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Orchid House Tulum

3.5 star property
Comfortable hotel near Tulum National Park

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Photo gallery for Orchid House Tulum

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool) | Living area
Exterior detail
Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi) | Living area
Jungle Suite w/private bathtub
Restaurant
Reviews
9.2

Wonderful

Popular amenities

  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast availableBreakfast availableBreakfast available
  • Hot tubHot tubHot tub
  • SpaSpaSpa

Explore the area

Map
Aldea Zama, Calle Kinich Na, Tulum, QROO, 77760
  • Popular LocationTulum National Park15 min walk
  • AirportTulum, Quintana Roo (TUY)9 min drive
  • Popular LocationTulum Mayan Ruins10 min drive
  • Popular LocationPlaya Paraiso12 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Living area

Deluxe Double Room

Highlights

Garden
Air conditioning
Ceiling fan
Down duvet
Rainfall showerhead
Private bathroom
Blender
Freezer
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jungle Suite w/private bathtub

Jungle Suite w/private bathtub

Jungle Suite w/private bathtub

10/10 Exceptional

Highlights

Balcony
Air conditioning
Down duvet
Separate bedroom
Ceiling fan
Rainfall showerhead
Private bathroom
Blender
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi) | Living area

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Highlights

Deck/patio
Separate dining area
Individually furnished
Private pool
Private hot tub
Air conditioning
Kitchen
Flat-screen TV
  • 250 sq m
  • Sleeps 12
  • 6 King Beds

View all photos for Garden Suite w/private bathtub

Garden Suite w/private bathtub

Garden Suite w/private bathtub

10/10 Exceptional

Highlights

Air conditioning
Ceiling fan
Down duvet
Rainfall showerhead
Private bathroom
Blender
Freezer
Wardrobe
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

10/10 Exceptional

Highlights

Separate dining area
Air conditioning
Full-sized fridge/freezer
Ceiling fan
Down duvet
Rainfall showerhead
Private bathroom
Blender
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

10/10 Exceptional

Highlights

Deck/patio
Separate dining area
Individually furnished
Private pool
Air conditioning
Kitchen
Flat-screen TV
Down duvet
  • 240 sq m
  • Sleeps 8
  • 1 King Bed and 4 Double Beds

View all photos for Orchid Suite

Orchid Suite

Orchid Suite

10/10 Exceptional

Highlights

Air conditioning
Ceiling fan
Down duvet
Rainfall showerhead
Private bathroom
Blender
Freezer
In-room safe
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Luxury Suite w/private bathtub 2nd Floor

Master Luxury Suite w/private bathtub 2nd Floor

Master Luxury Suite w/private bathtub 2nd Floor

Highlights

Air conditioning
Ceiling fan
Down duvet
Rainfall showerhead
Private bathroom
Blender
Freezer
In-room safe
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

Exterior
Naala Tulum
Pool
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (379)
The price is AU$172
for 1 night
includes taxes & fees
6 June - 7 June
Naala Tulum

About the area

Tulum

At Orchid House Tulum you'll be 1.3 km (0.8 mi) from Tulum National Park and 4.4 km (2.7 mi) from Tulum Mayan Ruins. Highlights at this hotel include a nearby private beach, a restaurant and a beach bar. .A pampering day can include deep-tissue massages and hot stone massages. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Plus you'll find free Wi-Fi in public areas, a hot tub and a snack bar/deli. Each morning cooked-to-order breakfast is available. There's also limited parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 3.5-property class Zama hotel include Gran Cenote and Playa Paraiso.

What's nearby

  • Tulum National Park - 15 min walk
  • Las Palmas Public Beach - 7 min drive
  • Gran Cenote - 9 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Playa Paraiso - 12 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • Mercado Tulum - 4 min drive
  • Rossina Cafe - 4 min walk
  • Las BBQ Tulum - 15 min walk
  • Carl's Jr. - 17 min walk
  • Coati Café Tulum - 15 min walk

About this property

Orchid House Tulum

Comfortable hotel near Tulum National Park
A private beach is featured. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi.

A hot tub, spa services, and a terrace are also featured at Orchid House Tulum. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

  • 10 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Orchid House Tulum offers 10 accommodations with a safe and a ceiling fan. Beds feature down duvets. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 15 for adults and USD 25 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Pool
  • Spa tub

Family friendly

  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Direct access to a private beach
  • Garden
  • Picnic area
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical sockets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Blender
  • Freezer
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Orchid House Tulum

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 for adults and from USD 25 for children
  • Airport shuttle fee: USD 240 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Orchid House Tulum Hotel
Orchid House Tulum Hotel
Orchid House Tulum Tulum
Orchid House Tulum Hotel Tulum

Frequently asked questions

What is the cancellation policy at Orchid House Tulum?

Orchid House Tulum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Orchid House Tulum?

As of 23 May 2024, prices found for a 1-night stay for 2 adults at Orchid House Tulum on 4 June 2024 start from AU$196.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Orchid House Tulum?

Onsite parking is limited.

Are there any beaches close to Orchid House Tulum?

The closest beach to Orchid House Tulum is Tulum Beach (6.2 km).

Is there a spa on site at Orchid House Tulum?

There's no onsite spa, but this property does offer services like Swedish massages.

What makes Orchid House Tulum a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Orchid House Tulum.

Does Orchid House Tulum serve breakfast?

Yeah, cooked-to-order brekkie is served daily.

Is there a free airport shuttle available at Orchid House Tulum?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Orchid House Tulum?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Orchid House Tulum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Orchid House Tulum?

No, pets and service animals are not allowed.

Orchid House Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 101 out of 133 reviews" "
Rating 8 - Good. 17 out of 133 reviews" "
Rating 6 - Okay. 3 out of 133 reviews" "
Rating 4 - Poor. 6 out of 133 reviews" "
Rating 2 - Terrible. 6 out of 133 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aditi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in Zama - away from the Hotel Zone hustle, but only a few minutes drive which makes it a good choice. The restaurant of this property is one of the best restaurants in the entire Mexico. Even if you're not staying overnight, do stop by and have a meal.
Stayed 2 nights in Feb 2024

10/10 Excellent

LORENA, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service has no comparison to other places we’ve been at. Employees seem to love the jobs. We got a room that looks like the gut of a whale. Unbelievable!!!!! The DESING of the place and food are just WOW!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

Yuliya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great choice for the price. Quiet, beautiful, and clean. It’s a bit far from downtown and the beach, so you’ll have to get a cab. The hotel restaurant was fantastic - the food was delicious and the staff was super nice. Will be happy to come back!
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous boutique hotel! Very quiet and romantic setting. Staff was friendly and helpful during our stay. Rooms were very clean and well maintained. Our water did go out once, but besides that we had running hot water the rest of our trip. Drinks were amazing as well (shoutout to Antonio for being our favorite bartender in Tulum)!
Stayed 3 nights in Feb 2024

8/10 Good

Colin George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, didn’t receive the VIP upgrades
Stayed 10 nights in Jan 2024

8/10 Good

Marguerite

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was fantastic! Rooms are great! Very comfortable beds, nice big shower. Overall the stay was great. I would recommend getting a scooter to rent if you’re staying here. Bikes tires were flat and they had a scooter to rent but only one helmet after they already told us that we could rent two bikes no problem. We still had an excellent stay here and would most definitely return if given the chance.
Stayed 2 nights in Jan 2024

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! I can’t even say anything bad about this place. I definitely recommend and will come back!
Stayed 3 nights in Jan 2024

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything except the $extras! two drinks from the bar(two for ones!), two water bottles, and the coffee cost us almost $100 bucks US. It's the little things, you were afraid to use the shampoo because you might be charged.We set everything aside in the room that they could have added and didn't use it! a general store around the corner saved us many bucks!
Stayed 5 nights in Jan 2024