Best Western Plus Carlton Plaza Hotel places you in the centre of Victoria, steps from The McPherson Playhouse and within a short 5-minute stroll of Market Square. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a 24-hour business centre and laundry facilities. Full breakfast is available daily. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown Victoria hotel include Chinatown and Fan Tan Alley.
What's nearby
Chinatown - 4 min walk
Royal BC Museum - 11 min walk
British Columbia Parliament Building - 13 min walk
Victoria Harbour - 14 min walk
Victoria Clipper Ferry Terminal - 18 min walk
Getting around
Victoria, BC (YYJ-Victoria Intl.) - 29 min drive
Restaurants
McDonald's - 4 min walk
Green Leaf Vietnamese Bistro - 3 min walk
The Mint - 1 min walk
Starbucks - 3 min walk
Interactivity Board Game Cafe - 3 min walk
About this property
Best Western Plus Carlton Plaza Hotel
Eco-certified Victoria hotel in Downtown Victoria with fitness centre
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the eco-certified Best Western Plus Carlton Plaza Hotel. Parking is available for a fee. A complete renovation of Best Western Plus Carlton Plaza Hotel was completed in December 2019.
This Edwardian Victoria hotel is smoke free.
1 building
108 guestrooms or units
7 levels
Built in 1912
Charging station for electric cars
Business centre (24 hours)
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Beauty salon
Television in lobby
ATM
Bellhop
Lift
No smoking on site
Dining venue
Best Western Plus Carlton Plaza Hotel offers 108 accommodations with a safe and complimentary bottles of water. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.
Awards and affiliations
Eco-certified property This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Languages
Chinese (Mandarin), English, Hindi, Korean, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Height restrictions apply for on-site parking
Offsite parking available (CAD 16 per day)
Valet parking on site (CAD 30 per day; includes in/out privileges)
Food and drink
Daily full breakfast available for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
A restaurant
Things to do
Gym
TV in common areas
Family friendly
Free cot
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping on request
Porter/bellhop
Tour and ticket assistance
Business services
24-hour business centre
Computer station
Accessibility
Lift
More
7 floors
Building
Built in 1912
Edwardian architecture
Renovated entire property - December 2019
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels
Entertainment
55-inch TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for CAD 20 per night.
Free cots (infant beds)!
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately CAD 15 to 25 for adults and CAD 15 to 25 for children
Valet parking fee: CAD 30 per day (in/out privileges)
Nearby parking fee: CAD 16 per day (591 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CAD 20 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.
We should mention
Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Best Western Carlton Hotel
Best Western Carlton Plaza Hotel
Best Western Plus Carlton
Best Western Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Victoria
Carlton Plaza Hotel
Hotel Best Western Carlton
Hotel Carlton Plaza
Victoria Best Western
Best Western Victoria
Best Plus Carlton Plaza
Best Western Plus Carlton Plaza Hotel Hotel
Best Western Plus Carlton Plaza Hotel Victoria
Best Western Plus Carlton Plaza Hotel Hotel Victoria
Frequently asked questions
Is parking available at Best Western Plus Carlton Plaza Hotel?
Yep, Best Western Plus Carlton Plaza Hotel has valet parking with in/out privileges for CAD 30 per day.
How much does it cost to stay at Best Western Plus Carlton Plaza Hotel?
As of 5 June 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Carlton Plaza Hotel on 16 June 2024 start from AU$314.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Best Western Plus Carlton Plaza Hotel family-friendly?
You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Carlton Plaza Hotel is a hit with families.
Does Best Western Plus Carlton Plaza Hotel serve breakfast?
Yeah, full brekkie is on offer daily.
Is there a free airport shuttle available at Best Western Plus Carlton Plaza Hotel?
No, Best Western Plus Carlton Plaza Hotel does not offer an airport shuttle service.
Is there a bar or restaurant at Best Western Plus Carlton Plaza Hotel?
Yep, you can grab a meal at Best Western Plus Carlton Plaza Hotel's onsite restaurant.
What time are check-in & check-out at Best Western Plus Carlton Plaza Hotel?
Check-in begins at 4:00 PM. Check-out time is noon.
Are pets allowed at Best Western Plus Carlton Plaza Hotel?
No, only service animals are allowed.
Best Western Plus Carlton Plaza Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 582 out of 1016 reviews" "
10 - Excellent
582
Rating 8 - Good. 307 out of 1016 reviews" "
8 - Good
307
Rating 6 - Okay. 76 out of 1016 reviews" "
6 - Okay
76
Rating 4 - Poor. 30 out of 1016 reviews" "
4 - Poor
30
Rating 2 - Terrible. 21 out of 1016 reviews" "
2 - Terrible
21
9.0/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Maria Cecilia
4 Mar 2024
Maria Cecilia
Stayed 1 night in Mar 2024
10/10 Excellent
renee, vancouver
Travelled with family, Travelled with family and small children, Travelled with group
Nick and Dhavani at the front desk are amazing and deserve a shout out !! Thankyou for making our weekend getaway from busy Vancouver downtown amazing . It was my mom’s first time here in Victoria and she absolutely loved it . 🙏👍
The hotel is centrally situated, near food shops and other places. The rooms are large and well equipped.The staff is friendly. But no one came to clean our room in 4 days we had to stay there.We had to drop the garbage in a garbage container at the end of the hallway. We were out of our room quite a bit, but no one came to vacuum or change the sheets or towels.I am wondering if this is a Covid policy to not get I. People ‘s room until they leave. I enjoyed the coffee machine near the elevator. I got coffee there in the morning! Super!