innere Stadt with 2 restaurants

Overview
Rooms
Location
Policies

9.6

Exceptional

Popular amenities

Pet-friendly

Spa

Pool

Breakfast available

Bar

Check out the area

Schottenring 24, Vienna, Vienna, 1010

St. Stephen's Cathedral14 min walk
Hofburg Imperial Palace15 min walk
Vienna State Opera5 min drive
Vienna (VIE-Vienna Intl.)22 min drive

Room options

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Flat-screen TV

Hypo-allergenic bedding

53 sq m
Sleeps 2
1 King Bed

Presidential Suite

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Flat-screen TV

Hypo-allergenic bedding

281 sq m
Sleeps 2
2 Double Beds

Junior Suite (Extra Bed 3 Adults)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

53 sq m
Sleeps 3
1 Double Bed and 1 Single Bed OR 3 Single Beds

Junior Suite

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Flat-screen TV

Hypo-allergenic bedding

53 sq m
Sleeps 2
1 King Bed OR 2 Single Beds

Anantara Suites

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Flat-screen TV

Hypo-allergenic bedding

53 sq m
Sleeps 2
1 King Bed

Junior Suite (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

53 sq m
Sleeps 3
1 Double Bed and 1 Single Bed OR 3 Single Beds

Junior Suite, Balcony (Junior Balcony Suite)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Flat-screen TV

Hypo-allergenic bedding

53 sq m
Sleeps 2
1 King Bed OR 2 Single Beds

Premium Room (Extra Bed 3 Adults)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

36 sq m
Sleeps 3
1 Queen Bed OR 1 King Bed

Deluxe Room

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

33 sq m
Sleeps 2
1 King Bed

Premium Room, Balcony (Premium Balcony Room)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Flat-screen TV

Hypo-allergenic bedding

36 sq m
Sleeps 2
1 King Bed

Premium Room (Grand Premium Room)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Flat-screen TV

Hypo-allergenic bedding

36 sq m
Sleeps 2
1 King Bed

Premium Room

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Flat-screen TV

Hypo-allergenic bedding

36 sq m
Sleeps 2
1 King Bed OR 1 Queen Bed

Deluxe Room (Extra Bed 3 Adults)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

33 sq m
Sleeps 3
1 King Bed

Suite, Terrace (One Bedroom Suite 3 Adults)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

53 sq m
Sleeps 3
1 King Bed

Suite, Terrace (One Bedroom Suite 2 Adults + 1 Child)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

53 sq m
Sleeps 3
1 King Bed

Deluxe Room (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

33 sq m
Sleeps 3
1 King Bed

Premium Room (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

36 sq m
Sleeps 3
1 King Bed OR 1 Queen Bed

Suite (Premium One Bedroom Suite)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

59 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Spa

Pet-friendly

Free WiFi

for 1 night

includes taxes & fees

13 May - 14 May

About the area

Vienna

Anantara Palais Hansen Vienna Hotel puts you in the heart of Vienna, connected to a railway/underground station and within a 20-minute stroll of Sigmund Freud Museum and Servitenkirche. Highlights at this luxury hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, hydrotherapy and mani/pedis along with access to the sauna and hot tub. The fine-dining restaurant, Edvard, serves international cuisine and is open for dinner. Lobby Bar und Lounge is the hotel's own bar. Enjoy the indoor swimming pool, 24-hour gym and sauna as well as access to bike hire. Business travelers can take advantage of meeting rooms, a 24-hour business centre, and conference space. Plus you'll find WiFi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Innere Stadt hotel include Judenplatz and St. Stephen's Cathedral.

What's nearby

Sigmund Freud Museum - 8 min walk
Stephansplatz - 14 min walk
St. Stephen's Cathedral - 14 min walk
Hofburg Imperial Palace - 15 min walk
Vienna State Opera - 5 min drive

Getting around

Schottenring U-Bahn - 4 min walk
Vienna Franz-Josefs-Station - 19 min walk
Vienna International Airport (VIE) - 23 min drive

Restaurants

Flex - 5 min walk
India Gate - 4 min walk
Qero - 4 min walk
Pasta e Basta - 3 min walk
Lobby Lounge - 1 min walk

About this property

Anantara Palais Hansen Vienna Hotel

Luxury hotel connected to a railway/underground station in Innere Stadt with 2 restaurants

Anantara Palais Hansen Vienna Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. A sauna, tour or ticket assistance, and multilingual staff are also featured at the luxury Anantara Palais Hansen Vienna Hotel. Parking is available for a fee.

This 5-star Vienna hotel is smoke free.

1 building

152 guestrooms or units

5 levels

2 dining venues

2 bars or lounges

Conference rooms

Built in 1873

Childcare (surcharge)

Charging station for electric cars

Business centre (24 hours)

Conference space

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

On-site shopping

Bellhop

Lift

No smoking on site

Anantara Palais Hansen Vienna Hotel offers 152 accommodations with tablet computers and minibars. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

The property is a member of Historic Hotels of the World.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

Electric car charging station on site
Secured, covered parking on site (EUR 46 per day)
Valet parking on site (surcharge)

Food and drink

Daily buffet breakfast available for a fee: EUR 42 per person
2 bars/lounges
2 restaurants
Coffee and tea in common areas
Couples/private dining

Restaurants on site

Cigar Lounge
Der Wintergarten
Edvard
Lobby Bar und Lounge

Things to do

24-hour health club
Bicycle rentals
Full-service spa
Indoor pool
Piano
Sauna
Shopping
Steam room
Stereo

Family friendly

Babysitting (surcharge)
Indoor pool
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

24-hour business centre
Computer station
Conference space
Meeting rooms

Outdoors

On a river

Full-service spa

6 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hydrotherapy
Manicures/pedicures
Massage
Sauna
Spa open daily
Spa tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

More

5 floors
Art Deco architecture
At least 80% lighting from LEDs
Ballroom
Banquet hall
Building
Built in 1873
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Living plant wall
Locally-owned and organised tours and activities
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Frette Italian sheets
Hypo-allergenic bedding
Pillow menu

Bathroom

Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels

Entertainment

Flat-screen TV with premium cable/satellite channels
Pay films
Tablet computer

Food and drink

24-hour room service
Champagne service
Electric kettle
Espresso maker
Minibar
Restaurant dining guides

More

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Eco-friendly cleaning products available
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone
Recycling
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: EUR 35 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

An effective city/local tax rate of 2.291 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately EUR 42.00 per person
Covered self-parking fee: EUR 46 per day
Pet fee: EUR 35 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hansen Kempinski

Hansen Kempinski Vienna

Kempinski Hansen Vienna

Kempinski Palais Hansen Vienna

Kempinski Palais Vienna

Palais Hansen Kempinski

Palais Hansen Kempinski Hotel

Palais Hansen Kempinski Hotel Vienna

Palais Hansen Kempinski Vienna

Palais Kempinski

Palais Hansen Kempinski Vienna Hotel

Frequently asked questions

What is the cancellation policy at Anantara Palais Hansen Vienna Hotel?

Anantara Palais Hansen Vienna Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Anantara Palais Hansen Vienna Hotel?

As of 29 Apr 2024, prices found for a 1-night stay for 2 adults at Anantara Palais Hansen Vienna Hotel on 12 May 2024 start from AU$641.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Anantara Palais Hansen Vienna Hotel?

Yep, Anantara Palais Hansen Vienna Hotel has a secured covered self car park for EUR 46 per day.

Is there a spa on site at Anantara Palais Hansen Vienna Hotel?

Yep, there is an onsite spa at Anantara Palais Hansen Vienna Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Anantara Palais Hansen Vienna Hotel have a pool?

Anantara Palais Hansen Vienna Hotel has a pool and an indoor pool.

What luxury perks are available at Anantara Palais Hansen Vienna Hotel?

Anantara Palais Hansen Vienna Hotel features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with Frette Italian sheets, deep soaking tubs and 24-hour room service.

What makes Anantara Palais Hansen Vienna Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and Frette Italian sheets in the guestrooms, help set the scene for a romantic weekend at Anantara Palais Hansen Vienna Hotel.

Are there hot tubs in the rooms at Anantara Palais Hansen Vienna Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Anantara Palais Hansen Vienna Hotel serve breakfast?

Sure does, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Anantara Palais Hansen Vienna Hotel?

No, Anantara Palais Hansen Vienna Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Anantara Palais Hansen Vienna Hotel?

Yep, you can grab a meal at Anantara Palais Hansen Vienna Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Anantara Palais Hansen Vienna Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Anantara Palais Hansen Vienna Hotel?

Furry friends are welcome at Anantara Palais Hansen Vienna Hotel, with food and water bowls on offer.

Anantara Palais Hansen Vienna Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

4/10 Poor

Talgat

Travelled with family

22 Jan 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

Remember that there is No option to go the pool with a child after 4pm, which they do not inform about. So it is rather family unfriendly hotel. Disappointment. The staff in spa do not speak english.

6/10 Okay

Luis Ignacio

Travelled with partner

2 Jan 2024

Liked: Cleanliness

Disliked: Staff & service

Nice property but terrible reception staff!! It is a shame that such a big investment in customer comfort is completely ruin by incapable front desk staff. It is a shame to spend 1000 euros a night and not get the service you paid for!!

Stayed 2 nights in Dec 2023

8/10 Good

Andrew

17 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for a short stay

Not too bad, used to be better. Room service menu and wine list could be improved. Buffet breakfast not as good as other places.

Stayed 3 nights in Dec 2023

10/10 Excellent

Andrei

Travelled with family

14 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Saud, Dhahran

12 Dec 2023

Stayed 3 nights in Dec 2023

8/10 Good

Mary

11 Dec 2023

Stayed 5 nights in Dec 2023

10/10 Excellent

Peter

7 Dec 2023

Stayed 2 nights in Dec 2023

10/10 Excellent

Niurca, Pembroke Pines

Travelled with family

21 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent stay. Location. Check in. Cleanses Lobby café. Breakfast buffet Room condition Thanks Onay for your help at check out

Stayed 2 nights in Nov 2023

6/10 Okay

Aviva

9 Nov 2023

Liked: Property conditions & facilities

room was a bit worn

Stayed 1 night in Nov 2023

10/10 Excellent

Ian

24 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was located in a great location and close to transport links. It was clean and spacious and the reception staff were welcoming and efficient. (I had forgotten to bring a USB-A to USB-C charger for my mobile phone and when I asked the receptionist where I could buy one they found a brand new one for me behind the desk.) The room was luxurious and light, well furnished and with a large bathroom and very nice shower. The breakfast was of a high standard with a good choice of options, including a cooked one, and the restaurant was large, bright and quiet, even when quite busy. I really enjoyed my stay here and was sorry to leave.

Stayed 4 nights in Sep 2023

Anantara Palais Hansen Vienna Hotel

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Anantara Palais Hansen Vienna Hotel

Photo gallery for Anantara Palais Hansen Vienna Hotel

Overview of Anantara Palais Hansen Vienna Hotel

Exceptional

Popular amenities

Check out the area

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

View all photos for Presidential Suite

Presidential Suite

Highlights

View all photos for Junior Suite (Extra Bed 3 Adults)

Junior Suite (Extra Bed 3 Adults)

Highlights

View all photos for Junior Suite

Junior Suite

Highlights

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Anantara Suites

Highlights

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Junior Suite (Extra Bed 2 Adults + 1 Child)

Highlights

View all photos for Junior Suite, Balcony (Junior Balcony Suite)

Junior Suite, Balcony (Junior Balcony Suite)

Highlights

View all photos for Premium Room (Extra Bed 3 Adults)

Premium Room (Extra Bed 3 Adults)

Highlights

View all photos for Deluxe Room

Deluxe Room

Highlights

View all photos for Premium Room, Balcony (Premium Balcony Room)

Premium Room, Balcony (Premium Balcony Room)

Highlights

View all photos for Premium Room (Grand Premium Room)

Premium Room (Grand Premium Room)

Highlights

View all photos for Premium Room

Premium Room

Highlights

View all photos for Deluxe Room (Extra Bed 3 Adults)

Deluxe Room (Extra Bed 3 Adults)

Highlights

View all photos for Suite, Terrace (One Bedroom Suite 3 Adults)

Suite, Terrace (One Bedroom Suite 3 Adults)

Highlights

View all photos for Suite, Terrace (One Bedroom Suite 2 Adults + 1 Child)

Suite, Terrace (One Bedroom Suite 2 Adults + 1 Child)

Highlights

View all photos for Deluxe Room (Extra Bed 2 Adults + 1 Child)

Deluxe Room (Extra Bed 2 Adults + 1 Child)

Highlights

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Premium Room (Extra Bed 2 Adults + 1 Child)

Highlights

View all photos for Suite (Premium One Bedroom Suite)

Suite (Premium One Bedroom Suite)

Highlights

Similar properties

The Ritz-Carlton, Vienna

About the area

Vienna

What's nearby

Getting around

Restaurants

About this property

Anantara Palais Hansen Vienna Hotel

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do