We've just got back from a 3 night stay. We couldn't have asked for better. We'd arrived too early for our room to be ready (no fault of the hotel) and so we checked in, ready for when it was, left our luggage and went off to explore. On our return, our luggage had already been taken up for us. The hotel decor and ambience reminded us very much of the Rosewood, High Holborn, London (5*, high end hotel) but perhaps a lot friendlier and helpful! Bed was super comfy and it was no bother getting extra pillows and quilt when asked for - they arrived lovely and warm. Breakfast was superb, a great selection although being British, we're not used to seeing Brussel Sprouts but hey ho, when in Italy...... Location is great but if you don't fancy walking all the way around to St Marks, you can get a shared gondola / bus type service, about a 10 min walk away alongside St Maria's for 2 euros each - well worth it (and you get to cross the Grand Canal, all be it for 3-4 mins). Great pizzas / pasta from the restaurant next door - (note, 3 euros charge each to sit outside, 2 euros charge each to sit inside). I don't know if this is normal, but happy to pay - just didn't leave a tip! A great supermarket a 100m away - selling everything, and I mean everything. I lost my reading glasses on the second day but was able to buy a pack of 2 'off the shelf' specs for 12.90 euros. All in all, we'd happily return.