KASA Hotel Kuyen

4.0 star property
Upscale adults-only hotel near Tulum National Park

Choose dates to view prices

Photo gallery for KASA Hotel Kuyen

Luxury Suite, 1 Bedroom | Terrace/patio
Penthouse, 1 King Bed, Private Pool
50-inch Smart TV with digital channels, TV, Netflix
Shower, rainfall showerhead, free toiletries, hair dryer
Couples treatment room(s), deep-tissue massages, sports massages
Reviews
9.4

Exceptional

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
C. Balam Dzakab, Tulum, QROO, 77600
  • Popular LocationTulum National Park15 min walk
  • Popular LocationTulum Mayan Ruins10 min drive
  • Popular LocationPlaya Paraiso12 min drive
  • AirportTulum, Quintana Roo (TUY)13 min drive

Room options

Luxury Suite, 1 Bedroom

10/10 Exceptional

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
  • Sleeps 2
  • 1 King Bed

Deluxe Penthouse, 1 King Bed, Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • Resort view
  • Sleeps 2
  • 1 King Bed

Penthouse, 1 King Bed, Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • Resort view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Ceiling fan
Rainfall showerhead
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Tulum

At KASA Hotel Kuyen you'll be 4.5 km (2.8 mi) from Tulum Mayan Ruins and 4.9 km (3 mi) from Tulum Beach. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and sports massages. The hotel's own lounge bar is a nice place to enjoy a drink. Plus you'll find free Wi-Fi in public areas and a snack bar/deli. Each morning free continental breakfast is offered between 8:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a beach shuttle. .Attractions within a 10-minute drive of this 4-property class Zama hotel include Tulum National Park and Gran Cenote.

What's nearby

  • Tulum National Park - 15 min walk
  • Las Palmas Public Beach - 7 min drive
  • Tulum Mayan Ruins - 10 min drive
  • Playa Paraiso - 12 min drive
  • Playa Ruinas - 14 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • Mercado Tulum - 19 min walk
  • Rossina Cafe - 5 min walk
  • Las BBQ Tulum - 13 min walk
  • Carl's Jr. - 17 min walk
  • Coati Café Tulum - 13 min walk

About this property

KASA Hotel Kuyen

Upscale adults-only hotel near Tulum National Park
KASA Hotel Kuyen offers its guests 2 outdoor swimming pools. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and coworking spaces. Spa services, multilingual staff, and tour/ticket assistance are also featured at KASA Hotel Kuyen. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

  • 25 guestrooms or units
  • 2 dining venues
  • Continental breakfast (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
KASA Hotel Kuyen offers 25 air-conditioned accommodations with espresso makers and a safe. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and a ceiling fan. In-room massages, hypo-allergenic bedding and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages and sports massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Coworking space

Outdoors

  • Beach towels
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer on request
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 30 September 2024 to 13 October 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at KASA Hotel Kuyen

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

KASA Kuyen
KASA Hotel Kuyen Hotel
KASA Hotel Kuyen Tulum
KASA Hotel Kuyen Hotel Tulum
KASA Hotel Kuyen Adults Only
KASA Hotel Kuyen powered by ASTON

Frequently asked questions

What is the cancellation policy at KASA Hotel Kuyen?

KASA Hotel Kuyen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at KASA Hotel Kuyen?

As of 27 May 2024, prices found for a 1-night stay for 2 adults at KASA Hotel Kuyen on 6 June 2024 start from AU$105.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at KASA Hotel Kuyen?

Yep, KASA Hotel Kuyen has a free self car park. Onsite parking is limited.

Are there any beaches close to KASA Hotel Kuyen?

The closest beach to KASA Hotel Kuyen is Tulum Beach (6.3 km).

Is there a spa on site at KASA Hotel Kuyen?

Yep, there is an onsite spa at KASA Hotel Kuyen. You'll enjoy services like deep-tissue massages.

Does KASA Hotel Kuyen have a pool?

KASA Hotel Kuyen has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at KASA Hotel Kuyen?

KASA Hotel Kuyen features 2 outdoor pools, a full-service spa and 2 restaurants.

What makes KASA Hotel Kuyen a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and massage services available in the guestrooms, help set the scene for a romantic weekend at KASA Hotel Kuyen.

Is KASA Hotel Kuyen family-friendly?

No, KASA Hotel Kuyen is an adults-only property.

Does KASA Hotel Kuyen serve breakfast?

You bet, free continental breakfast is offered daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at KASA Hotel Kuyen?

No, KASA Hotel Kuyen does not offer an airport shuttle service.

Is there a bar or restaurant at KASA Hotel Kuyen?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at KASA Hotel Kuyen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at KASA Hotel Kuyen?

No, pets and service animals are not allowed.

KASA Hotel Kuyen Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 58 out of 76 reviews" "
Rating 8 - Good. 13 out of 76 reviews" "
Rating 6 - Okay. 3 out of 76 reviews" "
Rating 4 - Poor. 0 out of 76 reviews" "
Rating 2 - Terrible. 2 out of 76 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alisa

Stayed 8 nights in Feb 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, comfortable, clean and inviting
To me, cleanliness is extremely important, and this hit the mark in every way Also, staff very helpful. Also international clientele and fun to talk to people at breakfast and in the evening very well lit rooms. Minimalist, but everything you need is there And bed extremely comfortable.
Stayed 3 nights in Feb 2024

6/10 Okay

Kortney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room a lot, it was clean and well done overall. My main issue was the food quality. The photos of the food and what you actually got were so different. Everything felt frozen and nothing felt fresh. Having access to healthy high quality food is a big deal to me. I ended up leaving very hungry.
Stayed 2 nights in Feb 2024

8/10 Good

Joe

Stayed 1 night in Feb 2024

10/10 Excellent

al, depew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, quiet and clean. Staff was great especially Luis.
Stayed 7 nights in Jan 2024

10/10 Excellent

Rainara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff friendly and helpful and property very clean. I supper recommended this stay!!!
Stayed 6 nights in Jan 2024

10/10 Excellent

Marissa Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

ANA P TAPIA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, peaceful, super cool rooms, big space, nice service
Stayed 1 night in Dec 2023

10/10 Excellent

SuJ'n

Stayed 3 nights in Dec 2023

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location if you don’t want to stay directly on the beach. however the beach is very close so i would visit here again
Stayed 3 nights in Dec 2023