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Náay Tulum Curamoria Collection

4.0 star property
Upscale spa hotel near Tulum National Park

Choose dates to view prices

Photo gallery for Náay Tulum Curamoria Collection

Rooftop terrace
Front of property
Minibar, in-room safe, iron/ironing board, free WiFi
Skydiving
LCD TV
Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • Pool
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Calle Itzamna Mza 26 Lote B88, Av Aldea Zama, Tulum, QROO, 77780
  • Popular LocationTulum National Park3 min drive
  • Popular LocationTulum Mayan Ruins11 min drive
  • AirportTulum, Quintana Roo (TUY)13 min drive
  • Popular LocationPlaya Paraiso14 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.1/10 Wonderful

Highlights

Air conditioning
LCD TV
Bathrobes
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Espresso maker
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

9.4/10 Exceptional

Highlights

Air conditioning
LCD TV
Bathrobes
Rainfall showerhead
Eco-friendly toiletries
Private bathroom
Espresso maker
Minibar
  • Sleeps 3
  • 1 King Bed

About the area

Tulum

At Náay Tulum Curamoria Collection you'll be 4.4 km (2.7 mi) from Tulum Beach and 4.8 km (3 mi) from Tulum Mayan Ruins. Highlights at this boutique hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a terrace and a garden. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Zama hotel include Tulum National Park and Gran Cenote.

What's nearby

  • Tulum National Park - 3 min drive
  • Las Palmas Public Beach - 8 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Tulum Beach - 11 min drive
  • Playa Paraiso - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • Mercado Tulum - 5 min drive
  • Rossina Cafe - 5 min walk
  • Las BBQ Tulum - 19 min walk
  • El Agavero - 19 min walk
  • Matcha Mama - 5 min walk

About this property

Náay Tulum Curamoria Collection

Upscale spa hotel near Tulum National Park
Náay Tulum Curamoria Collection offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the boutique Náay Tulum Curamoria Collection. A round-trip airport shuttle and an area shuttle are available for a fee. Self parking is free.

This 4-star Tulum hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 3 levels
  • Built in 2018
  • Poolside lounge chairs
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Náay Tulum Curamoria Collection offers 36 air-conditioned accommodations with minibars and espresso makers. LCD televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, dressing gowns and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include a safe and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Building
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.27 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Naay Boutique Hotel Tulum
Naay Boutique Tulum
Naay Boutique
Naay Boutique Hotel
Naay Boutique Hotel by Curamoria
Náay Tulum Curamoria Collection Hotel
Náay Tulum Curamoria Collection Tulum
Náay Tulum Curamoria Collection Hotel Tulum

Frequently asked questions

What is the cancellation policy at Náay Tulum Curamoria Collection?

Náay Tulum Curamoria Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Náay Tulum Curamoria Collection?

As of 27 May 2024, prices found for a 1-night stay for 2 adults at Náay Tulum Curamoria Collection on 11 June 2024 start from AU$161.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Náay Tulum Curamoria Collection?

Yep, Náay Tulum Curamoria Collection has a free self car park.

Are there any beaches close to Náay Tulum Curamoria Collection?

The closest beach to Náay Tulum Curamoria Collection is Tulum Beach (6 km).

Is there a spa on site at Náay Tulum Curamoria Collection?

Yep, there is an onsite spa at Náay Tulum Curamoria Collection. You'll enjoy services like massages.

Does Náay Tulum Curamoria Collection have a pool?

Náay Tulum Curamoria Collection has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Náay Tulum Curamoria Collection a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Náay Tulum Curamoria Collection.

Is there a free airport shuttle available at Náay Tulum Curamoria Collection?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Náay Tulum Curamoria Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Náay Tulum Curamoria Collection?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Náay Tulum Curamoria Collection?

No, pets are not allowed.

Náay Tulum Curamoria Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 284 out of 430 reviews" "
Rating 8 - Good. 99 out of 430 reviews" "
Rating 6 - Okay. 21 out of 430 reviews" "
Rating 4 - Poor. 10 out of 430 reviews" "
Rating 2 - Terrible. 16 out of 430 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

lizette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with close to local spots. Though, it was hard to find the hotel. Navigation first took me one way and then where it would tell you to turn it was blocked off and couldn't turn.
Stayed 4 nights in Feb 2024

10/10 Excellent

NATASCHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Vibe
This is a favorite place for me and my family. The staff is very friendly and helpful. Nice rooftop restaurant, and beautiful rooms with great amenities.
Stayed 3 nights in Feb 2024

10/10 Excellent

Eva

Stayed 1 night in Jan 2024

2/10 Terrible

Muhtaseem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

2/10 Terrible

Robert

Stayed 4 nights in Jan 2024

2/10 Terrible

Anthonia

Travelled with family
Disliked: Amenities
Nervous upon arrival there were 3 police officers in the lobby and guest complaining of stolen money from their room safe that was apparently switched out. I opted to not get cleaning during my stay because of this fear but they asked me constantly if I wanted to clean the room. When leaving I was asked to wait for room inspection then told a robe was missing and I had to pay for it. I even opened my luggage to show them I didn’t have a robe and didn’t recall if the robe was ever in the room to begin with. I was between this property and aloft and wished I stayed T the bigger brand hotel.
Stayed 3 nights in Jan 2024

2/10 Terrible

Kerry

Disliked: Staff & service, property conditions & facilities, room comfort
No AC and they tried avoiding us a refund
Absolutely the worst arrival experience we had with this hotel. They waited until we arrived there late at night to inform us that the AC was broken in our room and there was no other rooms available that they could switch us to. Note that it is hot in Tulum and there was no way we were able to sleep without an AC. For something so crucial they should have contacted us earlier so we would have had time to make alternative arrangements. The staff said it was going to be fixed the next day and when we called the next day, they said “it was going to be fixed tomorrow” again. Thankfully after our first interaction we felt they were super unreliable and already replaced our booking with another hotel. The worst part when we asked for a full refund as we never stayed, the “manager” was never there and they kept asking us to call back tomorrow. Before when you book with this place.
Stayed 5 nights in Jan 2024

8/10 Good

ReAndra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Boutique Hotel with a luxurious feel
The staff at the hotel are wonderful and we're very helpful during our stay. Chris and Armando helped us get taxis and gave us recommendations. The only reason I give 4 stars is because Tulum occasionally has power outages. Luckily the hotel runs on a generator but this caused issues with the air conditioner, meaning it wasn't working during our stay. However, they did upgrade our room and provided a fan, which was the best they could do under the circumstances! The area (Aldea Zama), was quiet and a lot different from the hotel zone. We liked this, however as you probably know by now, taxis are very expensive so trying to get to the hotel zone for the beach, etc. was expensive and there was a lot of traffic around dinner time. Tulum Centro is close (less than 10 min taxi ride) and when you don't feel like venturing too far for food there are plenty of restaurants near the hotel and a 7/11. There's even a small cenote nearby that's cool to visit. Overall we enjoyed our stay!
Stayed 5 nights in Dec 2023

6/10 Okay

Christie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We recently stayed at The NAAY for 6 nights over New Year's '23-'24 and overall, I had a pleasant experience with a few exceptions. The room was well-designed and comfortable with good a/c and basic amenities. The front desk staff (Alejandro and Omar) were friendly, helpful, and professional. The hotel's location was also conveniently located in the Aldea Zama, an upscale dining and shopping area between Tulum and the beach. There are a lot of nice restaurants and shops within walking distance and we felt very safe. It's a new(ish) development with lots of construction in the area and the streets can be difficult to navigate (even with GPS), but it's very doable. The downside of our stay ranges from minor issues to semi-serious problems. 1st and foremost, I was bitten by a bed bug. They have a distinctive bite pattern (3 dots in a triangle). I wanted to rule this out as a possibility, but it's a fact, it happened. Also, we were in the jungle and I didn't want to make a big deal out of it, but it is an issue. 2nd, we requested our room be cleaned on 3 separate occasions and it was cleaned only once during our stay and that was on our final day of the trip. The hot tub was barely warm, shut off at 9p and the bathroom was poorly lit. Once these issues are addressed, I would recommend the NAAY if you're not staying at a resort on the beach. It could be a 4-star hotel with a little more effort and attention to detail, cleanliness, and request response times. 3 stars
Stayed 7 nights in Dec 2023

6/10 Okay

Adeola

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is a really hard to get to/follow directions on a map. It's kind of buried in the center of construction and tourist walkways which makes it difficult for cars to get through. We felt a bit dazed and trapped in the luxury king sized room (the most expensive room, yet has no windows or any source of light). There is no air conditioning inside the hotel itself (apart from the rooms) which can be a frustrating after a long day in the heat. However, staff was super nice and helpful. Room service was pretty average and you're better off eating from the restaurants around the hotel instead of the food in the hotel.
Stayed 6 nights in Dec 2023