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Zamas Hotel

3.0 star property
Beachfront hotel with relaxing spa services

Choose dates to view prices

Photo gallery for Zamas Hotel

On the beach, white sand, beach umbrellas, beach towels
Gift shop
In-room safe
Breakfast, lunch, dinner served; international cuisine, beach views
Bathroom sink
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • PoolPoolPool
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, QROO, 77780
  • Popular LocationTulum Beach12 min walk
  • Popular LocationPlaya Paraiso10 min drive
  • Popular LocationTulum Mayan Ruins11 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)100 min drive

Room options

View all photos for Standard Room, Garden View, Poolside

Standard Room, Garden View, Poolside

Standard Room, Garden View, Poolside

10/10 Exceptional

Highlights

Furnished patio
Air conditioning
Free cots/infant beds
Ceiling fan
Private bathroom
Laptop-compatible safe
Daily housekeeping
In-room massage
  • 48 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room, Garden View, Beachside

Family Room, Garden View, Beachside

Family Room, Garden View, Beachside

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Private bathroom
Laptop-compatible safe
Daily housekeeping
In-room massage
  • 33 sq m
  • Sleeps 6
  • 2 Single Beds, 1 King Bed and 1 Queen Bed

View all photos for Classic Room, Partial Sea View, Beachside

Classic Room, Partial Sea View, Beachside

Classic Room, Partial Sea View, Beachside

10/10 Exceptional

Highlights

Balcony
Air conditioning
Free cots/infant beds
Separate bedroom
Ceiling fan
Private bathroom
Laptop-compatible safe
Daily housekeeping
  • 60 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, Beachfront

Signature Room, Beachfront

Signature Room, Beachfront

10/10 Exceptional

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Private bathroom
Laptop-compatible safe
Daily housekeeping
In-room massage
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Signature Room, Ocean View, Poolside (Upper Floor)

Signature Room, Ocean View, Poolside (Upper Floor)

Signature Room, Ocean View, Poolside (Upper Floor)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Ceiling fan
Private bathroom
Located on the top floor
In-room massage
Daily housekeeping
  • 30 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for Standard Bungalow, Beachfront

Standard Bungalow, Beachfront

Standard Bungalow, Beachfront

8.6/10 Very good

Highlights

Air conditioning
Ceiling fan
Separate bedroom
Private bathroom
Laptop-compatible safe
Daily housekeeping
In-room massage
  • 13 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Partial Sea View, Beachside

Classic Room, Partial Sea View, Beachside

Classic Room, Partial Sea View, Beachside

10/10 Exceptional

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Ceiling fan
Private bathroom
Laptop-compatible safe
Daily housekeeping
In-room massage
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Similar properties

Room
Villa Las Estrellas Tulum - located at the party zone
On private beach
Pool
Spa
Pet-friendly
4.0 out of 5, Very good, (56)
The price is AU$234
for 1 night
includes taxes & fees
10 June - 11 June
Villa Las Estrellas Tulum - located at the party zone

About the area

Tulum

At Zamas Hotel you'll be within a 20-minute stroll of popular places like Tulum Beach and Tulum National Park. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and Ayurvedic treatments. The restaurant, Que Fresco, serves international cuisine and is open for breakfast, lunch and dinner. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an airport shuttle. .With a stay at this 3-property class Zona Hotelera hotel, you'll be 4.9 km (3 mi) from Tulum Mayan Ruins and 3.4 km (2.1 mi) from Playa Paraiso.

What's nearby

  • SFER IK - 5 min walk
  • Tulum Beach - 12 min walk
  • Tulum National Park - 16 min walk
  • Playa Paraiso - 10 min drive
  • Tulum Mayan Ruins - 11 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 101 min drive

Restaurants

  • Kin Toh - 5 min walk
  • Papaya Playa Beach Club - 9 min walk
  • Mateos - 1 min walk
  • El Tabano - 13 min walk
  • Potheads - 3 min walk

About this property

Zamas Hotel

Beachfront hotel with relaxing spa services
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, spa services, and a library are also featured at Zamas Hotel. The hotel can provide concierge services and wedding services.

This 3-star Tulum hotel is smoke free.

  • 1 building
  • 1 floor
  • 17 guestrooms or units
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Zamas Hotel offers 17 air-conditioned accommodations with laptop-compatible safes and a ceiling fan. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including Ayurvedic.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 100 to 200 for adults and MXN 50 to 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Que Fresco

Things to do

  • Arcade/game room
  • Fishing
  • Library
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkelling

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

More

  • Building
  • Floor
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 2000 per pet, per stay
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 100 to 200 for adults and from MXN 50 to 150 for children
  • Pet fee: MXN 2000 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Zamas
Zamas
Zamas Hotel
Zamas Hotel Tulum
Zamas Tulum
Zamas Hotel Hotel
Zamas Hotel Tulum
Zamas Hotel Hotel Tulum

Frequently asked questions

What is the cancellation policy at Zamas Hotel?

Zamas Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zamas Hotel?

As of 27 May 2024, prices found for a 1-night stay for 2 adults at Zamas Hotel on 10 June 2024 start from AU$290.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Zamas Hotel?

Yep, Zamas Hotel is a short 12-minute walk from Tulum Beach. Fun beach activities include snorkelling, scuba diving and fishing.

Is there a spa on site at Zamas Hotel?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as beachside massages.

Does Zamas Hotel have a pool?

Zamas Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Zamas Hotel a romantic place to stay?

Couples spa treatments and beachfront dining, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Zamas Hotel.

Is Zamas Hotel family-friendly?

You bet! With amenities such as children's meals, babysitting services and an arcade, it's no surprise that Zamas Hotel is a hit with families.

Does Zamas Hotel serve breakfast?

Yeah, cooked-to-order brekkie is offered daily from 7:30 AM to 11:30 AM.

Is there a free airport shuttle available at Zamas Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Zamas Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Zamas Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Zamas Hotel?

Furry friends are welcome at Zamas Hotel, with food and water bowls on offer.

Zamas Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 112 reviews" "
Rating 8 - Good. 25 out of 112 reviews" "
Rating 6 - Okay. 9 out of 112 reviews" "
Rating 4 - Poor. 5 out of 112 reviews" "
Rating 2 - Terrible. 3 out of 112 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service
The staff was great, but we slept poorly the first night due to upstairs renters who stayed up late
Stayed 5 nights in Jan 2024

6/10 Okay

Edward, Austin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zamas is a great option for those who are just looking for a nice place to stay at a reasonable price, rather than some of the full-package resorts nearby.
Stayed 2 nights in Nov 2023

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tulum GEM!
Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.
Stayed 4 nights in Jul 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

parveen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My friends and I just returned from a brilliant trip to Tulum. We stayed at the Zamas Hotel for 3 nights and we could not have been more happy! The location is spectacular, right on the beach in a quiet yet central area. The food and bar service was consistently awesome. Our room was a perfect mix of rustic and comfortable. Most importantly, the staff were extremely helpful and great to converse with. They assisted us with transportation and answered all of our numerous questions. Abi, Daniel, Fernando, and Iliana in particular were just so fantastic and so super helpful. I would highly recommend this property 😀!

10/10 Excellent

Erika

Travelled with group
Perfect three days at Zamas Tulum
The staff was the nicest! The rooms were so funky and special. The location was near many restaurants and the mexidivers tour shop. We loved to sit on the beautiful beach all afternoon.
Stayed 4 nights in Dec 2022

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

2/10 Terrible

Lillian

Disliked: Amenities, property conditions & facilities
This place can be passed by for now… maybe when they finish the construction and repair all the amenities… like sockets falling apart and difficulty issuing refunds??? Got to pay to stay here and step over animal feces on my way to my room. To be honest i can’t imagine how this has any good reviews based on my short stay.
Stayed 7 nights in May 2022